Evans Halshaw - Renault Dacia Edinburgh Reviews 

Late review but better late than never! Dealt with Ross Wildgoose on a used Merc and I must admit, the sales and service was so efficient! Ross was great to deal with and he drove the new car all the way over to Glasgow and collected my used car. Amazing service. Would definitely recommend them.

Our salesman, Thomas Lyon’s appeared to make the buying process easy with no issues.The aftermath of the buying experience was not. After buying the car we discovered that he had lied and misled us when he stated that the car had a 5 year, from new, warranty and had 2 previous owners. False, it only had a 3 year warranty and had 3 previous owners. I would not have bought the car with only 9 months warranty on it.I fought the dealership to get the five year warranty, and, after involving Renault U.K. it has only been resolved today, 2 months after buying the car.During a long email trail, which included senior management, I was promised on multiple occasions that the warranty would be in place, and wasn’t. I will certainly not be using this dealership again.

Tom was great straight to the point and got everything sorted to the best of his ability same with the branch manager both 5 stars

Kyle and Ross very helpful, got sale done quick and easily

Ross and kyle very helpfull, sale quick and easy, would highly recommend

Kyle helped me in buying a car. He was very friendly and helpful and made the experience easy and stress free. Highly recommend

Ross Wildegoose was fantastic. Thank you 😊

Ross wildgoose, 1st class service in the purchase of my step mother’s car.
Excellent

Took time to explain everything made to feel at ease bought all my cars from sighthill over the years and this was the service thank Kyle

Kyle was great at showing me the different SUVs they had, I test drove a couple and picked one I like and stayed within budget. The sale process was fast and straightforward.

Great experience with Kyle. Would highly recommend

Bought a car from here last year, friday gone I got clamped on looking into this it seems the ownership of this had not been transferred to me resulting in no tax reminders.spoke to kyle who promptly transferred ownership helped me tax vehicle and arranged for 50% of the fine to be covered

Excellent service provided by very knowledgeable, friendly and professional Kyle Charles would highly recommend

Excellent Service, Great deal and very good explanation of offers would highly recommend Kyle Charles,

Very positive experience from beginning to end. Owen was extremely approachable, open and honest. Delighted with my new veh.

We went to have a look at a vehicle and Kyle Charles was brilliant with us and explained everything about the vehicle. After the test drive we decided to purchase which was a simple click and pay. I would recommend Evans Halshaw in Edinburgh as its our second purchase.

Excellent service from Thomas

I sold my car through Motorway on Thursday 23rd, with Evan’s Halshaw Edinburgh as the winning bidder. I received an email from garage confirming logistics would be in touch to arrange collection and that I’d hear back by the end of the week.

By Saturday, I’d heard nothing. I emailed James for an update—no reply. I followed up again on Monday and left a voicemail. Still no response, no acknowledgment.

By the following Wednesday, still no update. Then Motorway had to cancel the sale altogether, stating the buyer hadn’t contacted me. That’s exactly the issue—Evan’s Halshaw failed to follow through, and I was left in limbo.
No explanation, no apology, no effort to resolve.

I was relying on the car being collected before the end of the month, as my tax and insurance are due to expire. Now I’ll have to pay for another month and relist the car in the next auction.

This is not how you treat customers. If you didn’t intend to buy the car, why bid? Very poor experience. I would not recommend Evan’s Halshaw Edinburgh based on this.

Kyle was so professional, understood what I was looking for and made the process easy! Highly recommend