Evernote Reviews 1,607

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 733 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the application's ability to organize notes and information, finding it a reliable tool for storing important documents and managing their workflow. They often highlight its usefulness for quick note-taking, cross-platform syncing, and the convenience of having their notes accessible across various devices. Some users also commend its powerful features like OCR reading and web clipping, which enhance its utility as a digital filing system. However, a significant number of people express dissatisfaction with the pricing, noting substantial increases that make the service expensive and less competitive compared to alternatives. Many also report issues with the application's performance, citing it as slow, bloated, and prone to frequent updates that introduce bugs rather than improvements, leading to a degraded user experience.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing satisfaction with the app's... See more

Application

Customers had ambiguous experiences with the app, with many praising it as an amazing and very useful tool... See more

Price

Consumers find price to be a significant point of dissatisfaction, with many reporting that the product has... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing satisfaction, highlighting... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its accessibility and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Evernote has been useful for me regardless of what email address I had, or where I worked, or what phone I had. I am a long-time fan and I don't even use all the bells and whistles. It's a trusted pla... See more

Rated 3 out of 5 stars

When it works is great but service when difficulties arise is excessively difficult so much so that I am looking for a replacement. Most recently due to a snafu of major proportions I was seeking a r... See more

Rated 3 out of 5 stars

Never ending HUGE price increases, AI Slop that most people don't want or need, almost daily updates to interrupt your workflow. Evernote use to be great - now it's just another money grab for a piec... See more

Rated 4 out of 5 stars

I love Evernote, that´s why i have stayed a loyal costumer for years. But I do miss Norwegian as a language for "reading in and converting to text", but I must say that even though I can not cho... See more


Company details


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3.5

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 4 out of 5 stars

Still the Best Digital Filing Cabinet for Serious Information Managers

Overall Rating: 4.5/5

I’ve been using Evernote for many years and currently maintain a large archive of notes and documents across dozens of notebooks. As someone who manages a large volume of professional, personal, travel, and reference information, I need a system that can store virtually everything—from meeting notes and project materials to travel plans and important documents.

What Evernote Does Well

Evernote remains one of the best tools available for capturing and organizing information from multiple sources. The ability to save emails, web pages, PDFs, photos, scanned documents, audio notes, and handwritten notes into a single searchable repository is extremely valuable.

The search function is where Evernote shines. Being able to search across years of notes and quickly locate information I vaguely remember saving is one of its greatest strengths. Recent AI-powered search features have further improved this by surfacing information that might not be found through simple keyword searches.

For people who think in categories and hierarchies, notebooks and nested tags provide powerful organizational options. I particularly appreciate the ability to create saved searches that function like dynamic folders, bringing related information together without duplicating content.

Cross-platform synchronization between desktop, mobile, and web access has generally been reliable, allowing me to access information wherever I happen to be.

Where Evernote Falls Short

The tagging system becomes cumbersome at scale. Once you have hundreds of tags, assigning tags can require typing long tag names, and navigating deep nested structures can be awkward.

Performance has improved from some of the slower periods in Evernote’s history, but large accounts can still occasionally feel sluggish.

The pricing has increased substantially over the years, making Evernote a significant subscription expense. Casual users may find less expensive alternatives that meet their needs.

The company has also undergone several ownership and strategic changes, which created uncertainty for long-time users.

Who Should Use Evernote

Evernote is ideal for professionals, researchers, consultants, project managers, travelers, writers, and anyone who accumulates large amounts of information over many years.

If your primary need is simple note-taking, there are less expensive alternatives. However, if you need a digital filing cabinet that can hold years of information and make it searchable when needed, Evernote remains one of the strongest options available.

Despite some frustrations, Evernote remains the central repository for my digital information. I’ve evaluated many alternatives over the years. Still, I continue to return to Evernote because no other platform combines capture, storage, search, and organization quite as effectively for large-scale information management.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

evernote is a unique

evernote is a unique, wonderful tool. It is the basis to organize my whole life. It is not at all cheap, but there is constant progress not only in features but also in stability and security, mainly since Bendings Spoons is on the driver seat.
Unfortunately, the price policy to offer either "almost nothing" (free of charge) or everything is a very very high barrier for potentially new subscribers. Do not forget: 150 € per year is the double of what Microsoft charges for MS Office plus 1 TB cloud storage.

