Evans Halshaw - Renault Middlesborough Reviews 

323
TrustScore 4 out of 5

3.9

Renault, Newport Road, TS1 5JP Middlesbrough, GB


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Rated 5 out of 5 stars

Excellent service from start to end, I was kept updated throughout the day by my advisor. My VHC video was very informative and would highly recommend. Will definitely be back for my next service an... See more

Company replied

Rated 5 out of 5 stars

DAN IS THE MAN, Top salesman and very knowledgeable in his field. He was very helpful and understanding from start to finnish solving all our issues and concerns. If going to Evans Halshaw Newpor... See more

Company replied

Rated 5 out of 5 stars

Great experience today picking up my fabulous brand new Renault Captur in Flame Red with a Diamond Black roof from Jack Marston at Renault Evans Halshaw Cannon Park, Middlesbrough. Buying a car should... See more

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Rated 5 out of 5 stars

During 2024 Evans Halshaw Middlesbrough Renault have proven themselves to be the best dealer I've had the pleasure to buy from. Nothing is too trouble regardless of which department you need assista... See more

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Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Renault, Newport Road, TS1 5JP, Middlesbrough, United Kingdom

  • 01642 757500

3.9

Great

TrustScore 4 out of 5

323 reviews

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3.9

All reviews

(323)

5,484 reviews in the last 12 months

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Rated 5 out of 5 stars

I never give 5*

I never give 5* but I felt I had to because I went in to pick up a wing mirror for my 7yr Renault car and met Thomas Brown who asked if he could help whilst I was looking at a Clio on the forecourt. He was not pushy but very informative he looked over my car and gave me a good price against the 1 year old one I had seen. I had never had finance before but he made it so easy and I left owning a beautiful car. He was a real gentleman in fact all his colleagues were very pleasant and very smartly dressed. He made sure I even got a credit for the wing mirror I had ordered for my old car. I bought my previous car from there and really glad I went back. Many thanks

October 12, 2023
Unprompted review
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hello Linda,

Thank you so much for your kind words!

We are so happy to hear that Thomas was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.
Thank you again for your positive review!

Evans Halshaw Customer Services

Rated 4 out of 5 stars

I want to be completely honest

Picking a Car:

During our visit we had a list of cars that we wanted to check out. Ryan greeted and approached us, we had Ryan doing a marathon running back and forth to get us the keys for our list of cars we wanted to sit in. Ryan was very polite throughout and seemed to genuine enough. We decided on a spacious Citroen Aircross at a highly competitive price point.

Test Drive and Car Delivery:

We scheduled a test drive and took the car out for a spin, but we wanted a different colour. Ryan and Tom arranged to collect the colour we wanted from another site that Renault had. This was at no extra cost either.

Financing Options:

The finance is not that competitive, but it's a straight forward process. There are options suitable for individual needs. We still want to change some things, you get 14days to refinance etc without penalty (legislation.)

Picking Up the Car:

Things got a little bumpy here and we spent a good portion of the day here, but overall the experience was good.

November 20, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hello Joshua,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very professional friendly service

Very professional friendly service. Thorough advice and fair price for part exchange. Helpful and nothing was too much trouble.

November 11, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Wendy,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

3rd purchase at Evans Halshaw

This is the second time I have purchased a new car via Jack and the third car in total over the years from Evan Halshaw. Excellent customer service from Jack, clearly explaining the process and answered any questions I had. Very professional throughout and overall a happy customer. Will be sure to use Evans Halshaw - Middlesbrough again, and recommend anyone thinking of a new or used car to visit them.

November 17, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Michael,

Thank you very much for taking the time to leave us this positive review!

Jack's aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Dacia Duster @ Evans Halshaw

From initial contact Tom was cheerful, helpful, knowledgeable but not pushy. I pretty much new what I wanted and this was confirmed with his responses to my questions. Great product at great price with great service.

November 16, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Dave,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Tom.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jack was very helpful and knowledgeable…

Jack was very helpful and knowledgeable
Great service from his team great experience

November 10, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Trevor,

Thank you very much for leaving a 5* review.

Jack will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jack from mobility dept was fantastic…

Jack from mobility dept was fantastic helped with everything with a smile on his face

October 23, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Garry,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very good!!!!!!

October 20, 2023
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Reply from Evans Halshaw - Renault Middlesborough

Hi Mihaela,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Great staff, kind, welcoming and great help. Jack has been a great help in getting me my car everything has ran smoothly no problems everything explained. Thanks a lot :D

October 18, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi,

Thank you for reviewing us!

Jack will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased my nineth Renault last…

Purchased my nineth Renault last week,decided to part ex my Clio for a near new mild hybrid Captur. The dealership did not have any offer but the salesman was extremely helpful and searched other branches and a suitable vehicle was acquired. The salesman explained all options on financing and extras to which I must say No pressure was on me to accept. The salesman kept me up to date with delivery time

October 12, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Mr Brown,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car had first service...

Car had first service easy booking form.for service and loan car no issues at all

September 16, 2023
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hello Anthony,

Thank you for choosing Evans Halshaw!

All the best!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy to book service

Easy to book service. Friendly staff took the call.
My car was picked up and dropped off, great service.
Car serviced and repaired to high standard, and good price.
Very happy with everything.

October 12, 2023
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hi,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

We were really impressed with the exceptional service from Jack …

We were really impressed with the service from Jack in purchasing our new Renault Captur fully hybrid car from the Renault branch in Middlesbrough Evans halshaw . Totally professional from start to finish, answered all the questions we had, and will be using him again in future purchasing in the future.
Thanks for exceptional service 👏

October 4, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Stephen & Jill,

Thank you so much for your kind words!

We are so happy to hear that Jack was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Customer Service

Jack provided excellent customer service, kept us informed through the whole process. A very enjoyable experience.

September 26, 2023
Unprompted review
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hi Sandra,

Thanks so much for the review!

Jack and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Would recommend without hesitation

Bough my first ever new car from here between Colleen and Jack the experience was faultless.
Car has just had its first service, also an easy experience and I would recommend this dealer.

September 20, 2023
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hi Tom,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Colleen and Jack.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service/MOT

Easily booked by phone, good availability, service on the day was fast and on time. Customer service staff were polite, friendly and very helpful ( Luke)

September 14, 2023
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hello Tracy,

Thank you for the positive review!

I will be sure to share it with Luke at the Renault dealership in Middlesbrough.

Take care!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

FANTASTIC

Fantastic experience. All staff very friendly and helpful. Nothing was a problem. Fully recommend going to Dacia Middlesbrough. Jack was really helpful and knowledgeable. Love my new car.!!!

September 15, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Julianne,

Thank you for reviewing us!

Jack will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Car picked up and returned on time. No problems at all.

September 5, 2023
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hi,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

A really great dealership

A really great dealership with happy, friendly and helpful staff. I dealt with Jack for my Motability car changeover and I couldn’t recommend a better person.
Highly recommend dealership

September 1, 2023
Unprompted review
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hi Ian,

Thank you for the great review and the feedback for Jack.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

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