Evans Halshaw - Renault Dacia Edinburgh Reviews 

795
TrustScore 4.5 out of 5

4.4

1 Bankhead Avenue, Sighthill, EH11 4AA Edinburgh, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I recently bought a car from the used car section of this dealership. When I bought it the glove box wouldn’t shut properly, there were scratches as if it had been scraped along a bush or someth... See more

Company replied

Rated 5 out of 5 stars

Had a great day at the classic car event today, some beautiful older Aston Martins & stunning not so old ones. Beautiful Porsche’s, Ferrari’s & Lamborghini’s with a stunning Hurricane in bright oran... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience in store from Kyle. His expertise was second to none and he is a great asset to the team in Edinburgh. He treated us very respectfully and explained things about the new car... See more

Company replied

Rated 5 out of 5 stars

I didn't have to wait long at all to get my vehicle back, the part was ordered one day and got my car back a day and a half later

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 1 Bankhead Avenue, Sighthill, EH11 4AA, Edinburgh, United Kingdom

  • 0131 450 5300

4.4

Excellent

TrustScore 4.5 out of 5

795 reviews

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4.4

All reviews

(795)

5,349 reviews in the last 12 months

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Rated 5 out of 5 stars

Kelvin Dongo was the sales advisor for…

Kelvin Dongo was the sales advisor for my daughter’s first financed car. He was very patient and kind and explained the process well.
I would highly recommend requesting Kelvin as your sales representative when visiting Evans Halshaw, Sighthill

September 20, 2025
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Kathryn,

Thank you for your kind review.

We’re so happy to hear that Kelvin gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.

Thank you for your recommendation and we look forward to seeing you again!

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

We had a very great experience with…

We had a very great experience with Kelvin Dongo. He was very kind and helpful. Thank you so much.

September 23, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Kelvin.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic service!

I had the lovely Kelvin Dongo sort me out with my car over the weekend. He was so patient with me and explained everything I needed to know. He was a pleasure to work with. Thank you!

September 23, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Kiera,

Thank you for your kind review.

We're really pleased to hear that Kelvin gave you a 5* experience! We will ensure that your lovely feedback is shared with him and we look forward to seeing you again.

Have a great day,
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Servicing

Servicing of the car absolutely fine. Online service booking didn't work and it said to call. Trying to get them on the phone was challenging took intermittent trying over 3 days before they answered. Perfectly nice when they did.

September 19, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Hazel,

We appreciate your feedback and are happy the service was fine.

We regret the difficulty you experienced with the online booking and getting through on the phone.

We will review our processes to improve.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly and informative

Friendly and informative

September 18, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Freya,

Thanks for taking the time to give us 5 stars.

Kind regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Kyle Charles at Evans Halshaw

Worked hard to get a the done which suited both parties
Kyle Charles was friendly and courteous and worked to get the deal over the line

September 16, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Gary,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Kyle.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Highly recommended

Ross made the whole part exchange and purchase process straightforward, explained everything fully and clearly. Very professional and smooth transition. Highly recommended. Thank you.

September 15, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Johanna,

We're happy to hear that the part exchange and purchase process was straightforward for you.

We appreciate your kind words about Ross and are glad the transition was smooth.

Thank you for recommending us!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Kyle was helpful and friendly in…

Kyle was helpful and friendly in getting my car sorted and ready to go. Great chat and a funny character 🙌🏽

September 4, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Fahim,
We're happy to hear that your car service experience was great!

We appreciate your positive feedback regarding the helpful and friendly assistance you received from Kyle.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing service

Amazing service. Very professional. Ross at Evans Halshaw was exceptionally knowledge and helpful. My son’s first purchase and it has been plain sailing. Brilliant.

September 13, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Elaine,

We're happy to hear that the service was amazing and professional.

It's great that the purchase was smooth and that Ross was knowledgeable and helpful.

Thank you for your positive feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from Thomas

Great service from Thomas. Very helpful in finding us exactly what we wanted. Nothing any bother.

September 11, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Tracy,

Thomas loves receiving positive reviews; please feel free to stop by again if you need help.
 
Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Kyle Charles. Excellent sales.

Kyle was fantastic. Helped us with our new car. Got a great deal good coffee plenty banter. Friendly professional. Highly recommend 👌

September 8, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi,

We're happy that you had a fantastic experience and that we could help you with your new car.

We appreciate your recommendation and positive feedback about Kyle.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Big thanks to Ross at Evans Halshaw…

Big thanks to Ross at Evans Halshaw Edinburgh for helping me with my electric car purchase! From the start he was super friendly and easy to chat to. He explained everything clearly, answered all my questions (there were a lot!), and made the whole process stress-free.
Ross kept me updated all the way through and made sure I was happy with everything before driving away. Couldn’t have asked for better service — if you’re looking for a new vehicle, I’d definitely recommend speaking to Ross.

September 4, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Jenny,

We appreciate you sharing your positive experience.

We're happy to hear that you were pleased with the assistance you received and that everything was clearly explained, making the purchase stress-free.

We will pass along your kind words.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Kyle was first rate. But then no surprise as dealt with him before.

September 4, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi,

Thank you for taking the time to share your feedback; Kyle will appreciate it.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Efficient

Efficient, courteous staff.

September 2, 2025
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Vic,

Thank you for the review!

Your positive rating means a lot to us here at Renault Dacia Edinburgh.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Kyle was great

Kyle was great, very helpful and great chat!

September 2, 2025
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Beth,

We're happy to hear that you found Kyle helpful and enjoyed your conversations.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw Edinburgh- Kelvin…

Kelvin Dongo sold us a used car this week and we were very pleased by his helpfulness and useful information about the cars we were interested in.
Thank you Kelvin for your professional and friendly assistance. We would definitely come to see you when looking for another car.

September 2, 2025
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Jean,

We appreciate you taking the time to leave your feedback.

We're happy to hear that you were pleased with the helpful and informative assistance you received from Kelvin during your car purchase.

We look forward to assisting you again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased a car from Kyle

Excellent service from Kyle. I gave Kyle the make and model of car I wanted. He found it, arranged for me to test drive it then the car was purchased without any issues. Everything fully explained and signed effortlessly.
Great service from start to finish.

July 8, 2025
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello,

We appreciate you taking the time to leave us a 5-star review.

We're so glad to hear that you had a great experience and that you were happy with the service you receive from Kyle.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchase from Kyle

Great service start to finish, process so easy from Kyle. Would highly recommend.

September 1, 2025
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Amy,

We are happy you found the service great from beginning to end and the process easy from Kyle.

We appreciate your recommendation very much!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Experience

Great Experience at Evan's Halshaw Renault Edinburgh! Ross was fabulous, really appreciated the help!

September 1, 2025
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Frankie,

We appreciate you taking the time to leave us this great review.

We're happy to hear that you had a great experience and that Ross was helpful.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good experience

Kelvin helped make the process of buying a car easier, especially working out the finance.

August 31, 2025
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Stuart,

We're happy to hear that the car buying process was made easier, especially the financing.

Thank you for sharing your positive feedback about Kelvin.
Evans Halshaw Customer Services

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