We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... See more
Company replied
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We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... See more
Company replied
Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice. Helpful, friendly, supportive. 5* for the ho... See more
Company replied
Easy online booking, smooth check‑in, and really friendly staff. They listened and worked hard to get my service and MOT done within the time I needed. Much appreciated and highly recommended.
Company replied
Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or les... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Saint James Square, Felling, NE8 3RG, Gateshead, United Kingdom
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David was an absolute pleasure to deal with when I was looking for my next car. The whole process from test-driving to collection took less than 24hrs and made the process easy to understand.

Reply from Evans Halshaw - Vauxhall Gateshead
Dave Williams was a fantastic salesman! Fantastic energy, incredibly informative and an overall joy to have when making an important decision. 10/10 would recommend to anyone!

Reply from Evans Halshaw - Vauxhall Gateshead
Dave has been wonderful. Knew what he was doing, very knowledgeable and a lovely bloke. Would recommend

Reply from Evans Halshaw - Vauxhall Gateshead
Efficient service and polite staff, who kept me well informed. Got service and MOT.

Reply from Evans Halshaw - Vauxhall Gateshead
Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or less straight away, I started experiencing issues, warning lights coming up, car not starting, car not locking! Constantly in the workshop to not be told what they have completed work wise. In the end I agreed a rejection and handed the car back in December 25. They advised they were returning it back to Vauxhall as they claim the issues are “too far gone to fix”, to then see 2 days later, it’s back on the website for Sale! Money grabbers, salesman who have no communication, palming issues onto other people! Avoid at all costs!

Reply from Evans Halshaw - Vauxhall Gateshead
Dave was fantastic. He and his colleagues made the whole process from start to finish easy and enjoyable.
Really happy with everything from customer service to my beautiful new car.

Reply from Evans Halshaw - Vauxhall Gateshead
Excellent service from all the staff especially Dave and Adam.
They were very helpful and professional. They were available whenever I needed advice and help. Nothing was too much bother. I would highly recommend them to any new customers and will be using them for all my services etc.

Reply from Evans Halshaw - Vauxhall Gateshead
So impressed with the personal touch.
My daughter is at Newcastle University and had a service at E.Halshaw Gateshead.I phoned to clarify the service and they were so helpful and put my mind at ease.Fully recommend and will 100% use them again.

Reply from Evans Halshaw - Vauxhall Gateshead
Great salesman very good at his job great person Dave Williams

Reply from Evans Halshaw - Vauxhall Gateshead
Recently purchased my new Vauxhall Corsa with Lauren from the new sales team. 10/10 experience, very quick handover and knowledgable. Would highly recommend!

Reply from Evans Halshaw - Vauxhall Gateshead
Bought a Ford Tourneo Connect from Evans Halshaw Gateshead and the whole process was smooth and straightforward.
Dave Williams was excellent throughout — friendly, efficient, great sense of humour, and never any pressure selling. He kept us updated, answered every question, gave us advice and organised a relaxed handover.
Overall, a great experience and a credit to the dealership.
Thanks again to Dave for making it all so simple and straightforward.

Reply from Evans Halshaw - Vauxhall Gateshead
Loved the car really happy with the service from Alex on sales

Reply from Evans Halshaw - Vauxhall Gateshead
Little repair needed done,fast efficient and very helpful

Reply from Evans Halshaw - Vauxhall Gateshead
Great job from Lewis who dealt with my cars service. Lovely lad and very professional

Reply from Evans Halshaw - Vauxhall Gateshead

Reply from Evans Halshaw - Vauxhall Gateshead
Very friendly staff, fast service & lovely waiting area with free drinks.
They did use to pick up & return my mobility car which was very helpful to me. I'm not sure why that has stopped but still very happy with the service.

Reply from Evans Halshaw - Vauxhall Gateshead
Alex and Iain went above and beyond helping me today. I arrived not entirely sure what I was wanting and they helped every step of the way! Would fully recommend going here!

Reply from Evans Halshaw - Vauxhall Gateshead
Always 5 star service from the team at Gateshead Vauxhall always my preferred place to to go and get my car serviced and mot’d and a great cup of coffee. Keep up the good work as customers are getting hard to please nowadays 😃

Reply from Evans Halshaw - Vauxhall Gateshead
Top customer service from Harvey and team when getting my car serviced for the first time. Thanks.

Reply from Evans Halshaw - Vauxhall Gateshead
They were prompt and very helpful in appropriate explanations of certain servicing findings. Complementary car wash and vacuum, overall happy with services

Reply from Evans Halshaw - Vauxhall Gateshead
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