Evans Halshaw - Peugeot Mansfield Reviews 

316
TrustScore 4 out of 5

3.8

Oak Tree Lane, NG18 4LF Mansfield, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Trying to charge more for the car than the advertised screen price. Test drove a Peugeot 208 with screen price of £22,450 that was the easy part,given online valuation for trade in of £13,650 dec... See more

Company replied

Rated 5 out of 5 stars

Came in today to have a look around & ended up (potentially) purchasing my first car. Staff were absolutely amazing at helping me understand everything regarding the car & we’re so friendly & easy to... See more

Company replied

Rated 5 out of 5 stars

Lovely friendly people, Service provided at very reasonable quoted price and within timescale. Complimentary wash/vac appreciated. Waiting appointment really great as efficient use of my time. Com... See more

Company replied

Rated 5 out of 5 stars

Went in today to change our motability car for a new model, we were served by James, he was amazing. Very polite, he guided us through the options and made absolutely sure we were happy with our choic... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Oak Tree Lane, NG18 4LF, Mansfield, England, United Kingdom

  • 01623 422244

3.8

Great

TrustScore 4 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(316)

5,349 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer service

Outstanding level of support. Made the whole experience easy. Very helpful and informative. Went the extra mile to make sure everything was sorted in quick time. Excellent customer service from Scott who is an excellent ambassador for the company. I would and have recommended the company and the help and aftercare.

March 11, 2025
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Karen,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you found the process easy and that you were happy with the service you received.

We are proud of the service provided by Scott and look forward to welcoming you back in the future.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

After sales is poor!

Great when they’re selling you a car but terrible when things go wrong with said car within 2 months of purchase!

March 11, 2025
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Jen,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Diagnosis technology is superb

What peugeot diagnosed in 1 hour, my own mechanic elsewhere couldn't achieve in months. The technology is brilliant and the staff are very helpful.

March 5, 2025
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Louise,

We appreciate your kind words and are glad to hear you had a positive experience.

It's great to know our technology and staff were able to assist you.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

front door was damaged while in the…

front door was damaged while in the garage. Still waiting on a response from the garage. The lack of parking is an issue.

February 27, 2025
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Paul,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Motability car.

Went in today to change our motability car for a new model, we were served by James, he was amazing. Very polite, he guided us through the options and made absolutely sure we were happy with our choice. He was both professional and friendly. We would definitely recommend this person if you are looking for a new car and want to be treated with genuine respect.

February 27, 2025
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Kevin,

We're thrilled to hear that you had such a great experience changing your Motability car.

We appreciate your kind words about James and the team.

We're glad you found James helpful, professional, and friendly, and that you enjoyed the whole process.

We will share your feedback with the team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Pleasent helpful staff

Pleasent staff

February 21, 2025
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Neil,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

After being quoted a repair bill for my…

After being quoted a repair bill for my car,the warranty department looked into my claim and I was delighted to say the warranty covered the repair cost

January 24, 2025
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Gary,

We're thrilled to hear that the warranty department was able to assist you with your repair.

It's our goal to provide excellent customer service and we're glad to know that we were able to meet your expectations.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Dissatisfied from day one on picking up…

Dissatisfied from day one on picking up car. Two years on major service required on service plan taken at time of sale. Basic service given, no one willing to take responsibility for error

February 8, 2025
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi,

We understand your frustration with the service you received.

It's disappointing to hear that you've had a negative experience, especially after taking a service plan.

We value your feedback and will use it to improve our processes.
Evans Halshaw Customer Services

Rated 2 out of 5 stars

NOT HAPPY CUSTOMER

Bought a car in July 2024 from a Mansfield branch, sales person brilliant 👍we did the normal Things checked the mot history etc all seemed to be ok only, only 1 thing on the advisory which was one tyre and was sorted. I did ask for a new mot was refused and was told it went though all the normal checks and everything was great. might I add the car had only got 15121 on the clock. Now 7 months later it’s had its first service and health check, to be told that all the disks and pads need urgently replacing as well as the other 3 tyres. Now I bet people are thinking 7 months seems about right I UNTIL I checked what we had done in it and the millage is now only at 17950 ish miles meaning it’s done 2829ish miles in 7 months . And being quoted nearly £900 Surely this can’t be right! them saying we’ll investigate to make sure it don’t happen again DOSE NOT help the fact it’s going to cost us over £1000 to put this right. UP DATEED 10/2/25 ( AS I SAID YOU’LL MAKE SURE THIS DONT HAPPEN AGAIN ⬇️) WHY DONT YOU LOOK AFTER THE CUSTOMERS U HAVE!!

