I bought 4 EVGA power supplies from Newegg.com in 2023. One failed 3 years later but had a 5 year warranty. They denied my return claiming that the power supply was sold to Amazon and not Newegg. Los... See more
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had an issue with evga precision x1 with FE led settings not being persistent, emailed them and eventually a week later got 'founders edition was originally and only by NVIDIA.' as a response. brill o... See more
Let me start by saying that I have been an EVGA fan for years. I have exclusively bought their graphics cards for at least 15 years. I know supply chain problems have caused a great many businesses... See more
3080 nvidia card stopped working before the warranty thank goodnes!. 3 flashing lights on the video card made it mandatory card failure apparently and they did the RMA. I'm still waiting after about... See more
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Bought an evga 850w P2 supernova 3…
Bought an evga 850w P2 supernova 3 years ago. Developed a fault on 5v rail only outputting 3.3v sent back to evga HQ in Preston (not germany thanks evga) within 12 hours of recieving they had issued me a return tracking number.
Delivery from ups seemed steady at best took 4 days to come back then when the parcel finally arrived I noticed it had come from Germany. Unboxed and inside was a brand new P2 1000w supernova.
Best RMA ever. Keep up the good work evga just wish they made and gpus
August 14, 2018
Unprompted review
Top notch customer service and support
I have been using EVGA products for the past 10 years. In that time I have had to use their RMA process twice. First time was with an old GTX 260 216 core. The second time was a GTX 970. Products go bad and when they do warranty service is a must. These guys have always been very responsive and their customer service is top notch.
Each time I had to submit an RMA I just had to call them. They know who you are based on the phone number on file when you create an account. Wait times are next to nothing. I called at about 6PM on a weekday and was with a rep within about 2-3 minutes. Had an RMA in process in less than 5. It helps when the end user is also an IT professional by I digress. The RMA turn around time is your standard 7-14 business days. Nothing to knock here.
If you ever need to call them, never hesitate. These guys are awesome.
March 23, 2018
Unprompted review
To be honest I've never had to deal …
To be honest I've never had to deal with them myself, but some of my friends had. I heard only good things about their customer service and quality - they send you a new GPU in advance so you wont have to wait God knows how long for a replacement.
January 16, 2018
Unprompted review
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