Evans Halshaw - Vauxhall Wigan Reviews 

Thank you ayrron and Liam for everything you have done making my boyfriend very happy and pleased

Ayrron was very helpful, friendly and relaxed through the whole process. Pleasure to work with and worked hard to ensure the sale was not pushed or rushed in any way. Thank you

Service was good, complimentary coffee machine had no milk and was only dispensing hot chocolate.

Very happy with the service I received from the service team

5 star service once again. Friendly & polite.

Appalling, i bought a car from them a year ago and i got a text from them to call them to book a service or book online- the don't give you a price online so i tried to call them 6 times only to be hung up on 5 time and then someone answered the phone and said they would put me through to service only for me to state that they keep hanging up the call - the sales person didn't even apologise they just put me through anyone only to be hung up on again so clearly they don't want the business of the service only the cash from the sale of the vehicle so i will be going elsewhere but thats difficult when they dont tell you when the service was last completed even though i got the car from them!! so clearly they know or havent done it when i bought the car which i was told had happened

Prompt and courteous service. And kept informed.

Bought a car recently from EH Vauxhall Wigan. The pre sale went smoothly as you'd expect (they want your cash right), but the after sales is a disgrace. Was told i'd get 12 months AA and that i'd receive something through the post - nothing to date and its been nearly 3 months. I'll give up on that. No refund of tax on my trade in for 3 weeks so I had to login to DVLA online and transfer the sale over this way. So basically they'd not sent off the V5 on my trade in. Then after 4 weeks my windows on the driver side completely fail. Rang Wigan who told me to ring Leeds (its where i'm based) and now its a sign off battle between both branches to see if this part and labour will be covered. I paid extra for the warranty but i have absolutely no idea who this is with considering they're not trying to source who funds this part, if they'll fund it at all. I went with these this time as i'd thought going to someone reputable would be better in the long run. Unfortunately its not turned out like that.

Fantastic service very helpful and pleasant staff. The coffee was lovely too.

Excellent service as usual.

John, who we dealt with was so helpful and made us feel relaxed from the moment we walked in. He was dead honest with us too which is something we appreciated

Didn’t have any problem Had our car serviced (corsa ultimate) yesterday staff are very friendly and helpful

Took my car for its annual service with Evans Hallshaw. Great customer service and the staff were very friendly and helpful. Everything went smooth and was reasonably quick. Great experience thank you to all the staff and mechanics at Evans Hallshaw.

We visited to purchase a second hand car, found for us by the garage. Joseph was the young man who helped me through this transaction and took all the stress away. He was patient and kind and helped us to complete the sale. I would also like to mention Doreen in the Service Department who organised a service plan for us. I would like to add that when we needed a new second hand car you were our first port of call as we really appreciated the way you looked after our previous vehicle for the past five years. Thank you both for all your help.

Amazing friendly service as always with clear explanation of any work carried out. Love the video that is sent showing the underside of the car and explaining the tyre wear / brake pads and shock absorbers.

Excellent service at the Wigan branch .fitted my car in at short notice for a mot got free health check and even cleaned my car also given advice on a service plan .

It is exceptionally difficult to contact the service team by telephone. Communication is generally quite poor. I am still waiting for confirmation that urgent recall work was carried out on my vehicle at the same time as the service

Not for the first time communication during a service and MOT is poor. The only time they have been proactive is when they are trying to sell me some kind of improvement. Gone are the videos and health check reports. And twice now I have been offered a courtesy car, then pulled at the last minute leaving me to scramble and change my plans. If I didn’t have a service plan, which ties me in to them, I would go elsewhere.

Service and MOT completed promptly

Would have given 5 stars if communication before and after my visit had been better.

Had to chase whether the booking was confirmed after saying the online booking portal . Only received confirmation via email and text once I'd chased.

Also the vehicle health check and MOT summary I was told would be emailed to me, and an SMS link sent to my phone, have not arrived over 24 hours since my visit.

Shame really, as the on-the-day experience in the dealership was great.

We purchased a used car in January 2025 it only had 30,000 miles on the clock. We asked if it had been serviced and checked and were told there were no issues and nothing to be aware of. We took out a service and MOT plan. Fast forward 9 months, we have done approx 10,000 miles. Take it for the MOT and service and are told it has failed as all the break pads are 80% worn. We now have no option but to get them replaced at the dealership which is much more expensive than our local garage. I ask how this has got to the stage where they are so worn in 9 months. I am told that evans halshaw don't replace them at point of sale unless they are 75% worn. I then ask why they don't inform the customer of this at point of sale, so for example 'just to let you know the break pads are showing as x amount worn so fine at the moment but will need to be replaced within 6-12 months. So that the customer has an informed choice. If i had known i would have taken the car to a local garage and had them replaced much cheaper prior to the MOT. The manager tells me that i have bought a used car not a new car and they are salesmen, they aren't going to point out any negatives because they want to sell the car. Very poor, do not buy a car from this company as apparently unless you buy a brand new car they are not interested, it is simply at your own risk if you buy a used car with any potential faults or general maintenance issues. Even if you specifically ask those questions. Prettty disgusted at the lack of accountability and lack of care.