Buying a used Audi from Evans Halshaw was great - Sunjay Singh made the experience very easy. He was helpful, honest, and no hard sell. The car was in great condition and the process was straightforwa... See more
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A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... See more
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The service team pulled out all the stops on getting my car done as quickly as possible knowing I had a long drive ahead. Diolch / Thank you :)
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PLEASE HELP Car in on Monday 10th for diagnosis and repair still won’t be ready until Monday or Tuesday 17th or 18th hopefully???. Parts arrived but no priority given to repair. Customer left witho... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, United Kingdom
- 029 2038 7221
4.6
Excellent
540 reviews
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Clear telephone booking.
From booking the service with someone who spoke in a good clear manner. To the nice kind gent who picked up and dropped off my car. Didn't really recognise my car when it came back from service sparkling as it had been in an airport carpark for two weeks prior near a tree and covered in birdy do doos.
Grand job all around.
August 18, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Brian,
We're happy to hear that you had a positive experience, from booking to vehicle return.
It's great to know the service made such a difference to your car's appearance.
Thank you for your kind words!
Evans Halshaw Customer Services
Katie Webb is BRILLIANT
Katie Webb, Sales Executive, is brilliant.
She made buying my car a smooth and trouble-free process. From taking in my part-ex (and giving a fair price) through to making sure the used car I brought was ready to collect when we agreed. If you are looking to buy a used car from Evans Halshaw, ask for Katie.
August 8, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Mark,
We're happy to hear that your car-buying experience was smooth and trouble-free.
It's great to know that Katie ensured your part-exchange and collection were handled efficiently.
We appreciate your positive feedback.
Evans Halshaw Customer Services
Brilliant as always
Always a pleasure going to speak with the staff! They treat you with respect and kindness. They can always answer all you’re questions with confidence love it!
July 28, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Chris,
We appreciate your kind words and 5-star rating!
We're so glad to hear that you enjoy speaking with our staff and that they can confidently answer your questions.
Evans Halshaw Customer Services
Great staff and prices
May 8, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Smashed my tail light cost me 10 years…
Smashed my tail light cost me 10 years no claims bonus, dont return my calls, cars are absolutely crap dont ever buy, lease, or borrow an electric car super expensive to run and charge, breakdown with faults and expensive repairs. goes in for repair and they return it to me with a smashed light and dent. had proof through photos it went into Vauxhall Sloper rd Cardiff absolutely fine. i will never ever deal with these again. all the staff do is gossip like a load of old women and ignore their customers.
July 30, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Nicola,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Poor customer service
Poor customer service. Given the car had a do not drive notice, they tried to push off a Citroen badged airbag over the factory fitted DS one which was being replaced, the service agent’s attitude was well below par. I needed to push back and be assertive to get the right outcome, which was actually achievable from the start as they had DS logo airbags in stock. Absolute shambles.
July 25, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Warren,
We appreciate your feedback and regret that our service and the proposed airbag replacement did not meet your expectations.
We're addressing this internally to ensure a better experience in the future.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Debbie,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Brandon.
We hope to be of service to you again!
Evans Halshaw Customer Services
Polite and efficient service
Polite and efficient service, gave me a lift home while they worked on my car.
July 23, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi John,
We appreciate you taking the time to leave us a review.
We're so glad you found our service efficient and polite and appreciated the lift home.
Evans Halshaw Customer Services
Always friendly polite guys wouldnt…
Always friendly polite guys wouldnt go anywhere else.
July 21, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Amanda,
We appreciate your kind words!
We're happy to hear that you find our team friendly and polite.
Thank you for your continued loyalty.
Evans Halshaw Customer Services
Great service at a difficult time.
Although I had some initial issues with contact, they explained the issue, booked me in as quickly as possible,kept in touch and completed the work as promised.
July 15, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Sharon,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at Vauxhall Cardiff.
Have a nice day!
Evans Halshaw Customer Services
Katie was extremely helpful and very…
Katie was extremely helpful and very friendly made the whole process or trading in my car and getting a second hand car
July 15, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Rob.
We work hard to provide a positive experience for our customers, we’re happy to hear Katie met your expectations.
Take care,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Damon,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
Very friendly
Very friendly, not pushy, very helpful in all areas to help with which car to buy and what suits us. Thank you Katie Webb.
July 11, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Mrs Morgan,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
Great service
June 30, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Jean,
Thank you for the five stars.
Evans Halshaw Customer Services
Waste of money
Waste of money. Not even cleaned the outer body. Your service desk guys says am not selected the right options. But your website don't says anything.
June 27, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi,
We appreciate your feedback and regret that the service did not meet your expectations.
We will review our website information to avoid confusion.
Evans Halshaw Customer Services
Katie Webb
Katie Webb was brilliant- she made trading in and buying my car stress free, I'm a very happy customer; thank you Katie
July 1, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Sue,
We're happy to hear that your experience was stress-free.
It's great to know that you're a happy customer, and we appreciate your positive feedback about Katie,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Michael,
We appreciate your kind words; we're glad you found our service and staff helpful, and we always aim to provide a positive experience.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Robin,
We appreciate your kind words and are so glad you had a positive experience with our team's service.
Evans Halshaw Customer Services
Nothing too much trouble.
June 11, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi,
We are so happy to hear that we were able to provide you with such great service.
Evans Halshaw Customer Services
Evans Halshaw Citroen Vauxhall
Evans Halshaw Citroen Vauxhall is a dealership whom I trust. I have been a customer of Evans Halshaw for years. I appreciate the help and advice given and the Car Plan I have subscribed to giving me piece of mind knowing my service costs are covered.
June 12, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Craig,
We appreciate your continued trust in our dealership.
We're happy to hear that you value the advice we provide and that the Car Plan gives you reassurance.
Thank you for your feedback.
Evans Halshaw Customer Services
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