Everlast Gyms Reviews 

I joined this gym on a 12-month contract and unfortunately my experience has been really disappointing.

The biggest issue has been cleanliness. On multiple occasions there has been visible mud and hair all over the changing room floors and a noticeable build-up of dust on and around equipment. It doesn’t feel like a hygienic environment to train in, which is the bare minimum you’d expect from any gym.

I raised this with the company, but the response was very generic and didn’t lead to any meaningful resolution. While they said they would “pass it on,” nothing was actually done to address the concerns.

On top of that, when trying to leave at the end of my 12-month term (despite giving advance notice), I was told I still had to pay for an additional full month due to how their billing cycles work. This wasn’t made clear when joining and feels misleading.

Overall, poor customer service, lack of accountability, and below-standard cleanliness. I wouldn’t recommend joining.

7 treadmills, all step machines and incline ellipticals ALL BROKEN

Over half the cardio machines have been broken for MONTHS with no sign of repair, (7 treadmills, all step machines and incline ellipticals) which is unacceptable for a paid membership. The class schedule is sparse to the point of being almost nonexistent, only 1 early morning class. Steam room is also broken. To top it off, they’ve raised prices. You’re essentially paying more for less—poor maintenance, limited options, and zero value for money. Not worth it

now and then me and my boyfriend go to the everlast gym in Burton to do a couples gym session, only about 3 times a month if that since he has a pass to bring someone with and im not from the area. Recently his gym account got blocked because apparently he was suspected PTing, it is extremely clear we are a couple doing a session, they mentioned how they knew he was a PT down the road and therefore blocked the account because me and him go together. i understand the stress in gyms about this but he only ever brings me, and only me rarely and no one else. it seems unfair to block his account without a warning. overall it makes us both uncomfortable to train there together. we should be allowed to train without having to think we are being watched just because they know hes a PT elsewhere, even though I cant stress at how obvious we are a couple.

I ve just smiled at one of the older female pts from this gym and she looked at me like dirt!
Just a poor representation of a terrible gym.
You genuinely feel like you are walking into a gym from the early 90s its that dated.As stated the staff unpleasant to say the least,they all need to go along with the dated decor.
A shame as the location and gym view is beautiful.

Great value gym overall. This is for King Lynn site. The cost is good for what you get, and the staff are all pretty friendly. There is an option to buy kit, refreshments, protein snacks, which is a positive. The gym layout is a bit odd, but it has everything it needs and some.
The only part letting it down is the maintenance. The drains in the steam room and showers often smell like dirty urinals or sewerage where they aren’t cleaned through properly. The condition of the pool area is ok but definitely not good.
Overall though, for the money paid you cannot grumble too much about a few stinky pipes.

It is a real shame, this place has great potential but it has been left to go to neglect, mainly because they think it will close in 2 years because of the science area coming to the Bee Hive, a short sighted view of what people need and want in Cambridge.
The changing rooms are so filthy, women's changing room has the ceiling falling through again, flies in the showers, black grime everywhere. If you don't wear flip-flops who knows what you would catch off the floor. It needs a jet wash and for cleaners to keep on top of it.
Staff are friendly and helpful.
Side of pool is Grimes, windows not cleaned, pool area. Sauna room has been shut for several years now.

0/5 – Everlast Chiswick Refurb is a Step Backwards

The refurb has made Everlast Chiswick dark, gloomy, and unhygienic. Everything is black, lighting is poor, and all windows are blacked out.

The air con unit is excessively loud and can’t be lowered. In Pilates and yoga you can’t relax or hear the tutor’s instructions over the noise.

Pool access for working adults is now extremely limited due to constant kids’ lessons. Popular classes like evening aqua, Saturday aqua, and stretch have been removed with no replacements. Reformer Pilates is now behind a premium paywall.

Mirrors are fixed too high to be usable. Shower drains don’t work properly and are left dirty.

Overall: uninviting, poorly designed, and not worth the membership. If I could give 0 stars

Tamika nancy where awesome host and always give a great service gym is great find it best time between 9 and 3 for a quieter period.

Everlast Ewell refurbishment is appalling. The fitness machines: treadmills, arm, leg press etc are too close together to move safely around. Also, the free weights area is not fit for purpose; a serious health and safety accident waiting to happen. No proper stretch area,and, the yoga, Pilates studio is filled with hyrox equipment. Furthermore, the steam and sauna are both constantly out of order; the pool temperature too cold on many occasions; these areas were not ‘refurbished’. The increased cost of membership, £45 in most cases, is not reflected in the quality of the refurbished gym. Thus, after 14 years as a member I have had no option but to cancel and go elsewhere.

Lisey was extremely helpful when calling up about information

The music in this gym is like a club. Impossible to listen to your own music and zone out. Absolutely awful experience today. Splitting head ache

Friendly staff and good gym. Wide range of equipment with plenty available. Cleaning equipment on racks and I even liked the music they were playing. I've been to the pool there before and that is nice and clean and at a good temperature. Clean and accessible changing area. Good availability of drinks. Discount on merch if you need that too.

At the Trafford branch, reformer classes are extremely hard to book—I have to set reminders 2–3 weeks in advance. There’s also a particularly unpleasant instructor (Ava) who regularly starts classes a few minutes early and has turned people away despite them arriving on time, simply because introductions had already begun.
Also, to pre-book when you want to use the sauna is far from ideal.

