I recently bought a car from the used car section of this dealership. When I bought it the glove box wouldn’t shut properly, there were scratches as if it had been scraped along a bush or someth... See more
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See what reviewers are saying
Had a great day at the classic car event today, some beautiful older Aston Martins & stunning not so old ones. Beautiful Porsche’s, Ferrari’s & Lamborghini’s with a stunning Hurricane in bright oran... See more
Company replied
Had a fantastic experience in store from Kyle. His expertise was second to none and he is a great asset to the team in Edinburgh. He treated us very respectfully and explained things about the new car... See more
Company replied
I didn't have to wait long at all to get my vehicle back, the part was ordered one day and got my car back a day and a half later
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
1 Bankhead Avenue, Sighthill, EH11 4AA, Edinburgh, United Kingdom
- 0131 450 5300
4.4
Excellent
795 reviews
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All good experience
All good experience, was kept up to date with what was happening, service was good, no issues at all
August 29, 2025
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Morag,
We appreciate you taking the time to leave us this great review!
We're happy to hear that you were kept informed and that you had a good service experience.
Evans Halshaw Customer Services
Kyle was very helpful and made sure to…
Kyle was very helpful and made sure to answer all our questions as best as possible
August 30, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi James,
We're happy to hear that Kyle was helpful and provided thorough answers to all of your questions.
Evans Halshaw Customer Services
Amazing customer service
Amazing customer service, always felt like Ross cared about our values and treated us very well
August 30, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Adam,
We appreciate you mentioning how valued and well-treated you felt during your visit by Ross.
Evans Halshaw Customer Services
Very good experience with our new car
Very good experience with our new car, Ross was very knowledgeable and efficient. Thank you!
August 29, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi,
We're glad you enjoyed your experience and that Ross provided efficient service.
Evans Halshaw Customer Services
Good expertise and experience at Evans…
Good expertise and experience at Evans Halshaw, and a smooth transaction with Owen and Ross. Thanks!
August 29, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi David,
We're happy to hear that you had a smooth transaction and that you found Owen and Ross helpful.
Evans Halshaw Customer Services
Kyle was very attentive
Kyle was very attentive, polite and informative. He managed to get me an affordable deal on the car that I wanted.
August 29, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Karen,
We're happy that Kyle was attentive, polite, and informative.
We're also glad they secured an affordable deal on the car you wanted.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi,
We're so happy to hear that you were very satisfied with the service received from Kyle.
Evans Halshaw Customer Services
Edinburgh Renault Evans Halshaw
Recently had the pleasure with dealing with Ross! Made the process very easy/quick and was knowledgeable & approachable!
August 28, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Cameron,
We're happy to hear that the process was easy and quick for you.
We appreciate you acknowledging the knowledge and approachability of Ross.
Thank you for your positive feedback!
Evans Halshaw Customer Services
Great experience
Great experience! Ross was very helpful and knowledgable. Can’t wait to use the car.
August 28, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Klaudia,
We appreciate your positive feedback regarding the assistance you received from Ross, and we hope you love the car!
Evans Halshaw Customer Services
Kelvin was superb and bent over…
Kelvin was superb and bent over backwards to allow me to buy a car and drive away the same day.
August 26, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hello,
We're happy to hear that you had such a positive experience!
It's great to know Kelvin could help you purchase a car and drive away on the same day.
Evans Halshaw Customer Services
Dealt with Kyle and he made the process…
Dealt with Kyle and he made the process great. We were happy with the service and would definitely recommend buying a car here
August 25, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Matthew,
We're happy the process was great and that you were happy with the service received from Kyle.
Thank you for recommending us; we appreciate your positive feedback!
Evans Halshaw Customer Services
Came to buy a new car and left with…
Came to buy a new car and left with one. Fast quick service. Kyle was very helpful.
August 22, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Greg,
We're glad you had a fast and quick service experience and found the help you needed to purchase a new car.
