Very smooth & no hard sell for products, both visits were great, Alex the salesperson was great to deal with, we talked about extras but when I decided not to go ahead with them, he say all good & con... See more
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Very smooth & no hard sell for products, both visits were great, Alex the salesperson was great to deal with, we talked about extras but when I decided not to go ahead with them, he say all good & con... See more
Company replied
My car went it with no issues other than routine maintenance and a work under the warranty. It came our with a dead 12 volt battery which cut the next time I wanted to start the car. When I received... See more
Company replied
Excellent customer service from Kia Stourbridge. First time buying a Kia and I was very happy with my dealings with Linda Collins who went above and beyond to answer my questions. Would recommend !... See more
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We took our car in for a MOT then took it back to have our breaks changed. Ryan who dealt with us was very professional and his customer service was excellent. He dealt with all our enquiries in a ti... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
65A Hagley Road, DY8 1QA, Stourbridge, United Kingdom
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Evans Halshaw had been recommended to us by a friend after visiting other large showrooms/garages and leaving feeling like we would be ripped off. From popping in to the Stourbridge branch on Saturday evening to driving away in a new car on Wednesday, the process was completely stress free. We were dealt with first by Will (who was actually dealing with someone else) and then by his colleague Linda who went well out of her way to make this a very enjoyable experience. Her knowledge and professionalism from start to finish will guarantee we won’t need to look at other garages when a new car is needed, either for us or our daughters. Thank you

Reply from Evans Halshaw - Kia Stourbridge
Linda at Evans Halshaw was brilliant from start to finish. She was exceptionally knowledgeable and approachable and gave us space to make our own decisions and time to look at the car in private which was appreciated. Would highly recommend :)

Reply from Evans Halshaw - Kia Stourbridge
We brought a used car from Evans Halshaw and have to say how helpful & friendly Linda Collins was to us. Made purchasing a car so easy. Linda went through the whole process with us and couldn't have asked for a better experience . Just want to say a big thank you .

Reply from Evans Halshaw - Kia Stourbridge
I didn’t want the cliche of buying the first car I saw, but that’s what I absolutely did and I have no regrets! Harry was so amazing, so helpful and the process was so easy! I would definitely recommend here, ask for Harry!

Reply from Evans Halshaw - Kia Stourbridge
Our experience dealing with Evans Halshaw Kia was made exceptionally pleasant and we are very grateful to Linda Collins for the no pressure professionalism shown in purchasing our used car. Very friendly and welcoming approach from start to finish. Would definitely recommend.

Reply from Evans Halshaw - Kia Stourbridge
Just amazed at how poor the after sales service is here. We bought a Sportage in December 2025 and there's some problem with the engine leading to terrible fuel consumption. No interest at all in our consumer rights or anything resembling customer service. Just offered us £20,700 for it when we paid £22,720! Only 1 month ago. Much better off going to a small car dealer where they have some customer service.

Reply from Evans Halshaw - Kia Stourbridge
Great Staff, both in the Showroom and the Garage. Nothing was too much trouble for them.

Reply from Evans Halshaw - Kia Stourbridge
My experience here has always been 1st class. The staff are friendly and very helpful. I am on my second Kia car in 6 years here with no issues at all.

Reply from Evans Halshaw - Kia Stourbridge
Brilliant from start to finish! Only went to have a little look but they had exactly what I wanted for a really good price. Great service from Ryan, made everything really easy. Had my car within a couple of days. Would absolutely recommend 👍

Reply from Evans Halshaw - Kia Stourbridge
Brought my Kia from here, the service we received from beginning to end was top notch! Thank you Linda hope you’re still there where I purchase my next car!

Reply from Evans Halshaw - Kia Stourbridge
Fantastic service from staff mal and lauren absolutely brilliant so honest and helpfull and reassuring I felt really at ease with them they both put the customer first and are so polite and helpful and real asset to kia and Evans halshaw thank you from Stuart brewster.

Reply from Evans Halshaw - Kia Stourbridge
Booked to view and test drive a Vauxhall Mokka, dealership were really efficient and responsive and contacted me really quickly! I was booked in with Matt and he was very professional and brilliant throughout. Felt very comfortable with the whole experience. Would definitely recommend.

Reply from Evans Halshaw - Kia Stourbridge
Linda was very helpful and knowledgeable. Went extra mile for me as I was feeling under the weather. Car was delivered. Very good customer care service.

Reply from Evans Halshaw - Kia Stourbridge
Ryan was amazing, made the process simple and explained everything clearly

Reply from Evans Halshaw - Kia Stourbridge
Harry was great while selling me my car

Reply from Evans Halshaw - Kia Stourbridge
I recently rang Evans Halshaw Kia Stourbridge to enquire about a used car, and the service from start to finish was excellent. Tom took my initial call and was extremely helpful and informative. I was then passed on to Ryan, who was very knowledgeable and guided me through the finance options and answered every question I had about the car.
They held the car for me, and when I travelled up to see it, it was exactly as described and in great condition. I was offered a good part‑exchange price for my own car, and the whole process felt straightforward and honest. The staff were welcoming, helpful, and made the experience genuinely easy.
I would highly recommend Evans Halshaw Kia Stourbridge to anyone looking for a used car. Great team, great service, and a very smooth experience.

Reply from Evans Halshaw - Kia Stourbridge
Very efficient process from start to finish.
Great service from Linda Collins.
Quick turnaround from initial Test drive on Sunday to completing paperwork and collecting the car on Tuesday.

Reply from Evans Halshaw - Kia Stourbridge
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