Had a great day at the classic car event today, some beautiful older Aston Martins & stunning not so old ones. Beautiful Porsche’s, Ferrari’s & Lamborghini’s with a stunning Hurricane in bright oran... See more
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See what reviewers are saying
I recently bought a car from the used car section of this dealership. When I bought it the glove box wouldn’t shut properly, there were scratches as if it had been scraped along a bush or someth... See more
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Had a fantastic experience in store from Kyle. His expertise was second to none and he is a great asset to the team in Edinburgh. He treated us very respectfully and explained things about the new car... See more
Company replied
We went to Evans Halshaw Edinburgh. Kelvin and his manager were really good. We bought 8 cars via Evans Halshaw years ago, so we suggested our son buy from them too. We now always pay for our cars... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
1 Bankhead Avenue, Sighthill, EH11 4AA, Edinburgh, United Kingdom
- 0131 450 5300
4.4
Excellent
796 reviews
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Poor service and after-sales
Bought a used Dacia and it immediately started making a rattling noise. Obvs the noise stopped when I took it in so they said there was nothing they could do, despite being the experts. Of course the next time it made the noise I was told I was out of warranty and I would have to pay a lot of money just to get it looked at. No my alternator has packed in and I can't drive the car, and the earliest they can see me is in 3 weeks time. Poor show.
August 12, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Steve,
We're sorry to hear about the rattling noise and alternator issues with your Dacia.
We know it's frustrating when repairs are needed soon after a purchase and that the wait time for a service appointment is lengthy.
Thanks for your feedback.
Evans Halshaw Customer Services
Perfect Car
Perfect Car! We needed a bigger car for the new addition for our family and saw the advert on Auto trader.
We visited on Monday and the car was ideal, well priced. We were offered a test drive which absolutely sold it for us.
From start to finish, Kyle has been incredible. Securing a good price which we could afford, genuine and honest - if you're needing your next car, come here and you'll have the best experience.
August 7, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hello Emma,
We're happy to hear that you found the perfect car for your growing family!
It's great to know that the test drive and pricing met your needs.
We appreciate your kind words about Kyle and are so glad you had a positive experience.
Evans Halshaw Customer Services
Excellent Service and Biscuits!!!
Excellent service from Kyle and the team at Evans Halshaw at Sighthill. It made buying our latest used car very simple, and the dog made several new friends!
August 5, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Susan,
We're delighted to hear that buying your used car was simple, and that Kyle and the team offered excellent service.
We're also glad the dog made friends!
Thanks for the review.
Evans Halshaw Customer Services
Kyle and Ross were brilliant
Kyle and Ross were brilliant. Seamless, easy going service and a great deal
on the car
August 4, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Thomas,
We're happy to hear that you had a seamless and easygoing experience with Kyle and Ross.
Evans Halshaw Customer Services
Ross was really helpful when buying our…
Ross was really helpful when buying our car , fast with communication and helping us choose what is best for us!
August 2, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi,
We're happy to hear that Ross was helpful with your car-buying experience.
It's great to know that the communication was fast and that assistance was provided in choosing what suited you best.
Evans Halshaw Customer Services
Kyle made the process simple and easy…
Kyle made the process simple and easy to understand.
Did what they said when they said it for the agreed price.
Customer service was excellent also.
August 1, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Fraser,
We appreciate you taking the time to leave us this excellent review.
We're happy to hear that the process was simple and easy to understand, and that you were pleased with Kyle's customer service.
Evans Halshaw Customer Services
Used Renault Captur
Had an excellent experience buying my new car from Kyle. He made the process very easy and all was expected when I picked up the car
July 31, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Mr Stewart,
We're happy to hear that your car buying experience was excellent and easy.
It's great to know everything was as expected when you picked up your new car.
Thanks for your feedback about Kyle.
Evans Halshaw Customer Services
Any response from Edinburgh West?
Purchased car in May at Edinburgh West branch. Passenger door handle broke 4 weeks later. Have phoned several times and visited twice with car. 3 members of staff have taken photos of handle and yet there is still no response. Was promised a phone-call 4 days ago. After-care is not very good.
