Everlast Gyms Reviews 

1,141
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the facilities, noting issues such as outdated and frequently broken equipment, a lack of general upkeep, and poor cleanliness in changing rooms and showers. People also felt that the quality of service did not justify the price, with some mentioning unexpected subscription increases and a perception that the business prioritizes profit over investment in facilities. Some people were dissatisfied with the staff, citing instances of unhelpful or disrespectful behavior, and a lack of communication regarding gym closures or facility issues. Conversely, a small portion of people felt satisfied with the staff, describing them as friendly and supportive, and appreciated certain facilities like the large gym area, pools, and renovated changing rooms.

What people talk about most

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the staff as kind, helpful, friendly,... See more

Facilities

Customers had negative experiences with facilities, frequently citing issues with cleanliness and... See more

Quality

People report negative experiences with quality, citing dissatisfaction with the overall experience and a... See more

Subscription

Customers consistently note negative experiences with subscription, citing issues with unclear practices... See more

Price

Consumers find price to be a significant source of dissatisfaction, with many reporting unexpected charges... See more

Reviews shaping this summary

Rated 2 out of 5 stars

If you are after classes-this is not the gym for you !!! Positives: -Large gym area, nice clean inside and outside pool, renovated changing rooms, spacious new steam room Negatives: -Poor quali... See more

Rated 2 out of 5 stars

The layout of the gym is good and the staff are friendly, thought that's all for the good points. The equipment is tired and regularly brakes, with very slow repair time. There seems to be a general... See more

Rated 2 out of 5 stars

Our local gym Roko was taken over by Everlast a year or so ago. We were promised lots of wonderful improvements. What’s actually happened is: all exercise classes cancelled for at least seve... See more

Rated 3 out of 5 stars

This review is for the Poole Everlast Gym at Redlands. I agree with the majority of the reviews here. This gym needs financial investment & a scheduled, frequent deep clean, particularly in the sho... See more


Company details

  1. Gym
  2. Fitness Center

Written by the company

BORN IN THE BRONX IN 1910, EVERLAST IS SYNONYMOUS WITH GREATNESS. In 2021, the next exciting chapter in our rich history begins with the launch of Everlast Gyms. Ground-breaking gyms that incorporate a hybrid of boutique group training studios and a traditional gym floor, with extensive functional zones, and ground-breaking studios providing a wide range of fitness classes, and personal training services that set us apart as the new number one contender of the UK fitness industry. #GREATNESSISWITHIN


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

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No recent history of asking for reviews

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2.3

All reviews

(1,141)

222 reviews in the last 12 months

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Rated 1 out of 5 stars

Everlast glasgow fort terrible

Been going to this gym for around 4-5 years and I can say its going down hill people say its ( got alot of equipment) yea it might have some stuff you have never seen before but no doubt it will be broke. Cables allways sticky/broke dumbells never in the right place or where you need the mens locker room smells like a literal toilet and when you say to the workers about the condition on the gym and machines its allways the same we are getting people out to fix everthing soon its been like this for months and they have a cheek to increes the price id give the gym a 4 out of 10 needs alot fixed

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

I am a new member he and bought the…

I am a new member he and bought the champion membership. I started at the gym and after speaking to sam (Head Coach) who was pleasant initially i decided to purchase a full P.T Package @ £150 at the beginning of may which included myzone free products plus extra benefits and a certain amount of P.T Sessions.

We are now at the end of may nearly a full month! I have had no e of the products since purchasing, I had an initial email from Sam (Head Coach), then after asking in branch to another member of staff (as sam wasnt available) that i would need sam to contact me so i could talk through previous injuries i had nothing at all not contact & no email. Also since staff have been pretty off with me unless i have approached them and made a point of asking them something!

I sent an email 3 days ago and told them i wanted my money back this was just after getting home from the gym and sam fully blanking me at reception!
Suddenly after asking for a refund i get an email from sam saying how it had been a while and wanted to book some sessions with no mention of the fact he had made no contact all month or the fact i had received no products included or the fact he fully blanked me with a sour face just the day before!!
I was then told by the manager Tom over email i wasnt eligible for a refund and he tried to push the blame onto me and how they were still waiting on myzone products even though one had been handed to a customer the day before!
I asked for a head office address from Tom but avoided that but did state he would pass it on to his area mnager but 3 days on and no email or contact about when the area manager will be in touch!!

I have emailed head office & this review will be posted to every review site i can find and i will also be adding to social media and other sources until i receive my refund!

Other issues:
The steam room tiles are slimy & filthy with scum on the uprights for the seating, the male showers and toilets smell like an s.t.i outbreak (a strong crabby cheesy smell & this isnt a one off they have been like that since i joined)

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Unsanitary Conditions and Poor Management Response

I cannot recommend this facility due to serious hygiene concerns and a lack of management intervention.Today at 6p.m. I witnessed guests entering the swimming pool and sauna directly from outside while wearing their outdoor clothes, completely sweaty and dirty, without showering first.When I reported this clear health hazard to the management team, they refused to take immediate action, claiming they needed to "check the policy" first. Basic hygiene and common sense should not require a policy review. If you are concerned about cleanliness and avoiding infections, I suggest looking elsewhere.

