Evernote Reviews 1,600

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 733 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the application's ability to organize notes and information, finding it a reliable tool for storing important documents and managing their workflow. They often highlight its usefulness for quick note-taking, cross-platform syncing, and the convenience of having their notes accessible across various devices. Some users also commend its powerful features like OCR reading and web clipping, which enhance its utility as a digital filing system. However, a significant number of people express dissatisfaction with the pricing, noting substantial increases that make the service expensive and less competitive compared to alternatives. Many also report issues with the application's performance, citing it as slow, bloated, and prone to frequent updates that introduce bugs rather than improvements, leading to a degraded user experience.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing satisfaction with the app's... See more

Application

Customers had ambiguous experiences with the app, with many praising it as an amazing and very useful tool... See more

Price

Consumers find price to be a significant point of dissatisfaction, with many reporting that the product has... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing satisfaction, highlighting... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its accessibility and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Evernote has been useful for me regardless of what email address I had, or where I worked, or what phone I had. I am a long-time fan and I don't even use all the bells and whistles. It's a trusted pla... See more

Rated 3 out of 5 stars

When it works is great but service when difficulties arise is excessively difficult so much so that I am looking for a replacement. Most recently due to a snafu of major proportions I was seeking a r... See more

Rated 3 out of 5 stars

Never ending HUGE price increases, AI Slop that most people don't want or need, almost daily updates to interrupt your workflow. Evernote use to be great - now it's just another money grab for a piec... See more

Rated 4 out of 5 stars

I love Evernote, that´s why i have stayed a loyal costumer for years. But I do miss Norwegian as a language for "reading in and converting to text", but I must say that even though I can not cho... See more


Company details


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3.5

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 2 out of 5 stars

No love for Linux or Chromebooks. Web client loses login. Windows or get out.

It's been a bit of a downward spiral since you discontinued the Linux client after most of my family switched to Chromebook and Fedora. Unlike most other services (Amazon, eBay, Google apps, Reddit, etc), the Evernote web service requires us to re-login multiple times a day, which is interrupting it's use as a rapid note-taker. I created a ticket (no response) and there has been an active discussion on the matter (151844-always-ask-for-login-using-web-app).

What's bizarre is that the extension stays logged in, but your web-service apparently doesn't make any use of that. We're looking at Joplin in order to get back the old functionality of Evernote.

June 13, 2026
Rated 5 out of 5 stars

Evernote is my go-to app for keeping…

Evernote is my go-to app for keeping notes, documents, and personal information organized. It is incredibly helpful and straightforward, even without using the newer features. Now that I am retired, I only wish I had utilized it for my business during my career. It is an amazing tool for anyone looking to stay organized.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

All of it

All of it. I have been on Evernote since the beginning, and it has only got better every year. Love it.

June 13, 2026
Unprompted review
Rated 4 out of 5 stars

Great Value and easy to use

I like the ease of use - apart from one thing. Maybe it exists and I haven't found it! I would like to see my notes in list view, not squares. Maybe Evernote has become a little feature heavy. I use it for noting, clipping, organising information that matters to me. New features seem to rain down, but I find it quite hard to follow the explanatory videos. Usually that ias because little time is spent on finding the way in!! I am paying for a multi-machone version and it seems like good value. Thanks for this app - one of my most used. It's hard to maintain a 'legacy' app like this as the pace accelerates in a hectic rush to some imagined future. I like physical notebooks too.

June 13, 2026
Rated 3 out of 5 stars

It's getting too expensive

It's getting too expensive, too many added features and price increases. Now actively moving to something else at a better price. It's a pity because it used to be a great product at a reasonable price. It had basic bugs, but at the price they could be tolerated. Those bugs still exist, but at the price now they should have been addressed.

June 13, 2026
Rated 1 out of 5 stars

The search is broken

The search is broken and I can't find anything like I used to be able to. Support is not responding to requests for assistance and this is very poor customer service. I have been a premium customer for 12 years but the product is currently unusable. The whole point is to be able to find what you need when you need it.

June 13, 2026
Unprompted review
Rated 1 out of 5 stars

Latest features highly inconsistent

The latest features (/mermaid, /callout, /toggle) are appearing very inconsistently in the current release. On my home laptop all three features are present. On my work laptop the /toggle feature was not present, though the other two were. Identical release builds, same Evernote account.