June 12, 2026
Rated 1 out of 5 stars

I have had so many problems using this…

I have had so many problems using this app from my phone, Fold 5. I can create notes but accessing old ones never works. I have to shut the app and go straight to the folder. If I create a note and try to access a folder afterwards, the app freezes. Yes I have updated the app. Yes I have uninstalled and reinstalled it. Yes I have emailed tech support. Never a response and they raise the price on us. Been paying for the app since they forced us to start paying and it sucks. If I wasn't so lazy and found a quick way to export my notes to something better I would.

June 10, 2026
Rated 5 out of 5 stars

Perfect for the Neurodivergent Mind

I LOVE this productivity software and have been using it 2 yrs+. I use it for personal use, but im 20 yrs+ IT in professional life and I have tried ALOT of these types of software paid and unpaid. Honestly, the special part of this software for me, is that its designed perfectly for the neurodivergent mind w/ very little maintenance time. It doesn't force a construct or a metaphor, but is flexible enough that even the very most disorganized can create the clutter that the neurodivergent mind feels comfortable in.

I look at EN like a second brain. I set it up to fit my mind. This thing is flexible enough in its relationship connections to be able to map to any mind enough to operate like a second brain and never have an issue finding things. Can be highly personalized to the way the individual users brain works which makes this perfect for me in my personal life.

June 10, 2026
Rated 4 out of 5 stars

Long-term Evernote User - good enough.

I have relied on Evernote for many years and still do. It's worth the cost. Unfortunately, it's become overly layered with features I don't prefer to use. I work harder than I want to bypassing them. A specific tutorial on streamlined use of this product would be helpful. In the meantime, it's good enough and much more satisfactory than MS Onenote.

June 11, 2026
Unprompted review
Rated 2 out of 5 stars

Looking to jump ship

I used to love Evernote, the feature bloat, and AI additions, and +%50 price increase has me looking to jump ship. The AI features have completely ruined the ability to search my notes. They make UI changes that impact my usability without testing or asking for user imput.

June 11, 2026
Unprompted review
Rated 2 out of 5 stars

So glitchy

I have used Evernote for decades. It plays a crucial role in organizing my workflow, which is why I'm reluctant to leave it — but it has been so glitchy over the past couple of years. And over the same time period, the subscription cost has skyrocketed. I'm paying more for an inferior product and getting very close to jumping ship.

June 11, 2026
Rated 5 out of 5 stars

I find Evernote reliable

I find Evernote reliable, dependable and easy to use. It went through a bad patch a few years ago, but has really turned a corner. I can easily track ideas and maintain an archive of work. The transcribe function for written notes is also very helpful. All in all, one of my go-to apps.

June 11, 2026
Rated 5 out of 5 stars

I love Evernote

I love Evernote. It's a great place to store things and makes it easy to tag and organize my notes. Love it.

June 11, 2026
Rated 1 out of 5 stars

Expensive, Slow and Problematic

I've been using evernote for YEARS!. It's become super convoluted, with way too many frequent updates and over information. It now takes TOO long to load, it crashes SO often and now I feel trapped in this program because I have so many notes there and of course the price was raised by so much. It feels like an insult.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I've use Evernote for several years and it's soooo helpful!

I've been using Evernote for several years, and it's soooo helpful. The number 1 thing is that it's available on all my devices. I can make a note on my phone or laptop, and there it is, almost instantly available, on my desktop computer. I make notes in all sorts of situations - meetings, things I think of throughout the day, etc - and I can organise these my project or category. But I also use it to compose messages or posts that might take a while to draft, so I don't use losing my draft if that app (or my computer) crashes, and don't risk sending before I'm ready. I can then copy and paste the text in from Evernote. The only downside is that the formatting doesn't always translate between apps, but the text is there. They're constantly refining features and bringing out new ones, so it generally keeps pace with my needs.

June 11, 2026
Rated 1 out of 5 stars

How on earth can a product whos main…

How on earth can a product whos main focus is TEXT be SO HORRIBLE at handling text? Does your team not use the product? Here's an example.

Create a new note, select all (Ctrl+A) and set the font size to 24. Now start typing, adding, and removing lines. Eventually, you'll see text start appearing that is not size 24. So keeping a document with a larger font size becomes nearly impossible, forcing the user to constantly select all and reset the font size.

Then, when working with lists, checklists, etc, other elements don't line up properly to the larger font.

FIX TEXT HANDLING IN YOUR TEXT-BASED PRODUCT! It's been garbage at it for over a decade. Either fix it, or fire your team and get good developers who can figure out how to handle basic text editing.

June 9, 2026

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