My air conditioning was given a full bill of health despite it not working when I dropped off the car and me having left a comment explaining this. No explanation was given for this. My additional co... See more
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Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... See more
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Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... See more
Company replied
Professional helpful staff and nice environment When I mentioned that although just the mot was booked, the car also was due a service. I thought I would have to make another journey but it was all... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Priory Park, HU4 7DY, Hull, England, United Kingdom
- 01482 357590
4.3
Excellent
410 reviews
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I was dealt with quickly and…
I was dealt with quickly and efficiently by the receptionist and my car returned to me clean and serviced.
February 25, 2025
Reply from Evans Halshaw - Kia Hull
Hi Sandra,
We're glad to hear you had a positive experience and appreciate your kind words.
We strive to provide efficient and quality service to all our customers.
Evans Halshaw Customer Services
Super service
Super service, competent workforce, pleasant surroundings, good coffee.
February 14, 2025
Reply from Evans Halshaw - Kia Hull
Hi John,
Thank you for your kind words.
We are delighted to hear that you had a positive experience with our service, staff, and facilities.
Evans Halshaw Customer Services
Arranged to test drive a new Sorrento
Arranged to test drive a new Sorrento - could not decided between the diesel and the hybrid model so arranged to test drive both on the same day (agreed with the dealership representative in advance)- we had to travel quite a way and on arrival they had made no arrangement for either - however did make the diesel available and said they would get the hybrid ready - however on return from the first test drive the sales man said “the powers that be wouldn’t allow the hybrid to go out” - (the salesman also did not know much about the car he was trying to sell as could not be bothered or to answer simple questions. We have been KIA owners for over 10 years but will now elsewhere due to the can’t be bothered attitude of Evans Halshaw
February 14, 2025
Unprompted review
Reply from Evans Halshaw - Kia Hull
Hi Paul,
It's disappointing to hear that your test drive arrangements weren't honored and that you encountered a lack of knowledge from the sales representative.
We value your loyalty as a long-time Kia owner and strive to provide excellent customer service.
We will certainly take your feedback into account and use it to improve our processes.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Kia Hull
Hi,
We're delighted to hear you had a positive experience with our team.
Evans Halshaw Customer Services
No problems at all.
No problems att all, service brilliant and staff very friendly. Thankyou once more.
February 4, 2025
Reply from Evans Halshaw - Kia Hull
Hello Donna,
We are delighted to hear that you had a positive experience with our service and staff.
Evans Halshaw Customer Services
1st class from collection to drop off
February 4, 2025
Reply from Evans Halshaw - Kia Hull
Hi Sarah,
Thank you for your kind words.
We are delighted to hear that you had a positive experience with our service.
Evans Halshaw Customer Services
First class service by Evans Halshaw (Hessle)
Evans Halshaw (Hessle) always give me first class service. They collect my car at the appointed time, and deliver it back at the time they said, with everything done as I asked. Documentation is superb, with everything they have done accounted for in detail. I can only congratulate them on annual on-going care of my car.
February 1, 2025
Reply from Evans Halshaw - Kia Hull
Hi David,
We are delighted to hear that you are happy with the service you receive, especially the convenience of the collection and delivery service and the detailed documentation provided.
We appreciate your loyalty and look forward to continuing to serve you in the future.
Evans Halshaw Customer Services
Excellent sales experience, however, once you have collected the car the sales people seem to disappear.
Updated July 2024:
The poor after sales service continues at Evans Halshaw Kia in Hull. I recently hit a bird in the car resulting in a damaged front bumper. I contacted EH to see if they could help with the repair. My enquiry was passed on to someone else and that was the last I heard. I called this person who said they weren't aware of the issue even though I was copied in on the e mail that was sent to them. They said they would get someone from the appropriate department to contact me. No one called back. I called the dealership again two days later and managed to speak to someone who quoted for the parts and said they would call me back once they had a figure for the paintwork. I did get a call back this time only to be told that they don't sort paintwork anymore. I was recommended an independant accident repair shop elsewhere and they would have nothing to do with the repair. I just felt the dealership just couldn't be bothered to sort out the repair. Be aware, although the initial buying experience may good, once you have driven away they just don't want to know you.
The experience up to the point of handover was excellent with good communications. However, once handover completed, and all documents signed that was the last I heard from the sales department. No follow up to see how things were or if I needed anything assistance with anything. There was a problem with the car which could not be resolved on the day and it took a call to Kia Connect services before I got a call back from the dealership to book the car in. Thankfully, the issue was sorted in the day and I was loaned a car while mine was with the service department. I have had no follow up from the sales department at all since collection day, however, the service technician was very good and explained things very well.
