Evans Halshaw - Vauxhall Kilmarnock Reviews 

328
TrustScore 4.5 out of 5

4.5

1 Victoria East Road, KA1 3XJ Kilmarnock, GB


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Rated 5 out of 5 stars

Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... See more

Company replied

Rated 5 out of 5 stars

Bought a van from the Kilmarnock branch in July 2026. Excellent service from day one of contact right through to aftercare. An orange service light appeared during the drive home to Northern Ireland t... See more

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Rated 1 out of 5 stars

Beware the highwayman!! taken in with their fair offer, then they proceeded to inspect my car to find nothing but fault, needless to say after this ordeal, my car was worth nothing like the origina... See more

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Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 1 Victoria East Road, KA1 3XJ, Kilmarnock, United Kingdom

  • 01563 575500

4.5

Excellent

TrustScore 4.5 out of 5

328 reviews

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4.5

All reviews

(328)

5,397 reviews in the last 12 months

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Rated 4 out of 5 stars

Service

Got a service done recently, sent me a health check video, replaced my tyre as needed done and even cleaned my car for me free of charge, great service!

March 5, 2025
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Laura,

Thank you for your kind words.

We're delighted to hear that you were happy with the service you received.

We appreciate your feedback and are glad you found our service helpful.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. We were kept up to date from David at the service desk.

February 28, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Sandra,

Thank you for your kind words about David.

We are delighted to hear you had a positive experience and appreciate your feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Shaun was superb from start to finish

Shaun was superb from start to finish. Very helpful and made sure the car was just what we wanted. Handover was perfect and despite it being a busy day twice when visited he made sure he hopped to it to get it done.
He was so helpful in may ways and top salesman in the branch for us

PS HE CAN DANCE IF YOU ASK HIM NICELY.

February 26, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi John,

Thank you for your kind words and five-star rating!

We are delighted to hear about your positive experience and that you were so impressed with the service you received.

We are thrilled that you found the car you were looking for and that the handover process went smoothly.

We appreciate you highlighting the excellent service you received.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car repair collection service

I used the collection and drop off service for the first time for a repair on my Vauxhall Astra. Everything went very smoothly, the guy called to arrange pick up when I was told to expect a call. He turned up at my home when he said he would. The garage called when the car was ready. Payment email came through in the time frame I was told to expect it. Made the payment and the car was dropped off at my house again. Would definitely use this service again for a repair, and it was free!

February 12, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Alan,

Thank you for your kind words and for taking the time to share your positive experience.

We're delighted to hear that you found our collection and drop off service convenient and efficient.

We strive to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service

Excellent service from start to finish. All staff very pleasant and helpful, especially David who sold me my first mobility car. He did all the paper work and I just signed. Also Linda from customer services. She was very nice and chatty, she even walked me to my car, as I walk with crutches. Would definitely recommend Evan Halshaw.

January 29, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Margaret,

Thank you for your kind words and 5-star rating.

We are delighted to hear that you had a positive experience with our team, especially David and Linda.

We are thrilled that you found them to be helpful and pleasant.

We appreciate your recommendation and look forward to serving you in the future.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service.

Professional and friendly staff.
Work done very . My car came back sparkling clean inside and outside.
I was very happy. I will always use this garage.

February 6, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Ellen,

We're delighted to hear you had a positive experience and appreciate your feedback.

We strive to provide excellent service and are glad you were happy with the work done on your car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good Service and MoT

Good Service and MoT
Good repairs and on time
Great communications

February 4, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Gordon,

We appreciate you taking the time to share your positive experience.

We're glad you were satisfied with our service and the quality of our work.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Good service.Been to them a few times…

Good service.Been to them a few times and always had good service

January 30, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Michael,

Thank you for your feedback.

We appreciate your continued business and are glad you've had positive experiences with our service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very quick, great service

Very quick for the MOT and service, Jamie kept me up to date the whole way through the day. Great service.

January 31, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Fraser,

Thank you for your kind words and 5-star rating!

