Experium Travel Ltd Reviews 

215
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the meticulously planned itineraries, which ensure diverse and exciting experiences in amazing locations. Many highlight the exceptional service and the professionalism of the staff and local guides, who are knowledgeable and passionate. People appreciate the smooth execution of trips, making every journey memorable and exceeding expectations. Reviewers consistently highlight the company's ability to create unique and authentic travel experiences, often going beyond typical tourist paths. Many customers return for multiple trips, citing the personalized approach and the opportunity to explore diverse cultures and landscapes. The overall sentiment reflects deep satisfaction and anticipation for future adventures.

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Reviews shaping this summary

Rated 5 out of 5 stars

Just returned from the recent Vietnam, Cambodia, Laos trip. So well planned by Experium Travel , Yvette. Great varied itinerary - cities, boat trips, caves, local people, crafts, markets & countryside... See more

Company replied

Rated 5 out of 5 stars

Wow! Chile was everything you ever learned in geography at school on steroids. Spectacularly scenery from the Atacama desert, snow-capped volcanic Andes, salt plains, lakes, glaciers, national parks... See more

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Rated 5 out of 5 stars

Trips with Experium Travel mean truly experiencing every Country you visit, something Tour Director Yvette feels very strongly about, she is passionate about travel and wants every person she takes... See more

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Rated 5 out of 5 stars

I've recently returned from a fantastic short break to Luzern in Switzerland with Experium travel. Yvette and the swiss transport system have alot in common, they are both very efficient,reliable... See more

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Company details

  1. Tour Operator

Written by the company

We are a specialist Tour Operator who loves nothing more than showing our clients amazing destinations in the world. Small groups. Fully escorted to some of the world’s most wonderful hidden gems.


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4.7

Excellent

TrustScore 4.5 out of 5

215 reviews

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4.7

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(215)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Colours of Peru 2024

I have just returned from a fabulous holiday to Peru. The sights and scenery were stunning, from seeing condors to the islands of Lake Titicaca, from Cusco to the wonderful Sacred Valley and of course Macchu Picchu and the Amazon rainforest. Yvette is a wonderful tour manager, putting together a holiday with so much variety and giving us an insight into local lifestyles and customs. She always provides excellent local guides and having already been on 6 holidays with Yvette, and 2 more booked, I cannot recommend Experium highly enough.

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Due to the bad experience during Peru…

Due to the bad experience during Peru and Namibia Tours, I have cancelled the upcoming tours for Jordan and Morocco. Mainly due to the incidents that occurred during Peru. Yvette the Tour Guide does not keep a boundary between professionalism and personal life. She constantly talks down about most of her clients who are repeating ones. During the tour Yvette created a divide in the group between Robin (one of her old friends) and the rest of the group by talking low of her and creating a bad image for her within the group.
If people want to do their own thing during the evenings then they made to feely guilty for not attending and it becomes a common joke within the group, it feels like being at a school playground rather than on holiday
Yvette (Tour Guide) also made degoratory comments about local villagers in Peru, one being 'Beggars cannot be Choosers' during the picnic day that we had, which I felt was not acceptable and she was looking down at the locals.
Yvette was also rude to other tourists during the boat ride on Amazon, she was only requested to put on her life jacket but she went off on one. Only creating a bad image for herself.
Yvette is generally rude to her clients, there was an incident at Amazon were she lashed out at me in front of everyone when we were at Amazon. Even though she apologised later on, it was not acceptable behaviour, as I have paid for a service and expect answers and not to be spoken to rudely.
Yvette demands alot from the locals guides especially when we were at the amazon she requested to leave before the other members of the group arrived (who were not part of our group, but they had paid to be on the same tour with us. She should have requested a private tour for our group if she wanted special treatment instead off lashing out at the guide who was right in what he was saying, that he had to wait for the others to arrive before he could leave,
We were also not given a choice to what activities we wanted to do at the Amazon and Yvette decided to pick according to what she liked.
She made executive decisions switching the iterniary around without informing other members of the group, due to this I had to miss out on one of the activities, which I was looking forward to, as she changed the plans without informing me.
There was also an incident at Machu Pichu when Robin (another member of the group) was pushed by another Tourist and nothing was done by the guide, which I felt was not on and putting our lives at risk as it was not managed properly.
I felt most of the guides at Peru were not up to it and did not do a great job as she always boast about having the best guides.
I was not too impressed by Namibia either as 80% (6 hours ) of the time was spent on the coach travelling between lodges and only one full day of gaming. She should have been more clear about the % that is spent on the road, if I had known I would not have come.
There are other people that have been unhappy in how she speaks to them but they never voiced their concerns.
I also felt that she talked people out from doing activities just because she did not want to do it. Especially with the Night Walk a few people wanted to do this but she was being really negative about it. In Namibia a lady wanted to climb the Dunes to which Yvette was orginally going to accompany her but changed her mind last minute.
She also put me off from doing the aircraft in Namibia saying I was not guaranteed a window seat, which is not the case after asking around, so I missed out on the experince
Yvette made fun of me and another tourist in Namibia when we were encountered with a snake due to our phobia of snakes we were quite traumatized with the incident and she repeatingly mentioned it again in Peru and the Amazon amongst other members making a joke out of it. Only those that have phobia of snakes will understand. I found it really childish.
Overall I have found Yvette extremly rude and have cancelled the future tours with her