January 16, 2025
Reply from Evans Halshaw - Kia Hull
Hi Andy,
We appreciate you taking the time to share your experience.
We're glad to hear that you had a positive experience up to the point of handover.
We understand your disappointment with the lack of follow-up from the sales department after the handover.
We value customer satisfaction and will use your feedback to improve our communication processes.
We're pleased that the service department was able to resolve the issue with your car promptly.
Evans Halshaw Customer Services
The young lady in the showroom who…
The young lady in the showroom who dealt with our paperwork was friendly & efficient. She is a great asset to your company. Made our experience easy & comfortable.
January 27, 2025
Reply from Evans Halshaw - Kia Hull
Hi Josephine,
We're thrilled to hear that she made your experience easy and comfortable.
We strive to provide excellent customer service, and we're glad she was able to help you.
Evans Halshaw Customer Services
As mentioned EML problem not fixed and…
As mentioned EML problem not fixed and coild not contact you by phone
January 16, 2025
Reply from Evans Halshaw - Kia Hull
Hi,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Happy people informative report after…
Happy people informative report after service also wash and valet.
January 14, 2025
Reply from Evans Halshaw - Kia Hull
Hi Ian,
We appreciate you taking the time to share your feedback.
We hope to see you again in the future.
Evans Halshaw Customer Services
Great service at KIA Hull
Great service at KIA Hull. No pressure to buy, all questions answered honestly. Ryan was a very pleasant, knowledgeable and helpful guy. Would definitely recommend. PS….. the car’s awesome.
January 7, 2025
Unprompted review
Reply from Evans Halshaw - Kia Hull
Hi Keeno,
Thank you for your wonderful feedback about Ryan.
We appreciate you taking the time to share your thoughts, and we're delighted you love your new car.
Evans Halshaw Customer Services
I was pleased they did my repair in a…
I was pleased they did my repair in a timely manner as due to it being new year they were not sure when it could be done
December 31, 2024
Reply from Evans Halshaw - Kia Hull
Hi Andy,
We appreciate you taking the time to share your positive experience.
We're glad you were pleased with the timely repair.
Evans Halshaw Customer Services
Excellent service & customer support.
December 19, 2024
Reply from Evans Halshaw - Kia Hull
Hi Tom,
Thank you for your kind words.
We're glad you had a positive experience.
Evans Halshaw Customer Services
Excellent service!
December 16, 2024
Reply from Evans Halshaw - Kia Hull
Hello Peter,
Thank you for the five star review.
Take care,
Evans Halshaw Customer Services
Really nice experience waiting area…
Really nice experience waiting area comfy staff very polite and friendly very professional
December 13, 2024
Reply from Evans Halshaw - Kia Hull
Hi Neil,
Thank you for your kind words and 5-star rating!
We are so glad to hear that you had a positive experience with our team. We appreciate your feedback.
Evans Halshaw Customer Services
Third car from here
Came back to see Ben for a 3rd time as I have had excellent service in the past as I have had this time 5 STAR
Shaun
December 13, 2024
Unprompted review
Reply from Evans Halshaw - Kia Hull
Hi,
We are thrilled to hear you had another great experience with Ben.
We appreciate your continued loyalty and positive feedback.
Evans Halshaw Customer Services
Good customer service!
Good customer service!
Carried out my MOT, service and repair work in good time, helpful and courteous staff.
December 4, 2024
Reply from Evans Halshaw - Kia Hull
Hi Sara,
Thank you for your kind words and five-star rating.
We're delighted to hear you had a positive experience with our service.
Evans Halshaw Customer Services
Chris provided excellent service
Chris the chief technician provided an excellent service
He went above and beyond to ensure my KIA sorento was fixed to the highest standard
December 10, 2024
Reply from Evans Halshaw - Kia Hull
Hi Steven,
It's wonderful to know that Chris provided such exceptional service and ensured your vehicle was repaired to the highest standard.
We appreciate your kind words and will share your feedback with Chris.
Evans Halshaw Customer Services
Due to me been disabled my car was…
Due to me been disabled my car was collected by Evans Halshaw Kia and then returned to me once it's service was completed
November 6, 2024
Reply from Evans Halshaw - Kia Hull
Hi Vincent,
We appreciate you choosing our service.
We're glad to hear your car was returned to you in a timely manner after its service.
Evans Halshaw Customer Services
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