Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... See more
Company replied
I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... See more
Company replied
Bought a van from the Kilmarnock branch in July 2026. Excellent service from day one of contact right through to aftercare. An orange service light appeared during the drive home to Northern Ireland t... See more
Company replied
Beware the highwayman!! taken in with their fair offer, then they proceeded to inspect my car to find nothing but fault, needless to say after this ordeal, my car was worth nothing like the origina... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
1 Victoria East Road, KA1 3XJ, Kilmarnock, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I booked the collect and delivery service for my motability car's 1st service. It was collected early morning and returned early afternoon. They sent me a link so I could see what was happening with my car. Overall a tremendous experience.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Excellent service from Evans Halshaw Kilmarnock. My electric car was in for its 2 year service. Customer Service received was excellent with the man taking plenty of time to fully explain what would be done and what the costs were likely to be.
When the diagnostic was being done I received a video showing me what work was being suggested and why by the mechanic and allowed me to get a full understanding.
Have dealt with other companies over the past few years and the level of service was not to this standard. Will definitely use again.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Brilliant service....van broke down phoned got it straight away parts ordered got a slot van fixed.....back to work......thank you

Reply from Evans Halshaw - Vauxhall Kilmarnock
Staff extremely helpful and pleasant. Good to get the video of the vehicle's health. My only minor complaint was the length of wait for the MOT to be completed

Reply from Evans Halshaw - Vauxhall Kilmarnock
Excellent service. Car was picked up from my work for its MOT, then delivered back to my work after MOT was completed. No disruption for me, which was great! I was kept up to date on everything that was happening and the ladies who were picking up and dropping off the car were brilliant. Thank you for a stress free experience!

Reply from Evans Halshaw - Vauxhall Kilmarnock
I have purchased my last 3 cars from Evans Halshaw will not be back customer service very poor.
lack of communication and very poor online booking system allowing you to book slots when department is actually closed.
I was also given wrong and inaccurate information and left hanging around for 2 hours to be honest gave 2 stars because last 3 cars have been fine or it would have been 1 star

Reply from Evans Halshaw - Vauxhall Kilmarnock
Amazing service from start to finish when I had my car for a recent service.

Reply from Evans Halshaw - Vauxhall Kilmarnock
First year service for my car, excellent communication prior to my appointment with reminders and advice on what I required. Very helpful when I requested a courtesy vehicle as my wife disabled.
Provided with video of service highlighting the checks carried out on vehicle.
Overall all staff very friendly and extremely helpful

Reply from Evans Halshaw - Vauxhall Kilmarnock
Great car service from the team as always. Good communication

Reply from Evans Halshaw - Vauxhall Kilmarnock

Reply from Evans Halshaw - Vauxhall Kilmarnock
Annual Service yesterday! Excellent communication & helpful staff as always since I bought the car. Car collection is especially appreciated.Thank you.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Bought a car from the York branch. When it came it had an issue with front and rear brakes. Long story short, brake pads and discs on the front and rear got replaced at Evan Halshaw York branch. There's was no questions asked by them and the staff which I dealt with at the York and Kilmarnock branch were excellent. I'd definitely buy a car from Evan Halshaw again.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Great service, friendly and helpful video, customer service with the pick up and drop off service outstanding very cheerful and friendly driver.

Reply from Evans Halshaw - Vauxhall Kilmarnock

Reply from Evans Halshaw - Vauxhall Kilmarnock
Booked car in for service, everything went smoothly great service and very helpful staff. Picked car up later washed and hovered. Well done everyone

Reply from Evans Halshaw - Vauxhall Kilmarnock
Arrived this morning at 8.20am. Staff very efficient and pleasant. Replacement part sorted plus a complementary wash and vacuum.
Waiting area very pleasant with TV and Coffee.
Home by 10am. Brilliant

Reply from Evans Halshaw - Vauxhall Kilmarnock
Great customer service from start to finish they did a fantastic job on my combo van today and was also cleaned and vacuumed as well👍

Reply from Evans Halshaw - Vauxhall Kilmarnock
Swift,hassle free friendly service from after sales

Reply from Evans Halshaw - Vauxhall Kilmarnock
Car in for MOT by appointment. All necessary work notified to me prior to being carried out. All done in timely manner and within costs estimated. All staff very friendly and professional

Reply from Evans Halshaw - Vauxhall Kilmarnock
Someone came from the garage to collect the car and he was very nice, polite. We gave him car key walked him out to car and away he went. The car was delivered back to us everything done a checked they also included a video walkabout the car in the email they sent with checklist.

Reply from Evans Halshaw - Vauxhall Kilmarnock
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.