February 7, 2025
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hello,

We understand your frustration with the recent service and health check on your car. It is concerning to hear that you were advised the car was in good condition, only to find out significant repairs are needed after a short period.

We want to assure you that we are committed to providing our customers with a positive experience. We will investigate this matter further to ensure that similar situations are avoided in the future.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Don’t buy from here !!!

Wouldn’t bother buying a car from here I had two in less than a month and both have had major faults … plus this is my second review as my first had been deleted.No guessing why …

August 15, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Kelly,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Good experience with this company

Good experience with this company. Would recommend to friends and family. A lengthy process due to it being a business but worth it. Thank you.

January 28, 2025
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hello Hayley,

At Peugeot Mansfield, we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff, we needed a car and they organised it super quick without feeling pushy.

January 27, 2025
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Jenni,

Thank you for your kind words.

We're delighted to hear you had a positive experience and appreciate your feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Helpful and very communicative…

Helpful and very communicative throughout

January 13, 2025
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Jade,

We're thrilled to hear you found our communication helpful and appreciate you taking the time to share your positive feedback.

Evans Halshaw Customer Services

Rated 2 out of 5 stars

My Peugeot 3008 needed a new EGR Valve…

My Peugeot 3008 needed a new EGR Valve and I was quoted a initial price of 960 pounds . When picking up my vehicle the price had shot up to 1500 pounds which I thought was ridiculous. I paid the sum but will find a local garage next time .

December 20, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Johnny,

We understand your frustration regarding the unexpected increase in the repair cost for your Peugeot 3008.

We strive to provide accurate quotes and transparent pricing, and it seems we fell short of your expectations in this instance.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service

Jimmy was extremely helpful and knowledgeable he made the experience of purchasing a car enjoyable

January 4, 2025
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Mrs Duffell,

We appreciate your kind words about Jimmy.

We're glad you had a positive experience purchasing a car.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing experience at Peugeot

Went to Evan’s Halshaw in Mansfield to look at a car for my daughter. Was met outside by the lovely Matt Neath who offered us to come in and have a chat. Through the buying process Matt assured my daughter that at any point she could say stop or no and never pushed her to make any decision. We truly felt looked after by him and made it such a special time for her. We would recommend anyone to go as all staff were lovely including jimmy who helped us also. We will definitely see you all again soon! Thank you for everything!

January 3, 2025
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Donna,

We're delighted to hear you had such a positive experience with Matt.

It's wonderful to know that you felt looked after and that your daughter felt comfortable throughout the process.

We strive to provide excellent customer service and we're thrilled that you found it here.

We look forward to welcoming you back soon.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from Matt

I recently bought a used car from here. Matt was brilliant, very friendly, informative and ensured that he answered all of my queries especially as I am someone who doesn’t know a great deal about cars.

December 30, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Karis,

It's wonderful to know that Matt provided such excellent service and made you feel comfortable throughout the process.

We strive to ensure our customers have a positive experience, and we're glad that Matt was able to exceed your expectations.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Long drive for poor service

Saw a pre owned VW Polo advertised on auto trader at the Mansfield dealership (112 miles from our home) for our daughter. Telephoned the dealership twice to check condition before paying £200 deposit and setting off - specifically asked if there was any damage above what you would expect 6 year wear and tear and if the car was ready to go and specifically valeted. Told it was great condition and ready to go, no issues but unfortunately they were unable to send a video due to technical issues. After 3 hour drive in thick fog arrived and immediately saw two large stone chips in the bonnet deep to the metal work and cracked casing on the wing mirror amongst other issues . Additionally the car was very dirty and had only been given a ‘superficial’ clean not a ‘detailed clean’ (?!) . Asked salesman why he hadn’t told me about these issues and he said he hadn’t noticed them - I said but I saw them immediately, really you should have looked properly - response ‘no it is my job to sell the car.’. Interesting. Garage weren’t prepared to discount vehicle for us to repair at home and weren’t able to repair themselves due to body shop not opening until 5th Jan…. But we would need to pay in full in advance if we wanted this. All in all bad experience, did not handover the £10,500 and drove 3 hours home without the car. All in all 8 hour round trip however glad did not buy - very bad experience of this garage, would not trust .

December 27, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hello Lisa,

Thank you for taking the time to leave this feedback.

We are sorry to hear that your experience did not meet your expectations.

We understand that you were disappointed with the condition of the vehicle and the communication you received.

We value your feedback and will use it to improve our processes.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

Great experience, Scott’s the man

December 14, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Albert,

We're thrilled to hear you had a great experience!

We appreciate your kind words about Scott.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Amazing!

December 10, 2024
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Ruta,

Thank you for your kind words!

We're so glad to hear that you had a positive experience.
Evans Halshaw Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look