After buying my last few cars from Stoneacre and having not so good a service with the last car I thought I would try evanhalshaw Sunderland dacia but becoming to wonder if I have made right choice. O... See more
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See what reviewers are saying
Took my car in as there was a loud noise coming from the blower motor. Special mention to Kerry at the Sunderland Renault branch who got it fixed under the warranty
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Easy to make appointment for work to be carried out on my car, friendly, helpful staff. Work carried out to a high standard Car returned washed and valeted Great service from Evans Halshaw, Sunderl... See more
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Went to Evans Halshaw Renault in Sunderland after a difficult time with another dealer & with a baby arriving in the next few days. Sheldon sorted us out with a good car, quickly, without fuss. He... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Renault, Wessington Way, SR5 3NU, Sunderland, United Kingdom
- 0191 516 5300
4.3
Excellent
410 reviews
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Good customer service
Good customer service, friendly and helpful staff. Did the service and mot quickly when requested. In the past with older cars I have used a smaller garage for service and mot. Present car was still under warranty so used dealer. Very expensive so would not use in the future due to cost.
April 17, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello Susan,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Recall and work completed regarding the…fuel pump software update
Recall and work completed regarding the letter we received.
Additional query was checked and although the technician did not find the potential issue, we were informed that the EV software update should address this. If not, it was offered that we should arrange an appointment to enable a joint drive with a technician to support identification.
Overall, the staff were friendly, helpful and solution focused. 😀
April 16, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Renault Sunderland
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Just bought a Clio
Just bought a Clio. Thanks to Steve for making this the best car buying experience I’ve had for years. Very professional and easy to talk to.
April 13, 2026
Unprompted review
Reply from Evans Halshaw - Renault Sunderland
Hi Ray,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Steve at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Friendly welcome and quick turnaround…
Friendly welcome and quick turnaround on both visits
April 13, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Renault Sunderland
Hello Lee,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Renault Sunderland
Hello Christine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Nice friendly staff service and MOT…
Nice friendly staff service and MOT covered in good time plus nice clean car after work done
April 9, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Renault Sunderland Customer Services
Reply from Evans Halshaw - Renault Sunderland
Hello Jerzy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Renault Sunderland Customer Services
Polite and friendly staff
Polite and friendly staff, all work completed in a timely fashion
March 27, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Renault Sunderland Customer Services
Good courteous receptionisHappy Customer
Good courteous receptionist. All queries answered clearly. Happy customer
April 7, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello Brian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Renault Sunderland Customer Services
Kerry on service reception very…
Kerry on service reception very pleasant and helpful. Got my car back at the required time and it was lovely and clean.
April 7, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello Carol,
Kerry will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Car serviced within the two hour…
Car serviced within the two hour booking time. Staff helpful and polite.
April 7, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello Thompson,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Renault Sunderland
Hello Brenda,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Polite good honest with time frames
March 26, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Renault Sunderland Customer Services
Everything perfect
Everything perfect, quick, efficient competitively priced and courteous.
March 27, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Renault Sunderland Customer Services
Reply from Evans Halshaw - Renault Sunderland
Hello Arthur,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Renault Sunderland Customer Services
The price for the service booked online…564
The price for the service booked online was lower than the price quoted at the desk. The service assistant initially refused to honour the online booking price. However, after I provided proof of the price in the text message, the amount charged was eventually reduced to the price originally agreed during the telephone booking.
March 25, 2026
Reply from Evans Halshaw - Renault Sunderland
Hi,
Thanks for sharing your feedback on your experience with Evans Halshaw Renault Sunderland. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Renault Sunderland Customer Services
First Class Service
First Class Service. Booking made easy. Everyone at Evans Halshaw is very professional & friendly.Highly recommend
March 26, 2026
Reply from Evans Halshaw - Renault Sunderland
Hello Robert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Renault Sunderland Customer Services
Reply from Evans Halshaw - Renault Sunderland
Hello Christopher,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
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