Trying to charge more for the car than the advertised screen price. Test drove a Peugeot 208 with screen price of £22,450 that was the easy part,given online valuation for trade in of £13,650 dec... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Came in today to have a look around & ended up (potentially) purchasing my first car. Staff were absolutely amazing at helping me understand everything regarding the car & we’re so friendly & easy to... See more
Company replied
Lovely friendly people, Service provided at very reasonable quoted price and within timescale. Complimentary wash/vac appreciated. Waiting appointment really great as efficient use of my time. Com... See more
Company replied
Went in today to change our motability car for a new model, we were served by James, he was amazing. Very polite, he guided us through the options and made absolutely sure we were happy with our choic... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Oak Tree Lane, NG18 4LF, Mansfield, England, United Kingdom
- 01623 422244
3.8
Great
316 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service while buying my new…
Fantastic service while buying my new car. Thank you Jeff
March 12, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi Dan,
We’re happy to hear you had such a positive experience with Jeff!
Have a fantastic day!
Evans Halshaw Customer Services
No better place to buy a new car
No better place to buy a new car. Ask for Daniel he will look after you like he did us on our new E208
March 14, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi Terry,
Thank you for the great review and the feedback for Daniel.
We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Peugeot Mansfield
Hi Deborah,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
pick up and redeivery after service…
pick up and redeivery after service just hope fault has being fixed
March 8, 2024
Reply from Evans Halshaw - Peugeot Mansfield
Hi Colin,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Peugeot Mansfield
Hello Heshan,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
Avoid!
Avoid!! Happy to sell you a car but once 3, possibly 4 major faults are found to the engine and coolant system 3 months later they are not interested in repairing the issue. 2 Different impartial mechanics informed me that these are issues that would have been picked up on when the car was checked and are not things that just happen or wear and tare. Only able to get anywhere with them after activating my rights under the consumer rights act 2015 and even now I'm still in disputes with them to carry out their legal responsibilities.
February 27, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Peugeot Mansfield
Hi Michael,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services
Speed of service and attitude of staff
Speed of service and attitude of staff. They are so good I'd recommend this company and
Motability too
March 1, 2024
Reply from Evans Halshaw - Peugeot Mansfield
Hi Mrs Lakey,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Came in today to have a look around &…
Came in today to have a look around & ended up (potentially) purchasing my first car. Staff were absolutely amazing at helping me understand everything regarding the car & we’re so friendly & easy to talk to, especially jeff (who we saw previously & remembered us) . Was a pleasure to be Matt’s first ever customer he’s fantastic! overall experience was 10/10 no faults!!
March 1, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hello Kitty,
Thank you very much for taking the time to leave us this positive review!
Jeff and Matt's aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Peugeot Mansfield
Hi Dale,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Excellent from start to finish thank…
Excellent from start to finish thank you Matt
February 22, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi Cassandra,
Matt will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Jeffrey Mather
Very inviting and attentive. Was offered a hot drink. Jeffery Mather was most helpful and friendly, very knowledgable and did not put us under any pressure. Jeff was instrumental in helping helping us select a car that would suit our needs.
February 17, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi Lisa,
Thank you very much for the 5* review!
Jeffery values your feedback and take pride in providing the best possible customer service!
Thanks again!
Evans Halshaw Customer Services
Don’t take extended warranty
Purchased a car from this group which still had part of the warranty left on the car they sold me an extended 1 year warranty, which later I wanted to cancel was told I couldn’t after using internet to look up and being told I couldn’t cancel even though it didn’t come in for another 2 years I could only transfer to a new owner if I sold the car. This is their own warranty done by Evan’s Halshaw , not manufacturer or another company buyer beware avoid this at all costs. Absolutely a con in my view. Get one from somewhere else.
February 20, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi Trevor,
Thank you for your review.
We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
The best
Amazing, the customer service I received at the branch was unbelievable, I spoke to a lad called jimmy, he helped me massively and was so nice to me, also luke was nice asking if I needed a coffee, and when I neeeded to speak to billy the manager he came out to me straight away and dealt with it me with professionalism and honesty. Great place I wiill be back in 3 years!
February 3, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi Matthew,
Thank you very much for taking the time to leave us this positive review!
Jimmy, Luke and Billy's aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Brilliant service great guys highly…
Brilliant service great guys highly recommended
Car is stunning love it can’t wait to enjoy it to the max
Thanks guys
February 19, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Good job well done
Easy from start to finish, Mathew made every effort in every aspect. Very polite and honest and couldn't be more helpful.
February 13, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi Karl,
Thank you for taking the time to leave us this fantastic review!
We strive to provide excellent customer service at Peugeot Mansfield.
Thanks again!
Evans Halshaw Customer Services
Great and Friendly Customer Service
Great and friendly help with the entire purchasing process. Dan took the time to walk through everything with the purchase and made the experience enjoyable.
February 9, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi Rhys,
Thank you so much for reviewing your recent experience with Evans Halshaw and Dan.
It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services
Really pleasant sales advice from both…
Really pleasant sales advice from both Jimmy and Luke.
Small hitch with pick up due to the alloys but nothing major and I was kept in contact the whole time.
February 7, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hello Zoe,
Thank you so much for the review.
We're thrilled that you had such a positive experience with Jimmy and Luke.
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
100% Recommend!
So welcoming, warm and human. Matt looked after me from start to finish, and would return to him with any issues and worries! Truly the best service!
February 7, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi Ryan,
Thank you for reviewing us!
Matt will really appreciate you taking the time to do this.
We hope you have a great day!
Evans Halshaw Customer Services
Not happy
They Cancelled my car order after month of waiting, wouldn't have even known if I hadn't enquired at mobility
January 22, 2024
Unprompted review
Reply from Evans Halshaw - Peugeot Mansfield
Hi,
Dan will appreciate you leaving him a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.