Evans Halshaw - Vauxhall Wigan Reviews 

495
TrustScore 4.5 out of 5

4.4

Challenge Way, Martland Park, WN5 0LD Wigan, GB


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See what reviewers are saying

Rated 5 out of 5 stars

All round excellence especially from Doreen. Who dealt with my visit to have an airbag replaced. Doreen was superb throughout Thank you

Company replied

Rated 5 out of 5 stars

Iggy was extremely efficient and helpful in dealing with my enquiry into purchasing a new car. His manner was friendly and polite and he explained the purchase options clearly. Ultimately, I didn't pu... See more

Company replied

Rated 4 out of 5 stars

Service and MOT completed promptly Would have given 5 stars if communication before and after my visit had been better. Had to chase whether the booking was confirmed after saying the onlin... See more

Company replied

Rated 1 out of 5 stars

During the purchase of a used vehicle from Evans Halshaw, Wigan I was mis informed,misled and blatantly lied to by the sales staff who went further by attempting to make me pay for their errors. As a... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Challenge Way, Martland Park, WN5 0LD, Wigan, United Kingdom

  • 01942 212221

4.4

Excellent

TrustScore 4.5 out of 5

495 reviews

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4.4

All reviews

(495)

5,338 reviews in the last 12 months

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Rated 5 out of 5 stars

Service and MOT on my Astra made easy…

Service and MOT on my Astra made easy by Doreen at Wigan Evans Halshaw. From booking in to collecting my car all excellent.

March 6, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello David,
Doreen will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Wigan Customer Services

Rated 5 out of 5 stars

Thanks Kyle & Service Team!

As always, Kyle and the service team were awesome and a real credit to Vauxhall Wigan!

Fantastic Customer Service!

March 5, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Wigan Customer Services

Rated 4 out of 5 stars

In and out same morning for 2 new…

In and out same morning for 2 new tyres, no probs.

March 3, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Adam,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Roger was really helpful and great…

Roger was really helpful and great service.

February 28, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Emma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Roger at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Wigan Customer Services

Rated 5 out of 5 stars

Jacob was incredibly helpful as was…

Jacob was incredibly helpful as was Liam. Was welcomed in immediately and felt comfortable. Jacob was very honest and I did not feel pressured into anything at all. Amazing experience. Would recommend to anyone.

February 27, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Ella,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership.
Have a lovely day!
Evans Halshaw Vauxhall Wigan Customer Services

Rated 5 out of 5 stars

The whole experience with this company…

The whole experience with this company is excellent particularly Megan in the service desk great communication and always nothing is to much trouble nice to see your health check video as well everything completed on time and budget brilliant

February 25, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Just purchased a new car from Evans…

Just purchased a new car from Evans halshaw wigan our sales man was Roger took the time to come in on he's day off to hand our new car to us. Highly recommend if your thinking off getting a new car come down to Evans halshsw wigan

February 24, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Bev,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great customer service

Great customer service, kept well informed, everything as expected.

February 23, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hello Chris,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

The experience I had at Voxhall corsa…

The experience I had at Voxhall corsa was brilliant sorted what I needed there and then and the man that spoke to called Lee was verry lovely and very understanding I would deffo go there again if I needed any new car!

February 23, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Georgina,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Lee at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Wigan Customer Services

Rated 1 out of 5 stars

Paid a deposit on a ford fiesta at…

Paid a deposit on a ford fiesta at Wigan . Arranged appointment following day to test drive it . Kept waiting 45 minutes while car was cleaned . Car had an inch of water in drivers footwell and rear seat footwell . Seatbelts and boot had white mold all over it .
Car was 6,300 pound . Manager who never came out his office sent a message they would get service to look at it the next day . Very poor customer service.

February 22, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Ralph,

Thank you for taking the time to rate the experience you have had with Evans Halshaw Vauxhall Wigan. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention.