Responses to the comment below:
Can you explain what you mean by ‘Islamic Slant’, which I find very offensive. After your behaviour during Peru I decided to cancel Jordon and Morrocco.
Do realise you are defaming my character by stating I have fabricated lies. Certainly, was not misinterpreted you clearly used the phrase ‘Beggars cannot be Choosers’ in relation to the local villagers in Peru. Sally and Mags were present at the time.
Amazon activities, your response backs my point, you decided to pick what was appropriate and we had no choice. We paid £1000 for the 2 days, would you not think it was appropriate to ask what we wanted to do instead of just giving us 2 options from the several. You need to work on your attitude and treat your clients with respect as we have paid for a service, we are not on a school trip. I have spent thousands,do you really think I am bothered about a couple of hundreds deposit, shame on you

May 31, 2024
Unprompted review
Experium Travel Ltd logo

Reply from Experium Travel Ltd

Dear Shareen. Thank you for your feedback from the recent tour to Peru. Whilst I always welcome feedback from my clients I do feel that your comments need explaining.
Firstly, you cancelled the Jordan tour because you have made other arrangements for a "private tour with friends" as you want a more Islamic slant on the tour. This you already told me when you were in Namibia.
Again, the Morocco tour, was a tour you had said you would probably cancel whilst we were in Namibia due to work commitments.
Yesterday evening, You asked for your deposits to be refunded and after I explained that deposits were non refundable - you have chosen instead to leave this negative review which I believe contains untrue and unfair comments.
To take your various comments one by one - the comment that you allege I made making derogatory comments about locals - is completely fabricated by yourself. I have never insulted local people and never would. In fact, I support many locals and local communities where I take groups. I think you misheard or misinterpreted something I said.
On tour - People are free to eat in any restaurant of their choice and I make a point of explaining this. I simply offer people a chance to eat together if they wish BUT there is never any 'pressure' to join the group if people want to go off and do other things. I simply suggest a time to meet for people if they wish to go out together. After all, I have many solo travellers who travel with me.

Namibia - yes the journeys are long and this is explained in full detail when I send out the details of the tour. If you had concerns about the length of the bus journey, you simply had to ask. I have been very honest with all of the information I give.

Your comments regarding Robin - I don't quite know where you get this from - but as you say - Robin is one of my oldest friends who was on this trip and in no way did I create a divide between Robin and the rest of the group. Robin chose to dine in other restaurants as the restaurants are one of the ways she enjoys to travel. This is something that she had in common with one of the other travellers who she had met on a previous tour of mine in Japan.

The Amazon activities - were chosen for the group and were selected to give the very best experience for the group. Due to heavy rain on the morning of the boat lake tour, departing at 6 am - you chose not to partake in the tour. There is no pressure to join in any activity. The lodge, who organise the activities, switched the tour to the canopy tour at 6am due to heavy rain. I did not wake you up to do the tour as you had expressed no interest in a tour that morning. The rooms did not have telephones and there was no wifi at the lodge at all making it more difficult to contact the group. That afternoon, we switched the tour to the lake - again - organised by the lodge - not Experium Travel - and when you said you had wanted to do the canopy walk - I offered you that as an alternative to the boat tour which you had not wanted to do.
You then decided you wanted to do the boat and not the canopy tour - but I clearly gave you the choice.

The Night walk - again organised by the lodge - and not Experium Travel - was not on offer that day - but this was because the guide could not do the night walk as we got back so late after the lake tour. The Night Walk - he said was done on the way back from the lake as it was already dark - but as I knew two people specifically wanted to do the night walk - again I offered them the alternative. To go with the guide. They said they didn't want to after all.
I could go on ... but rest assured I always put the clients interest above my own. I am not infallable. Sometimes I get it wrong.

