All round excellence especially from Doreen. Who dealt with my visit to have an airbag replaced. Doreen was superb throughout Thank you
Company replied
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All round excellence especially from Doreen. Who dealt with my visit to have an airbag replaced. Doreen was superb throughout Thank you
Company replied
Iggy was extremely efficient and helpful in dealing with my enquiry into purchasing a new car. His manner was friendly and polite and he explained the purchase options clearly. Ultimately, I didn't pu... See more
Company replied
Service and MOT completed promptly Would have given 5 stars if communication before and after my visit had been better. Had to chase whether the booking was confirmed after saying the onlin... See more
Company replied
During the purchase of a used vehicle from Evans Halshaw, Wigan I was mis informed,misled and blatantly lied to by the sales staff who went further by attempting to make me pay for their errors. As a... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Challenge Way, Martland Park, WN5 0LD, Wigan, United Kingdom
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Service and MOT on my Astra made easy by Doreen at Wigan Evans Halshaw. From booking in to collecting my car all excellent.

Reply from Evans Halshaw - Vauxhall Wigan
As always, Kyle and the service team were awesome and a real credit to Vauxhall Wigan!
Fantastic Customer Service!

Reply from Evans Halshaw - Vauxhall Wigan
In and out same morning for 2 new tyres, no probs.

Reply from Evans Halshaw - Vauxhall Wigan
Roger was really helpful and great service.

Reply from Evans Halshaw - Vauxhall Wigan
Jacob was incredibly helpful as was Liam. Was welcomed in immediately and felt comfortable. Jacob was very honest and I did not feel pressured into anything at all. Amazing experience. Would recommend to anyone.

Reply from Evans Halshaw - Vauxhall Wigan
The whole experience with this company is excellent particularly Megan in the service desk great communication and always nothing is to much trouble nice to see your health check video as well everything completed on time and budget brilliant

Reply from Evans Halshaw - Vauxhall Wigan
Just purchased a new car from Evans halshaw wigan our sales man was Roger took the time to come in on he's day off to hand our new car to us. Highly recommend if your thinking off getting a new car come down to Evans halshsw wigan

Reply from Evans Halshaw - Vauxhall Wigan
Great customer service, kept well informed, everything as expected.

Reply from Evans Halshaw - Vauxhall Wigan
The experience I had at Voxhall corsa was brilliant sorted what I needed there and then and the man that spoke to called Lee was verry lovely and very understanding I would deffo go there again if I needed any new car!

Reply from Evans Halshaw - Vauxhall Wigan
Paid a deposit on a ford fiesta at Wigan . Arranged appointment following day to test drive it . Kept waiting 45 minutes while car was cleaned . Car had an inch of water in drivers footwell and rear seat footwell . Seatbelts and boot had white mold all over it .
Car was 6,300 pound . Manager who never came out his office sent a message they would get service to look at it the next day . Very poor customer service.

Reply from Evans Halshaw - Vauxhall Wigan
My experience at Evans Halshaw (wigan) was absolutely fantastic i was abit scared at first going into a big place like that but met up will Lee Barnfield he was absolutely great very friendly, polite he explained everything so i understood he made the whole experience a great one ..
Thank You once again your a star and here's five Golden Stars 🌟 🌟🌟🌟🌟

Reply from Evans Halshaw - Vauxhall Wigan
Got the worst customer service experience a with rude call handler. I have lodged in formal complaint which showed I would get response in 48 hours and it been almost a week now without response.

Reply from Evans Halshaw - Vauxhall Wigan
Recently took my car to Evans Halshaw Wigan for a problem with my boot not opening.The car was promptly repaired and it’s good as new. I was in contact with Doreen who is very knowledgable and friendly and i recommend this car dealership highly.

Reply from Evans Halshaw - Vauxhall Wigan
Jacob and John at Evans Halshaw (Challenge Way, Wigan) are absolutely amazing! John especially went above and beyond to ensure that we could collect the car within 6 days of purchasing! He came in on his day off to ensure he could personally do the handover! Both couldn’t do enough the help us and would 100% recommend anyone to see them if they are looking to buy a car in Wigan! Thank you so much

Reply from Evans Halshaw - Vauxhall Wigan
Roger was really helpful made the process so easy, I definitely would recommend and will definitely use Evans Halshaw again.

Reply from Evans Halshaw - Vauxhall Wigan
This is my 3rd car from them and will be back
Thanks roger and dan 👍

Reply from Evans Halshaw - Vauxhall Wigan
If I could give no stars, I would.
I used their Sell Your Car service which was quite possibly the worst experience with a car dealer I have ever had.
Terrible customer service, flawed processes and unable to keep their promises.

Reply from Evans Halshaw - Vauxhall Wigan
My car went in for a recall, was able to get a courtesy car. The job was carried out promptly and the car was cleaned. Excellent service, staff very friendly and efficient, would recommend to anyone.

Reply from Evans Halshaw - Vauxhall Wigan
Superb service I couldn’t fault it

Reply from Evans Halshaw - Vauxhall Wigan
Bought a brand new Grandland Ultimate EV last January. Tried to book in for a minor recall issue and a service. Also the infotainment kept showing various different faults. I informed the receptionist and requested the errors be rectified on the service day. She quite abruptly said I would have to bring the car back for the faults at a later date when the auto electrician was in. I got a call from her to confirm my service. I said I would wait at the garage till the service was done. I was told by the receptionist that they had no waiting rooms and I would have to leave it for the full day?? The attitude of this so-called receptionist leaves a lot to be desired. If Evans Halshaw run training courses for customer service staff, I would suggest it should last 12 months. Even then I don't really think things would improve. Last time Evans halshaw gets my business. Please don't reply with your repeated reasons and how you will deal with it.

Reply from Evans Halshaw - Vauxhall Wigan
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