Evans Halshaw - Vauxhall Gateshead Reviews 

757
TrustScore 4.5 out of 5

4.7

Saint James Square, Felling, NE8 3RG Gateshead, GB


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Rated 5 out of 5 stars

We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... See more

Company replied

Rated 5 out of 5 stars

Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice. Helpful, friendly, supportive. 5* for the ho... See more

Company replied

Rated 5 out of 5 stars

Easy online booking, smooth check‑in, and really friendly staff. They listened and worked hard to get my service and MOT done within the time I needed. Much appreciated and highly recommended.

Company replied

Rated 1 out of 5 stars

Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or les... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Saint James Square, Felling, NE8 3RG, Gateshead, United Kingdom

  • 0191 477 8595

4.7

Excellent

TrustScore 4.5 out of 5

757 reviews

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4.7

All reviews

(757)

5,635 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

David W.

David was an absolute pleasure to deal with when I was looking for my next car. The whole process from test-driving to collection took less than 24hrs and made the process easy to understand.

January 14, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Jude,
Thanks for sharing your recent experience!
It sounds like David has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Dave Williams was a fantastic salesman

Dave Williams was a fantastic salesman! Fantastic energy, incredibly informative and an overall joy to have when making an important decision. 10/10 would recommend to anyone!

January 14, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hi Eve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Dave at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Dave has been wonderful

Dave has been wonderful. Knew what he was doing, very knowledgeable and a lovely bloke. Would recommend

January 14, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hi Megan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Dave at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Efficient service and polite staff

Efficient service and polite staff, who kept me well informed. Got service and MOT.

January 10, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Avoid

Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or less straight away, I started experiencing issues, warning lights coming up, car not starting, car not locking! Constantly in the workshop to not be told what they have completed work wise. In the end I agreed a rejection and handed the car back in December 25. They advised they were returning it back to Vauxhall as they claim the issues are “too far gone to fix”, to then see 2 days later, it’s back on the website for Sale! Money grabbers, salesman who have no communication, palming issues onto other people! Avoid at all costs!

December 29, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hi Owen,

Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Gateshead. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com? They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Definitely recommend!!

Dave was fantastic. He and his colleagues made the whole process from start to finish easy and enjoyable.
Really happy with everything from customer service to my beautiful new car.

January 10, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent service from all the staff…

Excellent service from all the staff especially Dave and Adam.
They were very helpful and professional. They were available whenever I needed advice and help. Nothing was too much bother. I would highly recommend them to any new customers and will be using them for all my services etc.

January 9, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hello Maria,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

So impressed with the personal touch.

So impressed with the personal touch.
My daughter is at Newcastle University and had a service at E.Halshaw Gateshead.I phoned to clarify the service and they were so helpful and put my mind at ease.Fully recommend and will 100% use them again.

January 8, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hello Robert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Great salesman very good at his job…

Great salesman very good at his job great person Dave Williams

January 9, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hi Terrt,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Dave at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Recently purchased my new Vauxhall…

Recently purchased my new Vauxhall Corsa with Lauren from the new sales team. 10/10 experience, very quick handover and knowledgable. Would highly recommend!

December 23, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hi Harvey,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Corsa with Laure at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Brilliant experience!

Bought a Ford Tourneo Connect from Evans Halshaw Gateshead and the whole process was smooth and straightforward.
Dave Williams was excellent throughout — friendly, efficient, great sense of humour, and never any pressure selling. He kept us updated, answered every question, gave us advice and organised a relaxed handover.
Overall, a great experience and a credit to the dealership.
Thanks again to Dave for making it all so simple and straightforward.

January 6, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hi Peter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Dave at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Loved the car really happy with the…

Loved the car really happy with the service from Alex on sales

January 7, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alex at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Little repair needed done,fast…

Little repair needed done,fast efficient and very helpful

December 30, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hello Christopher,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great job from Lewis who dealt with my…

Great job from Lewis who dealt with my cars service. Lovely lad and very professional

December 18, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hello Chloe,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

Very friendly staff

Very friendly staff, fast service & lovely waiting area with free drinks.
They did use to pick up & return my mobility car which was very helpful to me. I'm not sure why that has stopped but still very happy with the service.

December 4, 2025
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Brenda,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Alex and Iain went above and beyond…

Alex and Iain went above and beyond helping me today. I arrived not entirely sure what I was wanting and they helped every step of the way! Would fully recommend going here!

November 28, 2025
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Leah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Always 5 star service from the team at…

Always 5 star service from the team at Gateshead Vauxhall always my preferred place to to go and get my car serviced and mot’d and a great cup of coffee. Keep up the good work as customers are getting hard to please nowadays 😃

November 18, 2025
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Top customer service from Harvey and…

Top customer service from Harvey and team when getting my car serviced for the first time. Thanks.

November 19, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Gateshead

Hello Jonathan,
Harvey will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

They were prompt and very helpful in…

They were prompt and very helpful in appropriate explanations of certain servicing findings. Complementary car wash and vacuum, overall happy with services

November 12, 2025
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello, Stephen,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

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