Evernote Reviews 1,607

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 733 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the application's ability to organize notes and information, finding it a reliable tool for storing important documents and managing their workflow. They often highlight its usefulness for quick note-taking, cross-platform syncing, and the convenience of having their notes accessible across various devices. Some users also commend its powerful features like OCR reading and web clipping, which enhance its utility as a digital filing system. However, a significant number of people express dissatisfaction with the pricing, noting substantial increases that make the service expensive and less competitive compared to alternatives. Many also report issues with the application's performance, citing it as slow, bloated, and prone to frequent updates that introduce bugs rather than improvements, leading to a degraded user experience.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing satisfaction with the app's... See more

Application

Customers had ambiguous experiences with the app, with many praising it as an amazing and very useful tool... See more

Price

Consumers find price to be a significant point of dissatisfaction, with many reporting that the product has... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing satisfaction, highlighting... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its accessibility and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Evernote has been useful for me regardless of what email address I had, or where I worked, or what phone I had. I am a long-time fan and I don't even use all the bells and whistles. It's a trusted pla... See more

Rated 3 out of 5 stars

When it works is great but service when difficulties arise is excessively difficult so much so that I am looking for a replacement. Most recently due to a snafu of major proportions I was seeking a r... See more

Rated 3 out of 5 stars

Never ending HUGE price increases, AI Slop that most people don't want or need, almost daily updates to interrupt your workflow. Evernote use to be great - now it's just another money grab for a piec... See more

Rated 4 out of 5 stars

I love Evernote, that´s why i have stayed a loyal costumer for years. But I do miss Norwegian as a language for "reading in and converting to text", but I must say that even though I can not cho... See more


Company details


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3.5

Average

TrustScore 3.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I really need GPS tagged notes and…

I really need GPS tagged notes and ability to find/organize my notes by location. I also hate the constant pop-ups for introductory items that i'm forced to click through when opening up the software online.

June 10, 2026
Rated 3 out of 5 stars

The price increase for the value is…poor

The price increase for the value is leaving a bad taste in my mouth. I'm right at the boundary of needing premium so I feel I'm paying a lot for what I get.

The AI is not helping me. In some ways it hurts as the search results become less clear.

I would prefer to see UI improvements - e.g. a scroll bar you can actually see and manipulate. Better handling of tab as a navigation tool.

I'm actively looking for an alternative...

June 10, 2026
Rated 1 out of 5 stars

Mission creep at a steep cost.

What went wrong? It started as a note-taking app that allowed access from multiple platforms and then morphed into a catastrophe of an app that seems to do everything but cook dinner, which they have apparently used as an excuse to increase the rent by five times or so. Now they're extracting hundreds of dollars from my bank account every year. Run far, run fast.

June 10, 2026
Unprompted review
Rated 2 out of 5 stars

Too expensive compared to competitors

I started using this tool during my university time, as the free plan was pretty good. Now the price for the whole thing is the same as Office 365 for personal usage, which offers the notes app and all the other things. Over the years, new features came to be quite useless, with some AI slop that nobody asked for.

June 10, 2026
Unprompted review
Rated 3 out of 5 stars

Expensive for the simple tasks that I…

Expensive for the simple tasks that I use it for, but I've been using for maybe 5-7 years so it's painful to leave. Desktop app is temperamental and so is the mobile app when there's no internet. I would find another solution if I was startin from scratch.

June 10, 2026
Rated 3 out of 5 stars

I'm becoming dissatisfied with the…

I'm becoming dissatisfied with the search capabilities, seem to be getting less accurate and less useful. I expect that search will be able to reach into PDF documents and other attachments for keywords.
Also it would be very handy to generate or propose automatic tags applied to notes, esp. scanned items.

June 8, 2026
Rated 3 out of 5 stars

I am a solo person who saves files for…

I am a solo person who saves files for my own use. Collaboration functions are bloat for me. I also don't like AI and wish I could turn it off. And there are SO many updates. Using this on my 3 computers means I've got multiple updates regularly. I liked it more 5 years ago.

June 8, 2026
Rated 2 out of 5 stars

Everyone was my favorite app of 2012

Everyone was my favorite app of 2012. I absolutely loved it. Now, all I think of when Everynote comes to mind is... yet another splash screen about what has changed since I launched it last. No other app changes so much so often (or rather, no other app insists on announcing changes with such annoying frequencecy). I miss the Evernote of 2012 and I dread moving my documents to another platform, but it's inevitable.

June 9, 2026
Rated 4 out of 5 stars

13 year user: Everything---but ability to export

I've been using Evernote for at least 13 years now. I put most of my book ideas, comic ideas, video ideas, studies, info from important emails, pictures of important cards, some things I want to transcribe, lists, important dates, checklists, sections for organizing complex subjects, ideas, important numbers to quickly transfer to the Evernote on cell phone, tablet or PC, keep track of health numbers, and other things on Evernote, because I know that they will not disappear, will be eminently findable, and the product is not disappearing anytime soon.
It has continually made itself more useful. I would love if they could make it that I could export easily to Word or a PDF. That would truly help. This program is about the most expensive app I have, but it is also pretty close to indispensable. Please work on making the files exportable and printable. It is the one big drawback that could make me rethink using Evernote. Thank you

June 9, 2026
Rated 2 out of 5 stars

bring back arial / helvetica

bring back arial / helvetica

i hate the fonts available, and it's unreasonable to limit it SO small. i understand not having 50 fonts, but this is garbage.

the amount of updates, device limitations, etc are contributing to my frustration with Evernote. I've been loyal for 15 years and pay for it, but when i tried to use my other laptop this last week it was the biggest hassle, just to access what's already mine.

June 9, 2026

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