Excellent service from start to end, I was kept updated throughout the day by my advisor. My VHC video was very informative and would highly recommend. Will definitely be back for my next service an... See more
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Excellent service from start to end, I was kept updated throughout the day by my advisor. My VHC video was very informative and would highly recommend. Will definitely be back for my next service an... See more
Company replied
DAN IS THE MAN, Top salesman and very knowledgeable in his field. He was very helpful and understanding from start to finnish solving all our issues and concerns. If going to Evans Halshaw Newpor... See more
Company replied
Great experience today picking up my fabulous brand new Renault Captur in Flame Red with a Diamond Black roof from Jack Marston at Renault Evans Halshaw Cannon Park, Middlesbrough. Buying a car should... See more
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During 2024 Evans Halshaw Middlesbrough Renault have proven themselves to be the best dealer I've had the pleasure to buy from. Nothing is too trouble regardless of which department you need assista... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Renault, Newport Road, TS1 5JP, Middlesbrough, United Kingdom
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I never give 5* but I felt I had to because I went in to pick up a wing mirror for my 7yr Renault car and met Thomas Brown who asked if he could help whilst I was looking at a Clio on the forecourt. He was not pushy but very informative he looked over my car and gave me a good price against the 1 year old one I had seen. I had never had finance before but he made it so easy and I left owning a beautiful car. He was a real gentleman in fact all his colleagues were very pleasant and very smartly dressed. He made sure I even got a credit for the wing mirror I had ordered for my old car. I bought my previous car from there and really glad I went back. Many thanks

Reply from Evans Halshaw - Renault Middlesborough
Picking a Car:
During our visit we had a list of cars that we wanted to check out. Ryan greeted and approached us, we had Ryan doing a marathon running back and forth to get us the keys for our list of cars we wanted to sit in. Ryan was very polite throughout and seemed to genuine enough. We decided on a spacious Citroen Aircross at a highly competitive price point.
Test Drive and Car Delivery:
We scheduled a test drive and took the car out for a spin, but we wanted a different colour. Ryan and Tom arranged to collect the colour we wanted from another site that Renault had. This was at no extra cost either.
Financing Options:
The finance is not that competitive, but it's a straight forward process. There are options suitable for individual needs. We still want to change some things, you get 14days to refinance etc without penalty (legislation.)
Picking Up the Car:
Things got a little bumpy here and we spent a good portion of the day here, but overall the experience was good.

Reply from Evans Halshaw - Renault Middlesborough
Very professional friendly service. Thorough advice and fair price for part exchange. Helpful and nothing was too much trouble.

Reply from Evans Halshaw - Renault Middlesborough
This is the second time I have purchased a new car via Jack and the third car in total over the years from Evan Halshaw. Excellent customer service from Jack, clearly explaining the process and answered any questions I had. Very professional throughout and overall a happy customer. Will be sure to use Evans Halshaw - Middlesbrough again, and recommend anyone thinking of a new or used car to visit them.

Reply from Evans Halshaw - Renault Middlesborough
From initial contact Tom was cheerful, helpful, knowledgeable but not pushy. I pretty much new what I wanted and this was confirmed with his responses to my questions. Great product at great price with great service.

Reply from Evans Halshaw - Renault Middlesborough
Jack was very helpful and knowledgeable
Great service from his team great experience

Reply from Evans Halshaw - Renault Middlesborough
Jack from mobility dept was fantastic helped with everything with a smile on his face

Reply from Evans Halshaw - Renault Middlesborough
Great staff, kind, welcoming and great help. Jack has been a great help in getting me my car everything has ran smoothly no problems everything explained. Thanks a lot :D

Reply from Evans Halshaw - Renault Middlesborough
Purchased my nineth Renault last week,decided to part ex my Clio for a near new mild hybrid Captur. The dealership did not have any offer but the salesman was extremely helpful and searched other branches and a suitable vehicle was acquired. The salesman explained all options on financing and extras to which I must say No pressure was on me to accept. The salesman kept me up to date with delivery time

Reply from Evans Halshaw - Renault Middlesborough
Car had first service easy booking form.for service and loan car no issues at all

Reply from Evans Halshaw - Renault Middlesborough
Easy to book service. Friendly staff took the call.
My car was picked up and dropped off, great service.
Car serviced and repaired to high standard, and good price.
Very happy with everything.

Reply from Evans Halshaw - Renault Middlesborough
We were really impressed with the service from Jack in purchasing our new Renault Captur fully hybrid car from the Renault branch in Middlesbrough Evans halshaw . Totally professional from start to finish, answered all the questions we had, and will be using him again in future purchasing in the future.
Thanks for exceptional service 👏

Reply from Evans Halshaw - Renault Middlesborough
Jack provided excellent customer service, kept us informed through the whole process. A very enjoyable experience.

Reply from Evans Halshaw - Renault Middlesborough
Bough my first ever new car from here between Colleen and Jack the experience was faultless.
Car has just had its first service, also an easy experience and I would recommend this dealer.

Reply from Evans Halshaw - Renault Middlesborough
Easily booked by phone, good availability, service on the day was fast and on time. Customer service staff were polite, friendly and very helpful ( Luke)

Reply from Evans Halshaw - Renault Middlesborough
Fantastic experience. All staff very friendly and helpful. Nothing was a problem. Fully recommend going to Dacia Middlesbrough. Jack was really helpful and knowledgeable. Love my new car.!!!

Reply from Evans Halshaw - Renault Middlesborough

Reply from Evans Halshaw - Renault Middlesborough
A really great dealership with happy, friendly and helpful staff. I dealt with Jack for my Motability car changeover and I couldn’t recommend a better person.
Highly recommend dealership

Reply from Evans Halshaw - Renault Middlesborough
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