We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... See more
Company replied
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We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... See more
Company replied
Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice. Helpful, friendly, supportive. 5* for the ho... See more
Company replied
Easy online booking, smooth check‑in, and really friendly staff. They listened and worked hard to get my service and MOT done within the time I needed. Much appreciated and highly recommended.
Company replied
Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or les... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Saint James Square, Felling, NE8 3RG, Gateshead, United Kingdom
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I had a timing belt issue and from day one Adam and Alan were very helpfull with my situation. Cant thank them and their team enough for getting me back on the road. Highly reccomend this garage 100%.

Reply from Evans Halshaw - Vauxhall Gateshead
Great customer service and staff are always very helpful.

Reply from Evans Halshaw - Vauxhall Gateshead
Excellent service, regular updates, Alan very professional at all times

Reply from Evans Halshaw - Vauxhall Gateshead
Many thanks to Dave and the rest of the team at Evans Halshaw, Gateshead, they made buying out new vehicle a pleasurable and trouble free experience, nothing was too much trouble for them. We will definitely use them again in the future and would have no reservations recommending them to all of our family and friends. A real top team of guys, thanks again all.
Paddy and Allyson

Reply from Evans Halshaw - Vauxhall Gateshead
Directed by insurance company to use given they are an approved repairer.
Received top class service and communication (including updates without us having to chase).
Can not fault anything, and car is as good as new.
We dealt with Kate, Dave, Andy and Hayley who were all so very helpful.

Reply from Evans Halshaw - Vauxhall Gateshead
Amazing services from David Williams at Evan’s halshaw Vauxhall in Gateshead - first time buying a car and Dave made the process very smooth sailing and made me feel super welcome into the driving world, after feeling so nervous about viewing a car I was felt at ease from start to finish, super happy with my new car and service provided thank you!!! Amazing team :)

Reply from Evans Halshaw - Vauxhall Gateshead
I had a problem with the cooling system, it was leaking litres of coolant. I went into the dealership on Tuesday and was booked in for the following day. Needed a new water pump and a problem with my exhaust system was discovered during the checks, this was also changed and fixed. Over the course of a day and a half all the problems where sorted. Again the help i was given and the explanation of the work undertaken was fully explained to me.

Reply from Evans Halshaw - Vauxhall Gateshead

Reply from Evans Halshaw - Vauxhall Gateshead
We have had two cars from this garage and although we had some issues with the car which didn’t have anything to do with the dealership they have been fantastic, we received so much support in the change of vehicle and they always go above and beyond to help and advise, after bad customer service from the dealership in Durham we wouldn’t go anywhere else from now on.

Reply from Evans Halshaw - Vauxhall Gateshead
This was my first time purchasing a car for myself, I found the car I wanted and was assigned David Williams to help me through the process. He was Brilliant, he was very helpful and informative. Explained everything to me. I had to bring my children into the showroom and everyone was so nice to them. I would highly recommend this branch.

Reply from Evans Halshaw - Vauxhall Gateshead
My car had a recall. Evans halshaw dealt with it professionally and courteous, within a week of initial contact everything is complete.

Reply from Evans Halshaw - Vauxhall Gateshead
Easy to book the car in for a service. Was informed of work that needed doing. Informed of the price and staff very helpful and made very welcome when walking into the showroom.

Reply from Evans Halshaw - Vauxhall Gateshead
I have delt with Evens Hallshaw Gateshead for many years they have always given high stantard of customer service and their work I have NEVER found a fault. This is why I use them for my car service and MOT.

Reply from Evans Halshaw - Vauxhall Gateshead
First service and MOT under my service plan since buying the car in December. From the call to book my car in to picking it up, the service was first class. Nice friendly welcome in the morning, and communication updates from Lewis who was very helpful and explained everything that had been done. Also, loved the video they sent by SMS to show you all the technical stuff that had been checked on the car. Great innovation. Thank you all for a great customer experience

Reply from Evans Halshaw - Vauxhall Gateshead
My car needed to be serviced due to a 'recall'. The day before the booked service, I explained I needed my car back as quickly as possible due to a family member being admitted to hospital. The guy I spoke to on the telephone was extremely understanding and my car was collected and brought back very quickly. Thank you - Greatly appreciated.

Reply from Evans Halshaw - Vauxhall Gateshead
Bought a mokka from Nottingham branch. Turned up like it had been stolen!! Needed 2nd key and a valet. Gateshead went above and beyond to sort it out. Brilliant service team

Reply from Evans Halshaw - Vauxhall Gateshead
Another year and another service and MOT hassle free. Have been a customer for many years now and it is always a pleasure to speak to service desk team, they always seem to have time for the customer. I will be back!

Reply from Evans Halshaw - Vauxhall Gateshead
So relaxing place to visit, no pushy sales I've also found you don't stand around long until someone greets you to make sure you are OK and need any help at all. Purchased 2nd car in 3year . David addressed any concerns I had

Reply from Evans Halshaw - Vauxhall Gateshead
Friendly helpful staff. Efficient with excellent communication. Thankyou

Reply from Evans Halshaw - Vauxhall Gateshead
Great service from the team to get the car through MOT and Service. Hassle free and very friendly.

Reply from Evans Halshaw - Vauxhall Gateshead
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