Thanks for your positive feedback!
Evans Halshaw Customer Services
Very friendly and helpful service from…
Very friendly and helpful service from Kelvin Dongo, very happy with the sale.
August 21, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Ewan,
We appreciate your positive feedback and are so glad to hear that you received friendly and helpful service from Kelvin.
Thank you for sharing your experience.
Evans Halshaw Customer Services
Excellent service all round
Excellent service all round, Kyle and Thomas went the extra mile. Looking forward to driving away my new car.
August 19, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Ewan,
We're happy to hear that you had such a positive experience!
It's great to know that Kyle and Thomas went the extra mile for you, and we appreciate your feedback.
Evans Halshaw Customer Services
Great experience as always at Dacia…
Great experience as always at Dacia Evans Halshaw in Edinburgh.
New Dacia Duster delivered in under two weeks, part exchange sorted.
Huge thanks to Frank!
August 18, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Ivan,
We're happy to hear that your experience with Frank was great.
It's wonderful that the delivery and part exchange were sorted quickly.
Thanks for your positive feedback!
Evans Halshaw Customer Services
Professional
Kyle was professional and courteous. I found him helpful, straightforward and he ensured that my Citreon C3 Aircross was nicely prepared for collection. Thank you!
August 15, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi,
We're so happy to hear that you found the service provided by Kyle professional and helpful.
It's great knowing your car was prepared to your satisfaction.
Evans Halshaw Customer Services
Kyle made everything easy.
Kyle made the process extremely easy and straightforward. I came in and signed everything and picked the car up with no issues at all. Highly recommend.
August 15, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi,
We're happy to hear that the process was easy and straightforward for you.
It's great you had no issues picking up the car from Kyle.
We appreciate your recommendation!
Evans Halshaw Customer Services
kyle was lovely and sorted everything…
kyle was lovely and sorted everything out for us! made our experience smooth and easy!
August 15, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hello Lauren,
We're happy to hear that everything was sorted out for you and that your experience was smooth and easy.
Thank you for your positive feedback about Kyle.
Evans Halshaw Customer Services
Not great customer service from Service Dept
And after comment from EVANS HALSHAW below, still no response to complaints!!! Do not even deserve the 1 star shown to submit review!! Any other organisation would be serious about customer service, it is clear Evans Halshaw are not. Update 27.08.2025. Not great service or communication. Car recovered by RAC, who provided details of fault, and taken to Dacia at Sighthill. Car was in over a week before looked at to be advised no fault found. Within minutes of leaving garage again recovered by RAC taken to another garage to be repaired under manufacturer's warranty. Situation could have been improved by better communication, staff while not rude were not welcoming or informative.
It has been extremely difficult, even for the Dacia Customer Service team to contact and receive information. I have put concerns in writing for these also to be ignored. After much difficulty a refund for the payment made was given. So thank you for that. Based on my experience I would not return or recommend.
June 14, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hello Karen,
We appreciate you taking the time to share your experience.
We're sorry to hear about the issues with the service, communication, and subsequent repairs.
We'll address your concerns with our team to improve our service.
Evans Halshaw Customer Services
Poor service and after-sales
Bought a used Dacia and it immediately started making a rattling noise. Obvs the noise stopped when I took it in so they said there was nothing they could do, despite being the experts. Of course the next time it made the noise I was told I was out of warranty and I would have to pay a lot of money just to get it looked at. No my alternator has packed in and I can't drive the car, and the earliest they can see me is in 3 weeks time. Poor show.
August 12, 2025
Unprompted review
Reply from Evans Halshaw - Renault Dacia Edinburgh
Hi Steve,
We're sorry to hear about the rattling noise and alternator issues with your Dacia.
We know it's frustrating when repairs are needed soon after a purchase and that the wait time for a service appointment is lengthy.
Thanks for your feedback.
Evans Halshaw Customer Services
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