Edit: have now put rating down to one star. Eventually, the issue was 'fixed' but part of the handle is still hanging down. It's almost impossible to reach the service dept by phone. Was arranged to collect car this morning to fix between 8 and 10. Have now turned up late - some notice would have been appreciated, promised text/ email didn't arrive - so hopefully the work can be finally completed to a good standard.
June 25, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi,
Thank you for your review.
We're sorry to see that you had a negative experience with us.
We pride ourselves on working hard to deliver the best possible customer service and would really like to assist with your outstanding issues.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thanks,
Evans Halshaw Customer Services
Don't ever pay a deposit
Don't ever pay a deposit with the dealer to reserve a test drive. If you don't proceed to buy a car from this dealer they withhold refunding the deposit and then don't answer your phone calls or return messages to call you back.
July 27, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Derek,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi,
Thank you for your email.
Evans Halshaw Customer Services
I got my first car from amar and he was…
I got my first car from amar and he was such a helpful bubbly person and easy to deal with
July 30, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Tyler,
We're happy to hear that your first car buying experience was so positive!
We appreciate you taking the time to leave us this great feedback about Amar.
Evans Halshaw Customer Services
I was involved in a blame free accident…
I was involved in a blame free accident and Kyle is the only person who has helped with out me stressing out and made the whole process very enjoyable. Would recommend.
July 24, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi,
We're happy to hear that Kyle made the process enjoyable and stress-free for you during a difficult time.
We appreciate your recommendation and value your feedback!
Evans Halshaw Customer Services
I just bought my first car from Evan…
I just bought my first car from Evan Halshaw Edinburgh branch and was delighted with the customer service. From the get-go of seeing my dream car online and enquiring, Amar sent over a personalised video showcasing the car. Shortly after he followed up with a call to make sure I received the video ok and if I had any queries.
Few days later I visited the branch and had a test drive, Amar and his colleges were all very friendly and welcoming. Especially to my little dog Wilbur who I had to bring with me last minute.
The whole purchase process was seamless and I would highly recommend visiting Evans Halshaw Edinburgh Parkway for your next new car!
July 23, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hello Laura,
Thank you so much for your kind words!
We are so happy to hear that Amar was able to provide you with excellent service.
We strive to ensure that all of our customers receive the best possible service.
Thank you again for your positive review!
Evans Halshaw Customer Services
The staff were very professional…
The staff were very professional throughout, very welcoming.
July 17, 2025
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Sheena,
We're happy to hear that you found our staff professional and welcoming.
Evans Halshaw Customer Services
Great customer service from Kyle
Bought a Mini Cooper today. Kyle showed us two cars and sent us off on test drives. Whole process was very straightforward forward. Kyle was very knowledgeable and friendly. Had a good chat as well as buying a car.
July 18, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hello Roberta,
We're happy you enjoyed your car-buying experience and found the process straightforward.
It's great to hear that you found Kyle knowledgeable and friendly.
Thank you for your positive feedback!
Evans Halshaw Customer Services
Ross was very thorough and easy to deal…
Ross was very thorough and easy to deal with.
Great service.
July 17, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi James,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Excellent service
Dealt with Ross & he was extremely professional, friendly & helpful from start to finish.
July 17, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Ms Bourne,
Thank you for reviewing us!
We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services
Kelvin Dongo was very helpful from…
Kelvin Dongo was very helpful from start to finish of the purchase of our car. Easy process and always available to answer any questions
July 16, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Sean,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Kelvin.
Have a lovely day!
Evans Halshaw Customer Services
Great service
Ross Wildgoose assisted me in picking out a car based on my list of requirements. He was very helpful and informative.
June 26, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Sara,
Thank you for taking the time to share your fantastic feedback!
We're so pleased it you’ve had a positive experience and the service provided by Ross was of the high standard we always strive for.
Warm regards,
Evans Halshaw Customer Services
Very enjoyable and easy experience with…
Very enjoyable and easy experience with Kyle, made the purchase simple and easy to follow. Would highly recommend for any purchase.
July 14, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Marianne,
We appreciate your recommendation of Dacia Edinburgh. Your trust and satisfaction are paramount to us, and we are committed to continuing to deliver outstanding experiences for all our customers.
Once again, thank you for choosing Dacia Edinburgh, and we look forward to serving you in the future.
Warm regards,
Evans Halshaw Customer Services
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