We're so pleased to hear you were happy with the service and communication from Jamie.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Collected and delivered car in same day…

Collected and delivered car in same day after service. Helpful and friendly staff

January 16, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi James,

We appreciate you taking the time to share your positive experience.

We hope to see you again soon.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good quality servicing & repair garage

Cannot complain with the standard of quality. Provided timely updates, phone calls and support to make an Informed choice where needed. Provided the video and further needed repairs for authorising. For which we’ll postpone and be back in February. Would recommend this garage. Thank you.

January 16, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Kevin,

We're thrilled you had a positive experience!

We appreciate you taking the time to share your feedback.

It means a great deal to us to know that our commitment to quality and communication met your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

I recently had my vehicle in for a…

I recently had my vehicle in for a service and the staff were so helpfull. Telephone contact to arrange; updates and time of pick up was agreed and was accommodated. Lynn was very pleasant and understanding and it would be a 10 for my experience

January 10, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi,

We're thrilled to hear about your positive experience and that you found our staff, especially Lynn, so helpful and understanding.

We appreciate you taking the time to share your comments.

Your satisfaction means a great deal to us.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service picked up a serious issue

Service picked up a serious issue
Service and repair of fault returned same day
Well done guys

January 9, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Helen,

We're so glad to hear that our service team was able to quickly identify and resolve the issue you experienced.

Thank you again for choosing us.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jamie was very helpful and kept me upto…

Jamie was very helpful and kept me upto date on the process. My car had a major service and mot completed and repairs carried out on the same day. Very pleased.

January 6, 2025
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Lauren,

We appreciate your kind words about Jamie and that the major service, MOT, and repairs completed on the same day.

We value your business.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jamie and the full service team were…

Jamie and the full service team were fantastic. Got my car sorted with a warranty repair in the same day it was checked out. Would give more than 5/5 if I could

December 27, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Kyle,

We're so happy to hear about your positive experience!

It's wonderful to know that Jamie and the team were able to get your car repaired quickly and efficiently.

We appreciate your kind words and are glad you had a great experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mechanic stayed on while service…

Mechanic stayed on while service manager collected the correct part as supplier delivered wrong one. Excellent customer service.

December 4, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Mr Muir,

We appreciate you taking the time to share your positive experience.

We're glad to hear that our team went above and beyond to ensure you received the correct part and excellent customer service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Booked the car in

Booked the car in, dropped it off and collected it with no issues. Service guy sent a video of the service, everything very simple and straightforward.

December 2, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi MRs Strawhorn,

Thank you for reviewing us!

We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fixed car quickly under warranty…

Bought a car from here a couple years ago, with no major issues at all. Just recently I experience a slight mechanical fault, luckily I had the warranty that Evans Halshaw provide, who were then able to take the car in and fix it with no questions asked!! Very quickly too! The staff here and technicians are always willing to help you the best they can!

September 11, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Matt,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Staff at reception were really professional

The service staff were really helpful and got everything sorted out for what I needed when I took my car in to be looked at regarding the repair that was being done to my vehicle.I didn’t come in to contact with the technicians but my car was seen to in the time scale that suited me

October 16, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Peter,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you found our service staff to be helpful and that they were able to get everything sorted out for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought a car on Sun and picked it up on…

Bought a car on Sun and picked it up on Sat. Very good and reliable service. I recommend using Evans Halshaw to anyone who is looking to buy a second hand car. The sales executive Shaun Black took his time and came across very professional. There was no pressure sales and it felt very comfortable dealing with him. Although, he did like Blueberry muffins which was a must on our car collection day. 😂👍👍. I would definitely feel comfortable buying another used car when the time comes.

October 13, 2024
Unprompted review
Evans Halshaw - Vauxhall Kilmarnock logo

Reply from Evans Halshaw - Vauxhall Kilmarnock

Hi Chris,

Thank you for your kind words, we are so pleased to hear that you had a positive experience with Shaun.

We strive to provide our customers with the best possible service and we are delighted to hear that you found our team to be friendly, knowledgeable and helpful.

Thank you for your recommendation and we look forward to seeing you again.

Evans Halshaw Customer Services

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