Evans Halshaw - Kia Stourbridge Reviews 

809
TrustScore 4.5 out of 5

4.6

65A Hagley Road, DY8 1QA Stourbridge, GB


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Rated 5 out of 5 stars

Very smooth & no hard sell for products, both visits were great, Alex the salesperson was great to deal with, we talked about extras but when I decided not to go ahead with them, he say all good & con... See more

Company replied

Rated 1 out of 5 stars

My car went it with no issues other than routine maintenance and a work under the warranty. It came our with a dead 12 volt battery which cut the next time I wanted to start the car. When I received... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Kia Stourbridge. First time buying a Kia and I was very happy with my dealings with Linda Collins who went above and beyond to answer my questions. Would recommend !... See more

Company replied

Rated 5 out of 5 stars

We took our car in for a MOT then took it back to have our breaks changed. Ryan who dealt with us was very professional and his customer service was excellent. He dealt with all our enquiries in a ti... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 65A Hagley Road, DY8 1QA, Stourbridge, United Kingdom

  • 01384 442222

4.6

Excellent

TrustScore 4.5 out of 5

809 reviews

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4.6

All reviews

(809)

5,667 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolute pleasure

Evans Halshaw had been recommended to us by a friend after visiting other large showrooms/garages and leaving feeling like we would be ripped off. From popping in to the Stourbridge branch on Saturday evening to driving away in a new car on Wednesday, the process was completely stress free. We were dealt with first by Will (who was actually dealing with someone else) and then by his colleague Linda who went well out of her way to make this a very enjoyable experience. Her knowledge and professionalism from start to finish will guarantee we won’t need to look at other garages when a new car is needed, either for us or our daughters. Thank you

February 1, 2026
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hello Shaun,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services

Rated 5 out of 5 stars

They do everything right

January 28, 2026
Evans Halshaw - Kia Stourbridge logo

Reply from Evans Halshaw - Kia Stourbridge

Hello Gill,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Stourbridge Customer Services

Rated 5 out of 5 stars

Evans Halshaw

Linda at Evans Halshaw was brilliant from start to finish. She was exceptionally knowledgeable and approachable and gave us space to make our own decisions and time to look at the car in private which was appreciated. Would highly recommend :)

January 24, 2026
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hi Lucy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Linda at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

We brought a used car from Evans…

We brought a used car from Evans Halshaw and have to say how helpful & friendly Linda Collins was to us. Made purchasing a car so easy. Linda went through the whole process with us and couldn't have asked for a better experience . Just want to say a big thank you .

January 27, 2026
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hi Tandy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Linda at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

I didn’t want the cliche of buying the…

I didn’t want the cliche of buying the first car I saw, but that’s what I absolutely did and I have no regrets! Harry was so amazing, so helpful and the process was so easy! I would definitely recommend here, ask for Harry!

January 27, 2026
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hello,
Harry will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Evans Halshaw Kia Stourbridge

Our experience dealing with Evans Halshaw Kia was made exceptionally pleasant and we are very grateful to Linda Collins for the no pressure professionalism shown in purchasing our used car. Very friendly and welcoming approach from start to finish. Would definitely recommend.

January 18, 2026
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hello Alison,
Linda will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Terrible after sales service

Just amazed at how poor the after sales service is here. We bought a Sportage in December 2025 and there's some problem with the engine leading to terrible fuel consumption. No interest at all in our consumer rights or anything resembling customer service. Just offered us £20,700 for it when we paid £22,720! Only 1 month ago. Much better off going to a small car dealer where they have some customer service.

January 24, 2026
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hello David.

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great Staff

Great Staff, both in the Showroom and the Garage. Nothing was too much trouble for them.

January 20, 2026
Evans Halshaw - Kia Stourbridge logo

Reply from Evans Halshaw - Kia Stourbridge

Hello Alastair,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Stourbridge Customer Services

Rated 5 out of 5 stars

My experience here has always been 1st…

My experience here has always been 1st class. The staff are friendly and very helpful. I am on my second Kia car in 6 years here with no issues at all.

January 19, 2026
Evans Halshaw - Kia Stourbridge logo

Reply from Evans Halshaw - Kia Stourbridge

Hello Steven,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish! Only went to have a little look but they had exactly what I wanted for a really good price. Great service from Ryan, made everything really easy. Had my car within a couple of days. Would absolutely recommend 👍

January 16, 2026
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hi Victoria,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ryan at Dealership
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services

Rated 5 out of 5 stars

Brought my Kia from here

Brought my Kia from here, the service we received from beginning to end was top notch! Thank you Linda hope you’re still there where I purchase my next car!

January 15, 2026
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hello Donna,
Linda will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Kia Stourbridge Customer Services

Rated 5 out of 5 stars

Fantastic service from staff mal and…lauren at kia evans halshaw

Fantastic service from staff mal and lauren absolutely brilliant so honest and helpfull and reassuring I felt really at ease with them they both put the customer first and are so polite and helpful and real asset to kia and Evans halshaw thank you from Stuart brewster.

January 8, 2026
Evans Halshaw - Kia Stourbridge logo

Reply from Evans Halshaw - Kia Stourbridge

Hello Brewster,
Mal and Lauren will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Brilliant service.

Brilliant service.

January 5, 2026
Evans Halshaw - Kia Stourbridge logo

Reply from Evans Halshaw - Kia Stourbridge

Hello Kevin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Brilliant and efficient experience!

Booked to view and test drive a Vauxhall Mokka, dealership were really efficient and responsive and contacted me really quickly! I was booked in with Matt and he was very professional and brilliant throughout. Felt very comfortable with the whole experience. Would definitely recommend.

January 2, 2026
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hi Kasha,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Matt at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Linda was very helpful and…

Linda was very helpful and knowledgeable. Went extra mile for me as I was feeling under the weather. Car was delivered. Very good customer care service.

December 31, 2025
Unprompted review
Evans Halshaw - Kia Stourbridge logo

Reply from Evans Halshaw - Kia Stourbridge

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Linda at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Ryan was amazing

Ryan was amazing, made the process simple and explained everything clearly

December 30, 2025
Unprompted review
Evans Halshaw - Kia Stourbridge logo

Reply from Evans Halshaw - Kia Stourbridge

Hi Kelly,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ryan at Dealership
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services

Rated 5 out of 5 stars

Highly Recommend. Great Buying Experience.

I recently rang Evans Halshaw Kia Stourbridge to enquire about a used car, and the service from start to finish was excellent. Tom took my initial call and was extremely helpful and informative. I was then passed on to Ryan, who was very knowledgeable and guided me through the finance options and answered every question I had about the car.

They held the car for me, and when I travelled up to see it, it was exactly as described and in great condition. I was offered a good part‑exchange price for my own car, and the whole process felt straightforward and honest. The staff were welcoming, helpful, and made the experience genuinely easy.

I would highly recommend Evans Halshaw Kia Stourbridge to anyone looking for a used car. Great team, great service, and a very smooth experience.

December 20, 2025
Unprompted review
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Reply from Evans Halshaw - Kia Stourbridge

Hello Rico,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Very efficient process from start to…

Very efficient process from start to finish.
Great service from Linda Collins.

Quick turnaround from initial Test drive on Sunday to completing paperwork and collecting the car on Tuesday.

December 9, 2025
Unprompted review
Evans Halshaw - Kia Stourbridge logo

Reply from Evans Halshaw - Kia Stourbridge

Hello, Richard
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

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