Very smooth & no hard sell for products, both visits were great, Alex the salesperson was great to deal with, we talked about extras but when I decided not to go ahead with them, he say all good & con... See more
Company replied
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See what reviewers are saying
My car went it with no issues other than routine maintenance and a work under the warranty. It came our with a dead 12 volt battery which cut the next time I wanted to start the car. When I received... See more
Company replied
Excellent customer service from Kia Stourbridge. First time buying a Kia and I was very happy with my dealings with Linda Collins who went above and beyond to answer my questions. Would recommend !... See more
Company replied
We took our car in for a MOT then took it back to have our breaks changed. Ryan who dealt with us was very professional and his customer service was excellent. He dealt with all our enquiries in a ti... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
65A Hagley Road, DY8 1QA, Stourbridge, United Kingdom
- 01384 442222
4.6
Excellent
809 reviews
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Keeping your vehicle in first class
The company was helpful constructive my vehicle was checked from head to foot came out first class after the replacement of a headlamp bulb.
November 8, 2025
Reply from Evans Halshaw - Kia Stourbridge
Hello, Stephan
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
1st class service.
December 11, 2025
Reply from Evans Halshaw - Kia Stourbridge
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Very friendly and helpful in getting me…
Very friendly and helpful in getting me the right deal for the car big thank you to Matthew for his help
December 10, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello Carl,
Matthew will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Replace a rear light bulb…
It took three and a half hours to change a rear brake light bulb on my Kia Sportage.
December 5, 2025
Reply from Evans Halshaw - Kia Stourbridge
Hello,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Brand Customer Services
Picked up my Kia today
Picked up my Kia today, our Sales Representative Harry was great 👍 but obviously his hands were tied as was just handed 2 sets of keys over with just a piece of string attached to both keys which both cases of keys were damaged and i thought would have been either replaced and given Kia fobs after spending £29,000. Better than Brindley Kia Wolverhampton when my son purchase he’s Kia Ceed. Well done Harry Whitehouse 🤗
November 29, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Brand Customer Services
Chris excellent customer service
Went in to buy a car today and Chris was great he explained everything to us and was very Knowledgeable, he sorted it all out for us and we didn't feel pressured at all happy to say we are very pleased with car and would definitely deal with Chris in the future thanks again Robert and Barbara Walker.
November 29, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Car purchase
We came to buy a used car. Ryan was very helpful and ensured we knew he was there to show us any car we wanted to look at. He was very patient and gave us so much time to look at the cars we were interested in. Even though he was very busy, he ensured he kept us well informed of timescales. Ryan sorted out all of our queries and made sure the car was ready and in great condition.
November 22, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi Joy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ryan at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Superstar team
Will, Tom, Harry and Andy, especially Will, were absolute stars. They listened so well, guided me through the whole process of buying my first car, and explained everything clearly and patiently. They were incredibly friendly, genuinely helpful, and truly went above and beyond to make sure I felt confident and happy with my purchase. I couldn’t have asked for a better experience.
November 27, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello Annabel,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great service from Chris
We recently traded in our old car and bought a 3 year old Sportage . Our sales person was Chris Whitmore who was fantastic. He made the whole experience for us seamless. Such a polite , pleasant and knowledgable young man . Thank you Chris .
We are delighted with our new car .
November 28, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello Mike,
Thanks for sharing your recent experience!
It sounds like Chris Whitmore has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Kia Stourbridge Customer Services
New car
Picked up our latest car changed to a Picanto this time this is our sixth car from them. Served by Ryan very helpful and accommodating he went above and beyond to help us get our New car insurance sorted due to the change over dates. Very helpful on all counts would say ask for Ryan! He answered all the questions we had. Jan and Ivor
November 20, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi Griffiths,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ryan at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Excellent service Chris Whitmore…
Excellent service Chris Whitmore explained everything step by step everything went smoothly thanks again
November 26, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Chris Whitmore at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Kia Stourbridge
Hello Sam,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Good Experience
Good communication. Polite and welcoming staff. Very satisfied. Good experience. Would recommend.
November 21, 2025
Reply from Evans Halshaw - Kia Stourbridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Stourbridge Customer Services
Great experience dealing with Evan…
Great experience dealing with Evan Halshaw, Ryan went above and beyond to make the experience easy!
Thanks for all the help
November 22, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hello Antony,
Ryan will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Kia Stourbridge
Hello Gabriel,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services
Ryan the young man who dealt with us
Ryan the young man who dealt with us, was extremely helpful and very curtious. He explained everything clearly and answered our questions. He was very knowledgeable. He was a pleasure to do business with.
November 15, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi Jacqueline.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ryan at Dealership.
Have a lovely day!
Evans Halshaw Kia Stourbridge Customer Services
Reply from Evans Halshaw - Kia Stourbridge
Hello Mary,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
We have recently purchased a used Kia Sportage
We have recently purchased a Kia Sportage and been extremely happy with customer service and extra care given from Linda Collins. She was very helpful and knowledgeable and listened to our priorities to find the car we were looking for. She took extra time and care to ensure the purchase went as smooth as possible. I am grateful for the support she provided with orientating me to the car and setting up my mobile phone. I would definitely recommend to friends and family.
November 8, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi Nicola,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Linda at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Buying a car made easy
Drove my new to me Tuscon away yesterday and the process was as smooth and easy as I could have hoped for. Linda was great and explained everything very clearly and put me at ease throughout the whole process. I didn’t realise buying a car could be so easy!
November 10, 2025
Unprompted review
Reply from Evans Halshaw - Kia Stourbridge
Hi Josh,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Linda at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Very efficient service
Very efficient service, cost as expected (prepaid). Vehicle returned very nicely valeted.
October 11, 2025
Reply from Evans Halshaw - Kia Stourbridge
Hello Richard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
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