Evans Halshaw - Renault Middlesborough Reviews 

323
TrustScore 4 out of 5

3.9

Renault, Newport Road, TS1 5JP Middlesbrough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from start to end, I was kept updated throughout the day by my advisor. My VHC video was very informative and would highly recommend. Will definitely be back for my next service an... See more

Company replied

Rated 5 out of 5 stars

DAN IS THE MAN, Top salesman and very knowledgeable in his field. He was very helpful and understanding from start to finnish solving all our issues and concerns. If going to Evans Halshaw Newpor... See more

Company replied

Rated 5 out of 5 stars

Great experience today picking up my fabulous brand new Renault Captur in Flame Red with a Diamond Black roof from Jack Marston at Renault Evans Halshaw Cannon Park, Middlesbrough. Buying a car should... See more

Company replied

Rated 5 out of 5 stars

During 2024 Evans Halshaw Middlesbrough Renault have proven themselves to be the best dealer I've had the pleasure to buy from. Nothing is too trouble regardless of which department you need assista... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Renault, Newport Road, TS1 5JP, Middlesbrough, United Kingdom

  • 01642 757500

3.9

Great

TrustScore 4 out of 5

323 reviews

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3.9

All reviews

(323)

5,484 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sales team

Great sales team, friendly and helpful. Special thanks to Colleen and Jack for helping me to find the perfect new car. Would highly recommend this dealership.

February 6, 2024
Unprompted review
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hi,

Thank you for reviewing us!

Colleen and Jack will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

great service over all.

great service over all.
friendly and helpful staff would highly recommend

February 2, 2024
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hi Victoria,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recent purchase

Recently purchased a car from here and can highly recommend. Tom went above and beyond and make the whole process seamless. Found something after purchase which Tom couldn’t have been more helpful with. There was no pressure to buy and also no pressure to buy extras. Extremely pleasant experience. Thanks Tom!

January 13, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Vikki,

Thank you very much for taking the time to leave this great feedback.

I am glad everything went smoothly for you.

I will pass these wonderful comments back to management team at the dealership for all to see.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

New Arkana

Just bought a new Arkana from this dealership and great customer service from James from the start. No pressure sales and great communication. Will definitely use again

January 31, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Daren,

Thank you very much for the 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience throughout

Great experience throughout! Thomas helped us with everything! Any questions or query’s we had got answered straight away! He went above and beyond to make sure my experience was the best it could be!

January 24, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hello Lauren,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought a mini from this garage

Bought a mini from this garage, Tom Brown was a great help, it was a pleasure dealing with him, everything went smoothly from start to finish

January 19, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Debbie,

Thank you for your positive review.

Tom and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Collen Gray

The sales rep Colleen Gray from initial meeting to handover of new car provided exceptional service. Everything was explained and all my questions answered. She was always available via phone or email to answer my numerous questions. Tbh it was a stress free experience. Thank you Colleen 😊

January 19, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Neil,

Thank you so much for taking the time to review your experience with us.

Colleen will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from Evans Halshaw…

Great service from Evans Halshaw Renault. Tom Brown was extremely helpful. He understood our needs and was very informative. Great customer service in a relaxed and professional environment. Thank you!

January 13, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi,

Thank you very much for taking the time to leave us this positive review!

Tom's aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good service

Very friendly staff and helpful my sales assistant is Colleen grey very helpful and friendly.

January 15, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Kevin,

Thank you very much for leaving a 5* review.

Coleen will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Trading in my car

Tom Brown and Tony were very friendly and helpful when I came to trade in my car for a Dacia Duster. I was able to test drive the vehicle and got a reasonable trade in for my car. The car was all ready for me on the following Monday. Very pleased with the car so far. Thanks very much.
Geoff Calder

January 8, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hello Geoffrey,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Tom.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

After been without a car for months I…

After been without a car for months I then went to Evans halshaw to get one, after buying one for it to then break was upsetting and stressful. We returned to evans halshaw and we were greeted with Tom who was absolutely amazing from start to finish made the whole process less stressful and more exciting, even entertaining my boys with toys which made us feel as ease why we got the final bits sorted, Tom made sure we had a car within two days, we got a total different and better car in the end after having it a few months thought it was only right Tom got the credit he deserved as the car has been driving like a dream and we will most definitely return to Evans halshaw again thanks to Tom.

November 9, 2023
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hello,

Thank you so much for reviewing your recent experience with Tom at Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

5* service from Tom Brown. Thank you!

Thank you so much to Tom, who made my experience buying a car as smooth as possible. Tom was amazing from start to finish, he was patient and gave me plenty of time to test drive the car, which made me feel really confident in my decision. He was kind and understanding, and there was absolutely no pressure to buy. It was such a relief after the stress of my previous car being written off and dealing with insurance troubles. Tom really went above and beyond to make sure the whole experience was fun and enjoyable. I can't recommend Evans Halshaw- Renault enough! If you're looking to buy a car, definitely check out this dealership. Thank you again!!

January 5, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Samantha,

Thank you so much for your kind words!

We are so happy to hear that Tom was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

No petrol in loan car

No petrol in loan car, straight to petrol station.

December 28, 2023
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Reply from Evans Halshaw - Renault Middlesborough

Hi Stephen,

As per company policy, we don't provide petrol on the courtesy cars. Customer are required to fill up what is needed for the duration they have the vehicle.

We will ensure your feedback is passed over to the relevant team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

EXCELLENT SERVICE & FRIENDLY STAFF

Fantastic attention to detail from Jack & James. An excellent service from start to finish. Always smiling and found them both to be very professional, polite and knowledgeable.

December 20, 2023
Unprompted review
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hi Susan,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Jack and James.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly and efficient staff

Friendly and efficient staff. Excellent customer service. Process for purchasing my car was easy. Test drive time was fabulous and allowed me to get to know the car before I made up my mind. Would highly recommend. Big thanks to Jack and Colleen for getting me sorted.

December 19, 2023
Unprompted review
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hello Sara,

Thank you for the great review and the feedback for both Jack and Colleen.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

New car

Friendly staff, very knowledgeable , went through all the gadgets in the car before collection so we knew how everything worked and where everything was

December 7, 2023
Unprompted review
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hello Sam,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service, very friendly knowledgeable staff

November 27, 2023
Unprompted review
Evans Halshaw - Renault Middlesborough logo

Reply from Evans Halshaw - Renault Middlesborough

Hi Andrew,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

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