Buying a used Audi from Evans Halshaw was great - Sunjay Singh made the experience very easy. He was helpful, honest, and no hard sell. The car was in great condition and the process was straightforwa... See more
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A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... See more
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The service team pulled out all the stops on getting my car done as quickly as possible knowing I had a long drive ahead. Diolch / Thank you :)
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PLEASE HELP Car in on Monday 10th for diagnosis and repair still won’t be ready until Monday or Tuesday 17th or 18th hopefully???. Parts arrived but no priority given to repair. Customer left witho... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, United Kingdom
- 029 2038 7221
4.6
Excellent
540 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Evans Halshaw - Vauxhall Cardiff
Hello Mr Guy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Understanding sorted a problem first…
Understanding sorted a problem first time carshop couldn't fix after trying 3 times under warranty
November 4, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Mr Spear,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Didn’t sort car out
October 30, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Anna,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Excellent service
Excellent service friendly and polite staff from start to finish We were kept informed of parts needed before worked carried out and mot completed would highly recommend this company.
October 23, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Pauline,
Thank you for your kind words.
We are delighted to hear you were happy with the service you received.
We appreciate your feedback and are glad you would recommend us.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Linda,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
vauxhall corsa
Kept in touch at every step with updates, options and pricing. 5star service. Thank you Martin.
October 10, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Mark,
We're thrilled to hear you had such a positive experience.
We appreciate your kind words about Martin's service.
Evans Halshaw Customer Services
I am very happy with the service from…
I am very happy with the service from the dealership and would recommend it
October 8, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi John,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Polite, well presented and helpful
I've been using Evans Halshaw gor a couple of years now for servicing, excellent service, very helpful, hardly any waiting around, can't fault them
October 2, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Jeanette,
Thank you for your kind words.
We are delighted to hear that you have had such positive experiences with our service.
We appreciate your loyalty and feedback.
Evans Halshaw Customer Services
Manufacturer 7year service a…
Along with Manufacturer 7year service a complete car wash and vaccum was promised but never done.
October 4, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Sandeep,
I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought your vehicle in to our Cardiff dealeship.
I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.
Thank you,
Evans Halshaw Customer Services
The dealership mislaid my service book
The dealership mislaid my service book. I informed the dealership the service book hadn’t been returned to me and was told they’d check with the driver who had collected the car, and whom I’d handed over the service book, but two days later I’m still waiting for them to get back to me.
September 27, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Stephen,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Mark,
Thanks for the 5 star review.
We appreciate your kind words.
Evans Halshaw Customer Services
Because they finished my car on time…
Because they finished my car on time and they are very nice in dealing with the customer
September 18, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Sausan,
We are pleased to hear that you were happy with the service you received.
We strive to provide excellent customer service and are glad that you found our team to be helpful.
Evans Halshaw Customer Services
Very polite and helpful
September 13, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Rachel,
Thank you for your kind words.
We're glad you had a positive experience.
Evans Halshaw Customer Services
Chris Jenkins was great .ideal…
Chris Jenkins was great .ideal gentleman knows what he's doing .no messing about .more than helpful nothing is too much trouble the guy is a gem to the company. Looking forward to the new mokka ..
August 31, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Jason,
We're thrilled to hear about your positive experience with Chris.
It's wonderful to know that he went above and beyond to make your experience enjoyable.
We appreciate your kind words and look forward to welcoming you to the Mokka family soon.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Darren,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Vauxhall serviced car very quickly and…
Vauxhall serviced car very quickly and left it clean
September 2, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Louise,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Brian,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Had a great experience with Dan at…
Had a great experience with Dan at Evans Halshaw cardiff
August 21, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Bethan,
Thank you for your positive review.
Dan and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
broke my bluetooth after a service
broke my bluetooth after a service, didnt even tell me. then couldnt get through on the phone to complain,
July 25, 2024
Reply from Evans Halshaw - Vauxhall Cardiff
Hi,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@pendragon.uk.com
Kind Regards,
Evans Halshaw Customer Services
Great Service
Visited evans halshaw sloper road a few times over the last few weeks as i have just got a car from their dealership, the service has been great from all the guys there particularly James, Levi & Dean. When dealing with James he was super helpful and knowledgable. Thanks all!
July 19, 2024
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Abbie,
Thank you for taking the time to leave this positive review.
We are delighted to hear that you had a great experience with our team, particularly James, Levi, and Dean.
We appreciate your kind words and will share your feedback with them.
Evans Halshaw Customer Services
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