To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Vauxhall Wigan Customer Services

Rated 5 out of 5 stars

My experience at Evans Halshaw (wigan)…

My experience at Evans Halshaw (wigan) was absolutely fantastic i was abit scared at first going into a big place like that but met up will Lee Barnfield he was absolutely great very friendly, polite he explained everything so i understood he made the whole experience a great one ..
Thank You once again your a star and here's five Golden Stars 🌟 🌟🌟🌟🌟

February 21, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Amanda,
Thanks for sharing your recent experience!
It sounds like Lee Barnfield has done a great job helping you during your time at our Dealership.
We'll be sure to pass your kind review on.
Evans Halshaw Vauxhall Wigan Customer Services

Rated 1 out of 5 stars

Got the worst customer service…

Got the worst customer service experience a with rude call handler. I have lodged in formal complaint which showed I would get response in 48 hours and it been almost a week now without response.

February 4, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Wigan

Hi Enoch,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at help@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recently took my car to Evans Halshaw…

Recently took my car to Evans Halshaw Wigan for a problem with my boot not opening.The car was promptly repaired and it’s good as new. I was in contact with Doreen who is very knowledgable and friendly and i recommend this car dealership highly.

February 3, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello John,
Doreen will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Wigan Customer Services

Rated 5 out of 5 stars

Jacob and John at Evans Halshaw…

Jacob and John at Evans Halshaw (Challenge Way, Wigan) are absolutely amazing! John especially went above and beyond to ensure that we could collect the car within 6 days of purchasing! He came in on his day off to ensure he could personally do the handover! Both couldn’t do enough the help us and would 100% recommend anyone to see them if they are looking to buy a car in Wigan! Thank you so much

January 31, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Stacey,
Thanks for sharing your recent experience!
It sounds like Jacob and John have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Fabulous experience

Roger was really helpful made the process so easy, I definitely would recommend and will definitely use Evans Halshaw again.

January 23, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Catherine,
Roger will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

This is my 3rd car from them and will…

This is my 3rd car from them and will be back
Thanks roger and dan 👍

January 21, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi Michelle,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Roger and Dan at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Wigan Customer Services

Rated 1 out of 5 stars

Terrible

If I could give no stars, I would.
I used their Sell Your Car service which was quite possibly the worst experience with a car dealer I have ever had.
Terrible customer service, flawed processes and unable to keep their promises.

January 17, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Dear Suzanne,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Vauxhall Wigan . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Vauxhall Wigan Customer Services

Rated 5 out of 5 stars

Would highly recommend

My car went in for a recall, was able to get a courtesy car. The job was carried out promptly and the car was cleaned. Excellent service, staff very friendly and efficient, would recommend to anyone.

January 13, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Dave,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Wigan Customer Services

Rated 5 out of 5 stars

Superb service I couldn’t fault it

Superb service I couldn’t fault it

January 14, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hello Philip,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Bought a brand new Grandland Ultimate…

Bought a brand new Grandland Ultimate EV last January. Tried to book in for a minor recall issue and a service. Also the infotainment kept showing various different faults. I informed the receptionist and requested the errors be rectified on the service day. She quite abruptly said I would have to bring the car back for the faults at a later date when the auto electrician was in. I got a call from her to confirm my service. I said I would wait at the garage till the service was done. I was told by the receptionist that they had no waiting rooms and I would have to leave it for the full day?? The attitude of this so-called receptionist leaves a lot to be desired. If Evans Halshaw run training courses for customer service staff, I would suggest it should last 12 months. Even then I don't really think things would improve. Last time Evans halshaw gets my business. Please don't reply with your repeated reasons and how you will deal with it.

January 12, 2026
Unprompted review
Evans Halshaw - Vauxhall Wigan logo

Reply from Evans Halshaw - Vauxhall Wigan

Hi John,

We appreciate you bringing this to our attention and we regret that your experience did not meet expectations.

We're sorry to hear about the issues you encountered with booking your service, the infotainment faults, and the perceived attitude.

We'll address your feedback internally to improve our service and communication.

Thank you,
Evans Halshaw Customer Services

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