Buying a used Audi from Evans Halshaw was great - Sunjay Singh made the experience very easy. He was helpful, honest, and no hard sell. The car was in great condition and the process was straightforwa... See more
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A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... See more
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The service team pulled out all the stops on getting my car done as quickly as possible knowing I had a long drive ahead. Diolch / Thank you :)
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PLEASE HELP Car in on Monday 10th for diagnosis and repair still won’t be ready until Monday or Tuesday 17th or 18th hopefully???. Parts arrived but no priority given to repair. Customer left witho... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, United Kingdom
- 029 2038 7221
4.6
Excellent
540 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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First service on our DS7
First service on our DS7. No issues. Professional courteous service.
June 10, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Mr Varney,
We're happy to hear that your first service went well!
Thank you for your kind words regarding our professional and courteous service.
Evans Halshaw Customer Services
Very professional friendly service.
June 10, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Stephen,
We appreciate your kind words regarding our professional and friendly service; we are happy you had a positive experience.
Evans Halshaw Customer Services
Great experience sorting out and…
Great experience sorting out and collecting my sons mobility car.
Chris Jenkins is a tope bloke. Very approachable and pleasant.
Highly recommend.
Thanks again Chris.
May 15, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Malcolm,
We're happy to hear that sorting out your son's mobility car was a great experience.
We appreciate your kind words about Chris.
Thanks again for your recommendation!
Evans Halshaw Customer Services
I have just purchased a car from Katie
I have just purchased a car from Katie, the service I received from start to finish was fantastic. Katie looked after everything she was so knowledgeable and kind. Talked me through everything, even cleaned the windows as well. In my mind Katie is an asset to Evans Halshaw. Thanks
June 8, 2025
Unprompted review
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Martin,
We're happy to hear that you had a fantastic experience purchasing a car.
We appreciate your recognition of the exceptional service provided from Katie.
It's great to know that you found the assistance knowledgeable and kind.
We value your feedback!
Evans Halshaw Customer Services
Wasn’t expecting to return so soon with…
Wasn’t expecting to return so soon with my car,but was seen to quickly, hopefully I won’t see you again so soon![ please don’t take this the wrong way 😁)
May 25, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Paul,
We appreciate you taking the time to leave us a review.
We're glad we could assist you quickly and hope that your next visit is not needed for a long time!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Adewumi,
Thank you so much for your review.
We are delighted you feel this way about your experience, and it was a sincere pleasure for us to look after you.
Take care,
Customer Services
Great service from service department.
May 28, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Mr Gardiner,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Look after the customer
May 27, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Steve,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Evans Halshaw Customer Services
The helpful attitude of the staff …
The helpful attitude of the staff member I dealt with was amazing. The waiting area with hot and cold drinks made waiting pleasant
May 23, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hello Mrs Davies,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Evans Halshaw Customer Services
Good service
Good service . Kept informed at all times . Did what was planned quickly . Also washed the car before returning to me .
May 22, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Meryl,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Nicholas,
We appreciate your kind words and are glad you had a positive experience.
Evans Halshaw Customer Services
Excellent communication
Excellent communication in keeping me informed about vehicle repairs required and expected timeframes. Thorough examination of vehicle.
May 20, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Tara,
We're happy to hear that our communication and thorough service met your expectations.
Thank you for your positive feedback!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Nigel,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Patrick,
We're happy to hear about your quick and helpful experience.
Evans Halshaw Customer Services
The staff member Rhys who made sure I…
The staff member Rhys who made sure I was kept informed every step of the way. He was very reassuring and has a very customer focused approach. Thank you Rhys.
May 15, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Mrs Edwards,
We are delighted to hear you had a positive experience with Rhys.
We appreciate your kind words and will share your feedback with them.
Evans Halshaw Customer Services
Quick job done professionally
May 16, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Cj,
We appreciate your kind words and are glad to hear you were satisfied with the service.
Evans Halshaw Customer Services
Poor service
They book you in for an appointment at 2pm and then when you get there, it’s “when the technicians have time” to do the job. Waited an hour and a half.
May 12, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi,
We understand your frustration with the wait time.
We strive to provide timely service and apologise for the inconvenience you experienced.
We will use your feedback to improve our scheduling process and ensure our customers receive the service they expect.
Evans Halshaw Customer Services
Friendly member of staff (martyn) we…
Friendly member of staff (martyn) we were kept up to date about the progress of our car. Absolutely fantastic customer service
May 12, 2025
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Paul,
We are delighted to hear that you had a positive experience and that Martyn was friendly and kept you informed about the progress of your car.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Steven,
We appreciate your kind words and are glad you felt well-informed throughout your experience.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Vauxhall Cardiff
Hi Beverley,
We are thrilled to hear that you were impressed with the professionalism of our staff.
Evans Halshaw Customer Services
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