Evans Halshaw - Kia Hull Reviews 

407
TrustScore 4.5 out of 5

4.3

Priory Park, HU4 7DY Hull, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... See more

Company replied

Rated 2 out of 5 stars

Took 3 hours for something they said would be done in an hour. No good on a sit and wait appointment. Recall work complete, then felt pushed to have additional work done totalling over £1100. Needing... See more

Company replied

Rated 5 out of 5 stars

Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... See more

Company replied

Rated 5 out of 5 stars

Professional helpful staff and nice environment When I mentioned that although just the mot was booked, the car also was due a service. I thought I would have to make another journey but it was all... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Priory Park, HU4 7DY, Hull, England, United Kingdom

  • 01482 357590

4.3

Excellent

TrustScore 4.5 out of 5

407 reviews

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4.3

All reviews

(407)

5,484 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service Department

Service Reception (Summer) and the Service Department Manager (Sam) resolved an issue I discovered with no Service Booklet being supplied with the car when I bought it last year. They promised a complimentary one as a gesture of goodwill. Little touches like that mean alot.

February 19, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Barry,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great …

The nice girl on the service desk made me a coffee while i waited plus a good chat with one of the sales personnel about a future purchase.

February 18, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Allen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

I was helped out by Anthony

I was helped out by Anthony, quick process and was in a new vehicle within 7 days. Good service all round and would definitely recommend

February 15, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Isaac,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service

January 28, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello James,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Great service as expected

Great service as expected

January 26, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello William,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Good service

Good service, friendly staff and good communication.

January 22, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

quick service

friendly staff - quick service. And told me way forward which is greatly appreciated.

January 22, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Barbara,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

Service Visit…

Customer service was very good but the whole visit is made poor but the lack of space for vehicles on the site

January 12, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Jobling,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great experience

Evans Halshaw - Kia Hull was a great place to buy a car from. From the minute I enquired, they were quick to get in touch without being too pushy, Brian recommended Ben to deal with my purchase and Ben was really helpful and understanding of my budget and I didn't feel pressured into going over budget or getting the added extras. I came away with my dream car that was within in budget and what I have been looking for for the past 3 months. Very very happy customer.

January 12, 2026
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Excellent service

Quick and very helpful

January 9, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Service visit

I was offered an appointment to suit my needs in a short time for MOT. This was done early in the day which was appreciated as i couldn't leave the car all day. Shaun, Sumer and Sophie where all very helpful

January 8, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Angela,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 3 out of 5 stars

My car wasn’t washed

January 7, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Susan,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

great service

great service

January 5, 2026
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great on time 1st service received from…

Great on time 1st service received from Hull Priory Park. Great involvement in my cars health and a lovely clean at the end. Lovely staff working in a temporary portakabin, nice experience

December 8, 2025
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Kia Hull Customer Services

Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
Rude staff with clearly no wants to sell a car!!
Arrogant rude and apparently too busy to help a genuine buyer.

November 6, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Dear Chantelle,

Thank you for taking the time to rate the experience you have had with Evans Halshaw Kia Hull. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Quick response

Quick response to booking car in for repair, work done as needed.

November 19, 2025
Unprompted review
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello Alistair,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 2 out of 5 stars

Disappointed

Disappointed that, yet again, despite being told that the car had been washed it had clearly not been. May not seem a big thing but this is the second time I have been told specifically that it has been done.

November 17, 2025
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Good afternoon, Yvonne

Thanks for sharing your feedback on your experience with Evans Halshaw Kia Hull . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Kia Hull Customer Services

Rated 5 out of 5 stars

Attention to detail and thorough as expected

Attention to detail. Resolved a problem that had just happened with the windscreen washers (blocked on nsf) and left the car washed and valeted ready for collection. Thank you!

November 4, 2025
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello, Howard
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Poor Service

I am writing to express my disappointment regarding my recent experience with your service department.

I received multiple calls and emails stating that my vehicle service was overdue. Although I questioned this, I was informed that it was indeed required, so I booked an appointment. I travelled from Selby to Hull and had to arrange and pay for cover at my business, only to be told upon arrival that the service was not actually due. This was both inconvenient and frustrating, and I did not feel that the apology I received adequately reflected the disruption caused.

While I was there, I was told that the team would complete the outstanding recalls to avoid a wasted trip. One of these recalls related to the climate control system, which had stopped working—a feature I regularly use. When I collected the vehicle, I was assured that this issue had been resolved. However, upon trying it the next morning, I found that the climate control was still not functioning.

I am extremely disappointed by the lack of accuracy and quality of service in this instance. My experience when purchasing the car was excellent, but since then the level of service has noticeably declined, leaving me very dissatisfied.

I would appreciate it if you could investigate this matter and advise how it will be rectified.

October 30, 2025
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hello,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

All went as planned

All went as planned. Parking and access to site somewhat restrictive.

October 23, 2025
Evans Halshaw - Kia Hull logo

Reply from Evans Halshaw - Kia Hull

Hi John,

We're glad all went according to plan.

We appreciate your feedback regarding the parking and access limitations.
Evans Halshaw Customer Services

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