Delivered photos not ordered within an order with a very short time interval to return. Not a serious company. Ok photos, but a scam for the rest.
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Did not like the photos much. They could have shot them better and told the children to atleast tidy their hair before the photographs. No package to order group photos of multiple years together. The... See more
Company replied
Was not happy that we couldn't buy the group picture as a magnet. The magnet was only available for the portrait picture. It has been a tradition for us to send the grandparents the class pic each y... See more
Company replied
Straightforward, no hassle or problems, good prices, shipping was even faster than promised. Print was darker than I intended, but I don't see that as their fault.
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EXAKTA PHOTO är ett skolfotoföretag som med engagemang och yrkesstolthet skapar minnen. Med ödmjukhet och envishet strävar vi framåt för att befästa vår position som Sveriges största skolfotoföretag.
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Reply from exaktaphoto.se

Reply from exaktaphoto.se
The prices are very high
The prices are very high! Packet combinations are not good.

Reply from exaktaphoto.se
Fake order and fake invoice, very unproffesional…
I have not even ordered anything from this company and yet I was sent a letter which arrived today, telling me that I risk to have the matter sent over to Kronofogden, the bailiff if I do not pay until October 2nd. Yes I had my pictures for graduation taken by this company, but I didn´t order them and definetly didn´t recieve any sort of invoice. In the confirmation email, it even says that the invoice for how to pay is supposed to "come with the picture catalog" itself. Then how am I supposed to be able to even pay for anything which I didn´t even order??? What is this - a scam company???

Reply from exaktaphoto.se
The photo quality is not ideal to me, page is not so easy to use
The photo quality is not ideal to me, if photographer is paying more attention to the look of kids, such as messy hair or folded clothes, at least help to make them look better in the photos, as small kids all play in school, and the hair will not be the same as when they left home in the morning.
Its not so easy to choose photos when logged in the page, especially when you have two kids to shift photos to check.

Reply from exaktaphoto.se

Reply from exaktaphoto.se
scam company in my opinion
scam company in my opinion. sending photos you haven't ordered and with an invoice. must pay or return the photos. you have to pay for the postage. terrible way to do business with young kids. is the school to blame for making this situation?
i would avoid them 100%
Update: They get the students to order these photos on the day of the stedenten when they are in "party mode". please make your children aware, not to sign anything from this terrible company who are trying to take advantage of the.
i will not waste my time dealing with your customer support.

Reply from exaktaphoto.se
the worst photo company in the world
the worst photo company in the world, and i make no mistake in writing it. 7 months ago I paid for my son's photos and I have received absolutely nothing, and since I can read they use the same response message for everyone. rubbish the service of this company. IF someone reads it before buying, please DO NOT BUY ANYTHING FROM THIS COMPANY

Reply from exaktaphoto.se
Fake Company BAD BAD BAD SERVICE DON'T USE
Fake Company. Ordred very expensive schoolphoto from my sons Gymnasium Malmö Latinska in early Fall 2022. Still now in February 2023 I haven't recieved most of my order - the School Catalouge, which I already paid for in the first place. I wrote Custom (no) Service many times on their homepage. Warious girl names postulated 3 times untill now that they already send the Catalouge to my adress in Copenhagen - just on the other side of Oresund. Same Adress where I recieved the 2 photos in January 2023 - but stille no Catalouge. Last week another girl name suddently said they could NOT send post to Copenhagen or outside Sweden and it was a lucky bonus that I recieved the Photos in the first place. I gave them my sons Swedish adress in Malmo - but STILL have NOT recieved the Catalouge. I do not recomend the Schools in Sweden to use this fake company any more - They take your money and then NOTHING HAPPENS - BAD BAD BAD BAD

Reply from exaktaphoto.se
Fake company
Fake company!
I purchased a product for my daughter.( Her school pictures+ Catalogue) still did receive after 3 month.
It's a fake company.
No more purchase.-
Contact twice to support. Support Give me further time and time and time.
My daughter already complain to school manually. I will complain officially next week.
Ban this company in Sweden, so they don't make fool to other Kids.

Reply from exaktaphoto.se
unprofessional company
unprofessional company: they don't know how to take photos of little children, and they have no skills to arrange those photos into a nicely designed yearbook.

Reply from exaktaphoto.se
Hello
Hello
Staff are profissional and friendly, offer good solutions.
Regards,
Lana

Reply from exaktaphoto.se
FRAUD COMPANY!
FRAUD COMPANY!
I ordered and payed for a school photo album (through the International English School in Linköping) in October. Almost two months later - NOTHING. I can't get hold of them - they don't reply to emails and when calling the telephone queues are *closed for the day*. It looks like a SCAM/FRAUD company. Don't buy from them. I am going to report them to the school to make sure this doesn't happen again. You should do the same: report them to your schools to make sure they don't get a contract next year.

Reply from exaktaphoto.se
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