Evans Halshaw - Peugeot Mansfield Reviews 

316
TrustScore 4 out of 5

3.8

Oak Tree Lane, NG18 4LF Mansfield, England, GB


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Rated 1 out of 5 stars

Trying to charge more for the car than the advertised screen price. Test drove a Peugeot 208 with screen price of £22,450 that was the easy part,given online valuation for trade in of £13,650 dec... See more

Company replied

Rated 5 out of 5 stars

Came in today to have a look around & ended up (potentially) purchasing my first car. Staff were absolutely amazing at helping me understand everything regarding the car & we’re so friendly & easy to... See more

Company replied

Rated 5 out of 5 stars

Lovely friendly people, Service provided at very reasonable quoted price and within timescale. Complimentary wash/vac appreciated. Waiting appointment really great as efficient use of my time. Com... See more

Company replied

Rated 5 out of 5 stars

Went in today to change our motability car for a new model, we were served by James, he was amazing. Very polite, he guided us through the options and made absolutely sure we were happy with our choic... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Oak Tree Lane, NG18 4LF, Mansfield, England, United Kingdom

  • 01623 422244

3.8

Great

TrustScore 4 out of 5

316 reviews

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3.8

All reviews

(316)

5,397 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought my car from here about 5 years…

Bought my car from here about 5 years ago and always had the work done here...The staff are very professional and always excellent service with a smile always glad to help...thankyou all !!!

November 21, 2024
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Mrs Simkin,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you have had a positive experience with us for the past five years.

We appreciate your loyalty and are glad you find our staff professional and helpful.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really good after-sales service

Really good after-sales service. Took my car in for some cosmetic issues, and was given a loan car whilst mine was taken care of.

Had negotiated a good price for my part-exchange which was considerably above any other offers I'd recieved.

November 5, 2024
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Lee,

Thank you for your kind words and 5-star rating!

We are thrilled to hear you had a positive experience with our after-sales service.

We appreciate your feedback and are glad you were happy with the loan car provided and the price negotiated for your part-exchange.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Customer service soo poor

Customer service soo poor. They kept me waiting and ignored me like I didn’t exist. Was to wait for 90minute but sat there for 3 hours and was ignored.

October 31, 2024
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Reply from Evans Halshaw - Peugeot Mansfield

H,

Thank you for taking the time to review.

Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Paul looked after me really well and…

Paul looked after me really well and was easy to deal with
I didn’t feel over pressured to buy extras but did decide on a couple due to his precise explanation of them
Happy with the car I bought too!

October 29, 2024
Unprompted review
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Reply from Evans Halshaw - Peugeot Mansfield

Hi Yvonne,

We're delighted to hear you had a positive experience.

We appreciate your kind words about Paul's helpfulness and expertise.

We strive to ensure our customers feel comfortable and informed throughout the process.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I have an issue with my car that should…

I have an issue with my car that should be covered by the warranty company. However, the warranty company kept asking for more and more information. Megan sorted all this for me and even sent this to the warranty company. Making it easy for me to get sorted. My car will be booked in now thanks to Megan's help..

October 22, 2024
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Reply from Evans Halshaw - Peugeot Mansfield

Hi Richard,

We appreciate your feedback and are glad to hear that Megan was able to assist you with your warranty issue.

We strive to provide excellent customer service and are happy to know that Megan went above and beyond to help you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

The sales agent Matt

The sales agent Matt, was an absolute delight in the sales office. We totally and fully appreciated the non hard sell approach. Sending him many thanks and best wishes for his politeness and professionalism

October 28, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hello Kev,

Thank you for your kind words about Matt.

We are delighted to hear you had a positive experience and appreciate your feedback.

We are proud to have such dedicated staff.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Scott from Evans Halshaw Peugeot in…

Scott from Evans Halshaw Peugeot in Mansfield sold me a fist 500x. Everything was very smooth and Scott provided a friendly and professional service. Would highly recommend 😊

October 23, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Emily,

Thank you for your kind words.

We're thrilled to hear you had a positive experience with Scott.

We appreciate your recommendation and will share your feedback with him.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Try putting the customer first and…

Try putting the customer first and actually keeping in touch with them when saying you will.

August 28, 2024
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Mr Goody,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Communication is brilliant

Communication is brilliant

October 3, 2024
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Reply from Evans Halshaw - Peugeot Mansfield

Hi Emma,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Kirsty Lemons!

Kirsty Lemons!! Thank you for collecting and returning my vehicle and organising my service plan going forward. Now I can rest assured my next 2 service and mot are taken care of. First class! 😊

February 10, 2024
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Reply from Evans Halshaw - Peugeot Mansfield

Hi Jane,

We're so glad to hear you had a positive experience.

