Evans Halshaw - Vauxhall Cardiff Reviews 

540
TrustScore 4.5 out of 5

4.6

Nash House, Sloper Road, CF11 8SE Cardiff, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Buying a used Audi from Evans Halshaw was great - Sunjay Singh made the experience very easy. He was helpful, honest, and no hard sell. The car was in great condition and the process was straightforwa... See more

Company replied

Rated 4 out of 5 stars

A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... See more

Company replied

Rated 5 out of 5 stars

The service team pulled out all the stops on getting my car done as quickly as possible knowing I had a long drive ahead. Diolch / Thank you :)

Company replied

Rated 1 out of 5 stars

PLEASE HELP Car in on Monday 10th for diagnosis and repair still won’t be ready until Monday or Tuesday 17th or 18th hopefully???. Parts arrived but no priority given to repair. Customer left witho... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, United Kingdom

  • 029 2038 7221

4.6

Excellent

TrustScore 4.5 out of 5

540 reviews

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4.6

All reviews

(540)

5,338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MOT &Service

Collection & Delivery as scheduled customer service was excellent car cleaned inside and out before return

January 20, 2025
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Gareth,

We are pleased to hear that you were happy with the service you received.

We appreciate you taking the time to share your experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased car off Katie who was very…

Purchased car off Katie who was very professional and great to do business with and has excellent customer service nothing to much bother

January 12, 2025
Unprompted review
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Ian,

Thank you for your kind words about Katie.

We are pleased to hear that you had a positive experience and appreciate you taking the time to share your feedback.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Yesterday I saw a Citroen C3 2022 reg…

Yesterday I saw a Citroen C3 2022 reg for sale it was priced at £410 above the average price
I phoned to say I have seen 2 other cars exactly the same spec reg milage etc 1 was priced £650 cheaper and the other car was priced £750 cheaper? I contacted the head office after I spoke to the manager of the above garage! To ask could the price be dropped for a cash price especially as it was £410 above the average price? Answer definitely not! So ripping customers off with way over the market prices of their cars
Sian

January 16, 2025
Unprompted review
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Sian,

In regard to the pricing of vehicles, we have a dedicated team who research our vehicles on a daily basis to ensure we are the lowest in the area, therefore there would not be any room for negotiation.

I will however ensure that all this feedback is passed over to the relevant leadership team, so they can take this on board.

Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Christine,

We're thrilled to hear you found our staff helpful and that we could provide you with peace of mind.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Already stated in previous section

January 7, 2025
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hello Carole,

Thank you so much for the 5* review.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly and Efficient Service

Friendly service, efficient and effective. Clear information, phone call on completion.

July 1, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Thomas,

Thank you for your wonderful 5-star review!

We're thrilled to hear you found our service friendly, efficient, and effective. We value your feedback and hope to see you again soon.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Quick and friendly service drop off and…

Quick and friendly service drop off and collection

December 19, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Stuart,

Thank you for your kind words.

We're delighted to hear you had a positive experience with our service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

2024 service

Extremely quick and very helpful service.

December 17, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi,

Thank you for your kind words.

We are delighted to hear that you found our service helpful and efficient.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Professional yet friendly

Professional yet friendly. Informed of progress. Excellent service.

December 17, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Michael,

Thank you for your kind words.

We're glad to hear you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

1st class customer service

Katie saw me through my car purchase. Unbelievably knowledgeable and helpful. 1st class customer service.

December 15, 2024
Unprompted review
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Brendon,

We appreciate you taking the time to share your feedback.

We're so glad you found Katie helpful and knowledgeable.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy to book in for the service on…

Easy to book in for the service on line…Everything was so smooth & professional

December 10, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi David,

Thank you for your kind words and 5-star rating!

We are so glad to hear that you had a positive experience.

We appreciate your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

fast customer service

customer service for mot was great

December 9, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Michael,

Thank you for your kind words!

We're happy to hear you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Rory,

Thank you for your kind words and five-star rating!

We appreciate your continued support.
Evans Halshaw Customer Services

Rated 2 out of 5 stars

Poor service ignorant couldn’t wait to…

Poor service ignorant couldn’t wait to leave £215 shocking for the service i was given

November 29, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Patricia,

We are sorry to hear about your experience.

We value all customer feedback and will use it to improve our service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The guys on the service team are…

The guys on the service team are incredibly helpful. They sorted my car out and despite some parts complications kept me informed every step of the way. I must mention Rhys, Jordan and Rhys Jones, who all went above and beyond.

November 15, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Jonathan,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience and that you are happy with the service you received.

We appreciate your feedback and are glad that you found our team to be helpful.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Won't go to any other car dealer

Won't go to any other car dealer

November 22, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Katherine,

We appreciate your feedback and are glad to hear you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

great service

great service , staff so helpful especially both Rhys's (service)

November 14, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Mr Smith,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The fact that they we able to give me…

The fact that they we able to give me an appointment quickly and suited me unlike the nearest Vauxhall to me said they couldn’t do a recall appointment for four months

November 6, 2024
Evans Halshaw - Vauxhall Cardiff logo

Reply from Evans Halshaw - Vauxhall Cardiff

Hi Mrs Griffiths,

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

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