May 26, 2026
Unprompted review
Rated 2 out of 5 stars

In disrepair

I mainly want it for swimming, but that area is extremely grotty. Paint falling off things, many showers broken. Nothing is ever fixed. Lockers worn out, just stay that way.
They also DOUBLED the price of brining my kids into swim.
It just feels in a state of constant decay. Plus, other swimmers are just idiots who don't understand the concept of going in clockwise/anticlockwise for lane use. Could do with simple signage that made it easier for me to defend trying to use the pool like a normal person.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading offer, poor standards, zero accountability

I was contacted by Everlast Gyms Bromborough with a promotional offer and assured there was no commitment if the gym wasn’t to my liking. I used the gym once and cancelled the same day, assured that my direct debit had been cancelled, yet attempting to end this so‑called no‑commitment trial became a drawn‑out and frustrating process.

Despite clear cancellation and written confirmation that no direct debit existed, Everlast took 30.00 from my account without authorisation. My bank has since refunded me as Everlast failed to honour the direct debit agreement. Throughout this, the company failed to acknowledge calls and emails. ‘Alex’ the manager also didn’t honour appointments and escalation attempts.

The gym itself was equally disappointing: dark, tired and with an unclean men’s changing room. Overall, a poor experience from both the facility and the organisation. I would not recommend Everlast Gyms.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Blackburn Gym

Blackburn Gym

Micheal has been an absolute star, very informative with the patience of a saint & great humour, even ganged up with 3 people asking him questions at same time & guy was responding like Jackie Chan fighting group of thieves, lovely stuff, look after this legend! 🤙🏼🤙🏼

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I joined kings lynn everlast in…

I joined kings lynn everlast in February after speaking to the wonderful leanne who showed me round the gym and showed me how to use all equipment
Everytime I go in which is four times a week I'm welcomed by all staff leanne simon John olly with a smile and a chat all facilities are well looked after and never too busy

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

It’s a very friendly atmosphere and…

It’s a very friendly atmosphere and I’ve met so many new friends and I’m getting really fit. Great value for money, amazing staff who are really helpful . A super bonus is the nice swimming pool and the icing on the cake sauna/steam room I can really recommend to join kings Lynn👍💪

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and reliable

I attend Everlast Kings Lynn most days a week and have found the staff very supportive and welcoming.
If you are new to joining or looking for a stress free no pressure no expectations gym then Everlast is For you!

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Would put 0 stars if I could

Would put 0 stars if I could. Firstly half of the facilities do not work or are filthy. Their go-to excuse is - "it's going to be fixed very shortly" - years later, it still isn't. The staff are outright rude. You will be made to feel like a burden. Regardless of what you ask them.
They also make it extremely difficult to cancel your member ship. The staff there will tell you to contact Head office, and the staff at head office will tell you to cancel it in person. I cancelled it in person and despite not having stepped foot in their gym in about 3-4 years, they have the cheek to call me to suggest that as my membership was not pRoPeRlY cancelled, I am in arrears.
Absolute joke. Cheeky. Rude. Useless. And expensive compared to other local gyms.
Still waiting for an answer from the branch manager regarding these "arrears" and my DSAR request - It's been 2 months.
Avoid at all costs.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Nice gym!

Nikki provided outstanding customer service! She thoroughly explained all the gym amenities, answered my questions, and made me feel very welcome. Super kind, respectful, and professional.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

This gym is going down hill by the day

This gym is going down hill by the day! Don’t worry about paying monthly as you can walk straight though due to the gate / barrier being broken. No staff to see who’s coming in!
The barrier has been broken for months with no plans on fixing it so until then everyone should use this “ gym “ for free.
Fills more like a youth club than a gym. The gym is full of young kids who stand around on their phones taking pictures of everything and everyone!

May 4, 2026
Unprompted review
Rated 2 out of 5 stars

Gateshead has gone downhill

Gateshead has gone downhill.
Some great changes to the main floor and equipment but the a/c isnt on in the main gym meaning the air is stole no movement, the mens changing rooms are a disgrace. Absolutely stink red hot no fresh air becoming a health hazard and a/c in there has been broken for weeks. Being run too cheaply

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional

Poorly maintained machines, Many out of service. Many missing. No Everlast personnel in the gym. Dirty floors and dusty machines. Unwelcoming staff with limited knowledge.
I could go on ….
When bringing the machine situation to the attention of the manager, he advised that it was all out of his control and there was nothing he could do.
He mentioned that he had brought in untried machines from the adjoining cycle shop to fill in space ….. the phrase ‘health and safety’ comes to mind here.
I almost felt sorry for him.
Not as sorry as I feel for the punters who are being ripped off by Everlast for the lack of service at Ocean Plaza.
I paid up and cancelled my membership.
I feel better for having cut my losses and stopped throwing good money after bad.
My recommendation ….. try another gym which does not have the misguiding hype of Everlast.

January 31, 2026
Unprompted review
Rated 3 out of 5 stars

Deceptive referral promotion and zero communication from Cambridge manager

I am extremely disappointed with the service at the Everlast Gym (Cambridge Beehive Centre).

In January 2025, I referred two new members based on a clear promotion promising 3 months of free membership per referral. However, the gym has failed to honor this commitment.

Update: The referral promotion has finally been honored after four months. I’m updating my review to 3 stars as the result is positive. However, I’m still not happy with how this was handled. Between speaking to staff four times and being ignored by management via email, it wasn't a good experience.

April 27, 2026
Unprompted review

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