We appreciate your kind words about Kirsty.

We strive to provide excellent customer service and are delighted you're happy with your service plan.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very Efficient team well done guys and…

Very Efficient team well done guys and Kirsty so attentive to the customers and caring!!

September 30, 2024
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi John,

We strive to provide excellent customer service and are happy to know that Kirsty's attentiveness and care made a difference for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful

Very helpful, very easy process due to the knowledge. Would 100% recommend

September 30, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi George,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Matthew dealt with our sale

Matthew dealt with our sale, he is very pleasant, welcoming, and helpful.
Sale went through without any problems, we will definitely buy from Mansfield Peugeot again.
Thank you for your help and assistance.

September 22, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi,

Thank you for your kind words and 5-star rating.

We are delighted to hear that you had a positive experience with Matthew and that you found the sales process straightforward.

We appreciate your feedback and are glad you will be returning to us in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I made an enquiry at Peugeot Mansfield…

I made an enquiry at Peugeot Mansfield and spoke to the sales executive Matt. From the onset his professionalism and knowledge of the car I was enquiring about was 💯 and he talked me through everything that I needed to know. I will definitely be contacting Matt when I’m ready to swap my car

September 3, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hello Vanessa,

Thank you for your kind words.

We're delighted to hear that you had a positive experience with our sales executive, Matt.

We appreciate your feedback and will share it with the team.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service excellent team

What a great service. Excellent team
. Purchased a used car. 2 days later car had issues .. took it straight in no ifs buts... Very friendly and helpful.... gave me a courtesy car while mine was repaired .. new wet belt and oil pump .. common issue on ford ecoboost... from sales to customer service.. all excellent.. was dissapointed car had issues but as mentioned resolved quickly and without any hassle.. All the team were brilliant...

September 4, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Adam,

We're glad to hear that you found our team friendly and helpful.

We understand that encountering issues with a new vehicle can be frustrating, but we're pleased that we were able to resolve the problem quickly and efficiently.

We appreciate your positive feedback and will continue to strive for excellence in all aspects of our service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, not pushy, took the time to understand what I was looking for.
Great attention to detail when preparing my car.
I will definitely be coming back when it's time to change car again!

August 29, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi,

Thank you for taking the time to leave this review!

We're delighted to hear you had a positive experience and appreciate your kind words about our team's attention to detail.

We look forward to welcoming you back in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ordered my 208 GT today

Test drove the 208 at chesterfield then decided to order one at Mansfield. Was dealt with in a very respectful way which made for a pleasant experience.
Just waiting for a call from salesman as soon as the dealership gets a delivery.
Hope I don’t have to wait long.

I have no complaints so far.

August 24, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi,

We appreciate your kind words and are glad you had a positive experience at our dealership.

We understand the excitement of waiting for your new car and will ensure your salesman contacts you as soon as possible.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Matt Neath brilliant chap friendly…

Matt Neath brilliant chap friendly knows his stuff highly recommend coming also manager was great

July 31, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Maxwell,

We're thrilled to hear about your positive experience!

It's wonderful to know that you found Matt helpful and knowledgeable.

We appreciate your kind words and recommendation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jimmy made our experience!! It’s giving 10/10!

Jimmy made my experience great along with the other staff at the Evans Halshaw Peugeot. We were never rushed or pressured into making decisions which sometimes can put people off with car dealerships - not with this one! Our car buying journey took a couple of weeks and Jimmy was with us every step of the way helping us with our options and the best offers for us. I am beyond happy with my car and even after the buying journey, Jimmy is still there for us with any questions/queries we have. Thank you!

June 26, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Jimmy,

We're so pleased to hear about your positive experience!

It's wonderful to know that you felt comfortable and supported throughout the car buying process. We strive to create a welcoming and pressure-free environment for our customers, and it's heartwarming to hear that our team, especially , lived up to that standard. We're thrilled you're happy with your new car and appreciate your kind words.

We look forward to seeing you again,
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Initial good service, but false promises made

Arrived on the forecourt and we were allowed to look around in peace without being pestered or watched by salespeople. Matt was very friendly, honest, knowledgeable, and not pushy. He also gave our kids a drawing task, which occupied them perfectly. UPDATE: we keep getting false promises about when the car will be delivered, due to an issue with the windscreen fitter. 3 times we have been ready to come and collect, only to be let down that the work has not been completed. Avoid.

July 20, 2024
Unprompted review
Evans Halshaw - Peugeot Mansfield logo

Reply from Evans Halshaw - Peugeot Mansfield

Hi Rachel,

We are delighted to hear that your recent visit was a positive one.

We appreciate your kind words about Matt.

We are glad that you found the experience enjoyable and that our team was able to provide you with the information you needed.

Evans Halshaw Customer Services

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