We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... See more
Company replied
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We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... See more
Company replied
Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice. Helpful, friendly, supportive. 5* for the ho... See more
Company replied
Easy online booking, smooth check‑in, and really friendly staff. They listened and worked hard to get my service and MOT done within the time I needed. Much appreciated and highly recommended.
Company replied
Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or les... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Saint James Square, Felling, NE8 3RG, Gateshead, United Kingdom
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We recently purchased a car with the help of David Williams, he was so kind and patient. We didn't feel under any pressure and he explained everything and answered all my questions thoroughly. We're so happy with the service and purchase. David is a credit to this company. Thanks so much.

Reply from Evans Halshaw - Vauxhall Gateshead
Thank you Alex
Great communication. Great service. Looking forward to driving.

Reply from Evans Halshaw - Vauxhall Gateshead

Reply from Evans Halshaw - Vauxhall Gateshead
We had the privilege of being sold a car by, the lovely Dave Williams. He couldn’t have been more amazing he was patient and explained everything so simply for us. We had issues with the payment he sat with us and fully reassured us. We couldn’t be more pleased with his service.

Reply from Evans Halshaw - Vauxhall Gateshead
Exceptional service. First time I’ve used but will definitely be back. Friendly, super knowledgeable staff who explained everything. Went above and beyond my expectations. Thank you.

Reply from Evans Halshaw - Vauxhall Gateshead
Great service and staff excellent only let down was £20 for a courtesy car I've never had to pay this before when using a main dealer

Reply from Evans Halshaw - Vauxhall Gateshead
Ive used Evanshalshaw for a number of years now,im very pleased with the work done on my car ,staff always friendly and go out of their way to help,Service and mot done in the exact time they said very proffedional and good workman ship always.

Reply from Evans Halshaw - Vauxhall Gateshead
Excellent service, very happy with the car thanks to Alex and Jackson

Reply from Evans Halshaw - Vauxhall Gateshead
Car went in for service and NOT . Service went well . The staff were very helpful and polite

Reply from Evans Halshaw - Vauxhall Gateshead
Smooth transaction, loved the new car. Thank you Alex

Reply from Evans Halshaw - Vauxhall Gateshead
Having had many years of excellent service from Vauxhall Gateshead, they would collect my car service and valet it and return it. Which in January for an 81 year old was exceptional service, This year 2026 I was told they would no longer do this ? and I would have to take the car myself! So I will no longer use them and will find a nearer garage to do the work

Reply from Evans Halshaw - Vauxhall Gateshead
Great customer service from start to finish 5star⭐️✨⭐️

Reply from Evans Halshaw - Vauxhall Gateshead
First time buying a car and Alex was so helpful and made us feel so welcome and help me find a car suitable for me thank you for helping me find a car for me

Reply from Evans Halshaw - Vauxhall Gateshead
Iain was a fantastic help for us. Nothing was too much trouble and we had our car sold and a new one sorted within days. Brilliant service.

Reply from Evans Halshaw - Vauxhall Gateshead
Great communication from them, especially Harvey who kept in touch when I needed urgent work done and kept me updated.

Reply from Evans Halshaw - Vauxhall Gateshead
As usual first class service from staff in service dept. Every thing explained to me. Booking in system does slow process sorry for staff. Everything completed as expected including recall all on expected collection time. Thanks to Alan

Reply from Evans Halshaw - Vauxhall Gateshead
Excellent help from Dave Wiliams
Made it a good experience
From stat to finish

Reply from Evans Halshaw - Vauxhall Gateshead
From a fone call to book my car in for a service to be told I had not paid enough into my service plan to to then be told they would do my car service for free now that's what I call customer service thankyou Evans halshaw one very happy customer

Reply from Evans Halshaw - Vauxhall Gateshead

Reply from Evans Halshaw - Vauxhall Gateshead
Brilliant service. Couldn't fault service. Friendly and really helpful.

Reply from Evans Halshaw - Vauxhall Gateshead
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