Thieves. I've been going to this gym for over a year. Not the best gym but not the worst. Swimming pool stinks of sewers most of the time so avoid it.
Cancelled my membership with 1 month and 1 day notice. I did this over the phone, was told to wait until the last payment came out (a few days later) and that they'd call me back on that day. They never did. I called them myself a bit after to be told it was cancelled for me (even though I wasn't told). 1 month layer I WAS CHARGED. Unbelievable.
Called to complain and request a refund, had an email back to say that I cancelled with less than a month's notice.... guess what, I DIDN'T but they MADE me wait a few days so then it WAS less than a month. Absolutely disgusting! Still trying to get my refund but they're ignoring me now. Don't trust these thieves!

I am very disappointed with the Everlast Gym in Thurrock.
I have been a customer for quite a long time.
I arrive early in the morning about 5am to use the gym. I normally spend about 2 hours 15 minutes in the gym.

There have been no parking restrictions but recently I received multiple parking tickets from G24 parking company. They had recently installed cameras in the area where we are meant to park. I approached Everlast but they were totally dismissive.
I explained to them that since the parking restrictions are for a maximum of 2 hours they ought to have informed their customers that we could not use the gym for more than 2 hours at a go. I was parked in the car park for about 2 hours and 13 minutes.
I also explained that since I arrive at around 5am in the morning I did not notice the new signs as it was quite dark and the signs had only been installed there.
The staff just did not care about the welfare of their customer and said they could not do anything about it even though many other clients of them had also been caught in the same trap.
It is quite sad when organisations treat their clients with such contempt and disrespect.

My local Ewell location could be great, gym and changing room recently refurbished, a great pool, BUT unfortunately the cleaning and maintenance are both well bellow par.
Coupled with frequent pool, wet area closures, lack of visible management on the floor in the wet areas make for a disappointing overall fitness experience.
Considering cancelling my membership as I am tiring of a group of 6-8 men who create an unfortunate atmosphere most days… their attitudes, points of view and standards of behaviour unacceptable in 2026 and often quite offensive. They actually put me off using the wet areas when they are there.
A number 2-3 of the freelance PT’s are almost as bad, with a possessive use of equipment for “clients” and shouting constantly…
In summary the local mgt. I think need to pay more attention to cleaning, maintenance and the customer experience for the majority...
Disappointing for a Frasers Group business and and the Everlast heritage brand.

If you are after classes-this is not the gym for you !!!
Positives:
-Large gym area, nice clean inside and outside pool, renovated changing rooms, spacious new steam room
Negatives:
-Poor quality classes reduced to 30min. Weak instructors, loud music and you dont hear what instructors are saying. They dont explain much anyway
-Dark, gloomy ,COLD , small classes studio, constant waiting list
-Horrendous traffic around this gym/ Nottingham, West Bridgford/
-They put some bikes from the stone age -no monitor to see your speed, rpm etc.

I was a loyal member for over ten years when Everlast took over the Chiswick gym. No investment for months in facilities such as the tiles in the pool, broken jacuzzi and smelly steam room. When they eventually closed for refurbishment members lost access to classes for over two months. Nothing was communicated to members about plans, but it became clear the class offer would be practically nonexistent going forward. The refurb doesn’t make any use of the location and light, a complete waste. When I gave notice I was charged three months fees despite not using the gym since December and no classes available I would want to take. Appalling management and treatment of teachers and customers. Staff are friendly but the company is shocking.

Be very wary of several of thier staff members, curly haired female Sarah , Ola, Shariah, Keeley, Courtney, Harley and thier apparent blonde male manager and few gym goers are bunch of stalkers and wierdos, got thier names of the app before anyone thinks otherwise. Sarah, Ola, Shariah and Courtney also stalked and behaved like wierdos at a previous gym where I attended. The gym goers mentioned below have a tight relationship with the staffs, no doubt that they would all behave and act the same. They can deny as much as they want, they know what they did and who they really are.

When they see unexpected and unsual things happen to people like me, they burn with envy and the amount of lengths those mentioned above gone to get my attention is off putting. Instead of approaching, they know how to stalk instead which is very creepy. Seems as if they have been watching too much social media.

When they were confronted, they acted like victims, before all of this happened I asked them to terminate my contract and willing to pay the remaining months, the liars tied me in with made up excuses.

Be wary of wannabe gangsters who have intentions to provoke and aggravate and when confronted they backed off like little boys.

Be wary of a small short blonde who attended same time as me in the morning at 7am, stalked me for over 7 months trying to get my attention, pathetic to see how she couldn't get the hint that I'm not interested in a woman her type yet they still bother me for attention.

Be wary of another blonde female who has a boyfriend but still behaved in a desperate way numerous times. It is also strange and creepy to see how some men and women behave when they don't get the attention, it is sickening.

Respect people's boundaries, privacy and space, don't feel entitled to anything like those mentioned above and don't be a coward. People like those mentioned make me laugh as I've dealt with wierdos before.

This also applies to few staff members and that wierd female blonde gym manager and few gym goers they have at puregym across the road, you can never benefit or feed off me if I don't know you on a personal level.

Please don’t go here- this gym is horrific. Constantly packed and equipment is hardly up to any standard. I’ve been at Queen’s Park gym for 5 years and going from that to here was like going from a 5 star hotel to a youth shelter. And Queen’s Park isn’t even that nice. When I was signing up, I told them I only wanted to pay for one month and that’s it because I want to see how it goes and they said I could do that. Now I’m not allowed to cancel until I’ve paid for next month?? Money sucking vampires. Don’t even use the money for the gym evidently as all the equipment is worn and inefficient. Don’t waste your time on this place 🙏