I tested adding a toggle to a note from my home laptop, then opened that note on the work laptop, and the toggle was not functional.

But after some time passed, the toggle started working. And /toggle was present, but /callout had disappeared. After some more time, all three features appeared. However at that time some notes had them, some notes had two, and some notes had NONE.

Finally it seems the features may be working universally. But it's hard to have any confidence.

June 12, 2026
Rated 5 out of 5 stars

A Longtime Evernote User

I have been an avid Evernote user since 2009. I know many people are using different apps for their notes needs since then. However one thing for sure for Evernote, they will be improving and adding features that I would like. It has been a great app for my notes and personal lives archive for me to search at fingertips from all my devices.

June 11, 2026
Unprompted review
Rated 4 out of 5 stars

generally great

generally great , techs are always there to repair glitches. I have asked tho to set font type and size which I like but constantly reverts to smaller font I do not like . Still no reponse
However, EN is not inexpensive, they just raised prices again.

June 12, 2026
Unprompted review
Rated 4 out of 5 stars

Still the Best Digital Filing Cabinet for Serious Information Managers

Overall Rating: 4.5/5

I’ve been using Evernote for many years and currently maintain a large archive of notes and documents across dozens of notebooks. As someone who manages a large volume of professional, personal, travel, and reference information, I need a system that can store virtually everything—from meeting notes and project materials to travel plans and important documents.

What Evernote Does Well

Evernote remains one of the best tools available for capturing and organizing information from multiple sources. The ability to save emails, web pages, PDFs, photos, scanned documents, audio notes, and handwritten notes into a single searchable repository is extremely valuable.

The search function is where Evernote shines. Being able to search across years of notes and quickly locate information I vaguely remember saving is one of its greatest strengths. Recent AI-powered search features have further improved this by surfacing information that might not be found through simple keyword searches.

For people who think in categories and hierarchies, notebooks and nested tags provide powerful organizational options. I particularly appreciate the ability to create saved searches that function like dynamic folders, bringing related information together without duplicating content.

Cross-platform synchronization between desktop, mobile, and web access has generally been reliable, allowing me to access information wherever I happen to be.

Where Evernote Falls Short

The tagging system becomes cumbersome at scale. Once you have hundreds of tags, assigning tags can require typing long tag names, and navigating deep nested structures can be awkward.

Performance has improved from some of the slower periods in Evernote’s history, but large accounts can still occasionally feel sluggish.

The pricing has increased substantially over the years, making Evernote a significant subscription expense. Casual users may find less expensive alternatives that meet their needs.

The company has also undergone several ownership and strategic changes, which created uncertainty for long-time users.

Who Should Use Evernote

Evernote is ideal for professionals, researchers, consultants, project managers, travelers, writers, and anyone who accumulates large amounts of information over many years.

If your primary need is simple note-taking, there are less expensive alternatives. However, if you need a digital filing cabinet that can hold years of information and make it searchable when needed, Evernote remains one of the strongest options available.

Despite some frustrations, Evernote remains the central repository for my digital information. I’ve evaluated many alternatives over the years. Still, I continue to return to Evernote because no other platform combines capture, storage, search, and organization quite as effectively for large-scale information management.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

evernote is a unique

evernote is a unique, wonderful tool. It is the basis to organize my whole life. It is not at all cheap, but there is constant progress not only in features but also in stability and security, mainly since Bendings Spoons is on the driver seat.
Unfortunately, the price policy to offer either "almost nothing" (free of charge) or everything is a very very high barrier for potentially new subscribers. Do not forget: 150 € per year is the double of what Microsoft charges for MS Office plus 1 TB cloud storage.

June 12, 2026
Rated 1 out of 5 stars

I have had so many problems using this…

I have had so many problems using this app from my phone, Fold 5. I can create notes but accessing old ones never works. I have to shut the app and go straight to the folder. If I create a note and try to access a folder afterwards, the app freezes. Yes I have updated the app. Yes I have uninstalled and reinstalled it. Yes I have emailed tech support. Never a response and they raise the price on us. Been paying for the app since they forced us to start paying and it sucks. If I wasn't so lazy and found a quick way to export my notes to something better I would.

June 10, 2026

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