Delivered photos not ordered within an order with a very short time interval to return. Not a serious company. Ok photos, but a scam for the rest.
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Did not like the photos much. They could have shot them better and told the children to atleast tidy their hair before the photographs. No package to order group photos of multiple years together. The... See more
Company replied
Was not happy that we couldn't buy the group picture as a magnet. The magnet was only available for the portrait picture. It has been a tradition for us to send the grandparents the class pic each y... See more
Company replied
Straightforward, no hassle or problems, good prices, shipping was even faster than promised. Print was darker than I intended, but I don't see that as their fault.
Company replied
Company details
Written by the company
EXAKTA PHOTO är ett skolfotoföretag som med engagemang och yrkesstolthet skapar minnen. Med ödmjukhet och envishet strävar vi framåt för att befästa vår position som Sveriges största skolfotoföretag.
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2.8
Average
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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The photos are perfect
October 28, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
We appreciate hearing that from you.
Kind regards, Exakta Photo.
Very convenient for us
October 18, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
We appreciate hearing that from you.
Kind regards, Exakta Photo.
All are good
All are good. We have had good options to choose from.
Hoping for the good delivery of photos...
October 18, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
We appreciate hearing that from you.
Kind regards, Exakta Photo.
Way to much money for what it is
Way to much money for what it is!
No group picture, not many options for purchases. Overall not good!
October 24, 2023
Reply from exaktaphoto.se
Hello and thank you for your review.
The decision concerned whether or not there should be a group photo is up to the school.
But sorry that you are not satisfied and will pass on your feedback regarding options for purchases. Sincerely Exakta Photo.
We have not received the photo yet
October 16, 2023
Reply from exaktaphoto.se
Hello, Thank you for your review, but it's sad that you don't seem completely satisfied.
We would appreciate it if you would like to contact our customer service and clarify your views to us. You can contact us at info@exaktaphoto.se. Or call us at 0431-445600. Kind regards, Exakta Photo
Satisfied with purchasing process
Satisfied with purchasing process. It would be great if the price can be cheaper.
October 16, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
We appreciate hearing that from you.
Kind regards, Exakta Photo.
Reply from exaktaphoto.se
Hi,
Thank you for your review!
We appreciate hearing that from you.
Kind regards, Exakta Photo.
I feel the cost is on a higher side…
I feel the cost is on a higher side specifically if we have multiple kids in school. It would be helpful if prices could be made better
October 15, 2023
Reply from exaktaphoto.se
Hello! We apologize for your dissatisfaction regarding our prices for the products. We would appreciate it if you would like to contact our customer service and share your views for improvement. Our email address is info@exaktaphoto.se or give us a call 0431-445600.
Kind regards Exakta Photo.
None of the photos have natural smiles
None of the photos have natural smiles this time
October 22, 2023
Reply from exaktaphoto.se
Hello, Thank you for your review, but it's sad that you don't seem completely satisfied.
We would appreciate it if you would like to contact our customer service and clarify your views to us. You can contact us at info@exaktaphoto.se. Or call us at 0431-445600. Kind regards, Exakta Photo
Simple to do
Simple to do. Just load the photos and its all done for you. Then its easy to change as many photos as you want. The finished product is beautifully crafted, a book of memories for ever.
October 13, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
We appreciate hearing that from you.
Kind regards, Exakta Photo.
Photographs were not well shot and service was extremely expensive
Did not like the photos much. They could have shot them better and told the children to atleast tidy their hair before the photographs. No package to order group photos of multiple years together. The bordering for some photo sizes are not clean. Since my kid's school chose this service. Even after ordering these expensive photos and packages, additional 49 SEK shipping charges are there. Overall extremely expensive service.
October 20, 2023
Reply from exaktaphoto.se
Hello! We apologize for your dissatisfaction regarding our prices for the products. We would appreciate it if you would like to contact our customer service and share your views for improvement. Our email address is info@exaktaphoto.se, you can also reach us on 0431-445600. Etc., Exakta Photo.
Fast checkout process
Fast checkout process, clear pricing. But I wanted to add pictures to an existing order but couldn't. They should make this possible.
October 13, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
We appreciate hearing that from you.
Kind regards, Exakta Photo.
Mkt bra bra bra
October 13, 2023
Reply from exaktaphoto.se
Hej,
Tack för ert omdöme, roligt att ni är nöjda med oss!
Mvh, Exakta Photo.
It's very easy to choose pics and order…
It's very easy to choose pics and order photos from your website.
October 9, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
We appreciate hearing that from you.
Kind regards, Exakta Photo.
Reply from exaktaphoto.se
Hi,
Thank you for your review!
Kind regards, Exakta Photo.
Easy to order and option to select from…
Easy to order and option to select from different packages
October 14, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
Kind regards, Exakta Photo.
Photos were awesome
Photos were awesome. There should option available to choose single photo also
October 5, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
Kind regards, Exakta Photo.
Easy to customize your product
Variety of choices to customize your product
A little bit expensive
October 14, 2023
Reply from exaktaphoto.se
Hi,
Thank you for your review!
Kind regards, Exakta Photo.
Om Döme
The webpage is nice, although it did not work so well on a smaller phone screen. It worked wonders on a tablet though. The pictures are nice, and the quality of the received photos is great too.
September 27, 2023
Reply from exaktaphoto.se
Hello, Thank you for your review, but it's sad that you don't seem completely satisfied.
We would appreciate it if you would like to contact our customer service and clarify your views to us. You can contact us at info@exaktaphoto.se. Or call us at 0431-445600. Kind regards, Exakta Photo
Reply from exaktaphoto.se
Hi,
Thank you for your review!
Kind regards, Exakta Photo.
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