These seem to be your views and not those shared by other members of the Peru trip.
It seems that you are perhaps looking for another type of tour and when your deposit was not forthcoming you chose to write this review which is a pity.

Rated 5 out of 5 stars

I have just returned Peru and the…

I have just returned Peru and the Amazon.I am not sure I have the words to explain what a fabulous time we have had.
I went with Experium Travel led by Yvette the owner of Experium.
Yvette is amazing,no detail too small to be left out,she plans everything,guides,hotels ,buses trains planes restaurants ,the best time to visit. Organisation at its best.
This was the seventh time I have travelled with Yvette, she looks out for everyone. A true expert in her field. I have more trips to do with Yvette which I look forward too very much.
Not always the same people but usually someone you recognise from previous trips.

June 17, 2024
Unprompted review
Experium Travel Ltd logo

Reply from Experium Travel Ltd

Thank you for your lovely review

Rated 5 out of 5 stars

Amazing trip to Namibia

I first met Yvette in 2016 when she was the tour manager on a single trip to Antarctica and I was very impressed by her attitude and organisational skills.
When I found out that she set up her own tour company, I was very eager to go onto one of her trips but they sell out almost as soon as they are announced.
We were lucky enough to get a cancellation to a recent trip to Namibia, and what a trip it was!
Thanks to Yvette and local guide Gerson we saw far more of the country than some of our friends who travelled with other companies.
And we very much hope to travel with Experium Travel in the future.

May 8, 2024
Unprompted review
Experium Travel Ltd logo

Reply from Experium Travel Ltd

Thank you for your lovely review

Rated 5 out of 5 stars

A chance encounter with Yvette Barnett…

A chance encounter with Yvette Barnett in April 2019 has led to some fabulous adventures. Apart from some travels with family and friends, most of my holidays since 2008 had, until 2019, been as a solo traveller in Europe.
When we met, after a long career working all over the world for other travel companies, Yvette had recently set up Experium Travel, determined to provide the very best experiences for her own clients. I asked her to send me details of a holiday in Nepal that she had arranged for November 2019. That was my first Experium holiday, the first of five with two more booked. My Experium holidays have been to Nepal, Canada (Hudson Bay, polar bears and beluga whales), Morocco, Costa Rica, India (Delhi, tiger reserves and Agra) from which I have recently returned, with trips to Jordan and Sri Lanka to come.
I declared the Nepal trip the best holiday I had had – and I have travelled fairly extensively, both as a family when my children were small and then as a couple. However, on my return from each Experium holiday, my immediate reaction has been the same – the best holiday. They have all been wonderful, but in very different ways.
I am not sure if Yvette would claim to have a winning formula, but true of all my Experium holidays are the following: meticulous planning with attention to detail; small groups so that every client knows they are valued and supported; an extensive network of seemingly the very best agents in the countries visited so that if emergency help is needed (very rare) it can be provided speedily. Then come the more interesting, client facing parts: the best destinations at the best times of year for those countries; wonderful hotels, lodges etc., some of them 5 star quality, others more simple but equally wonderful and staffed by the friendliest, most helpful staff; out of the ordinary itineraries arranged as a result of Yvette’s extensive knowledge and that of her loyal, local agents who have known her for years.
Finally, it’s also the people who join Experium holidays who add so much to the overall experience. Yvette’s ‘formula’ appeals to a wide range of clients from many different backgrounds, and the fellow travellers, particularly when one is a solo traveller like me, add enormously to the fun. You can opt out and sit alone, dine alone, etc. if you want to, but people don’t because we all have so much excitement to share, either at breakfast in anticipation of the day ahead, or at dinner at the end of a great day.
Are there any downsides? No, I don’t believe so, unless you think that the popularity of these holidays is a disadvantage! You have to make decisions very speedily because Experium holidays sell out very quickly.
And finally, I very rarely write reviews, which isn’t entirely fair because I read reviews and I am sometimes influenced by what I read. Experium Travel deserves more than 5 stars, but that is the maximum I can give, so the least I can do is to write a review to add to the many endorsements already given to Experium.

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

5 star experience with excellent value for money

I cannot recommend this company enough for people wanting to visit parts of the world which are tricky to navigate!! Especially those wishing for a truly wonderful wildlife or cultural experience that is too remote for the majority of us to achieve on our own. Yvette runs the most wonderful trips and it is entirely organised to minimise stress and maximise the enjoyment of the traveller on every level. Perfect level of luxury combined with the most memorable of life experiences. We travelled as mother and daughter to India to see the bengal tigers (in particular) and I would not hesitate to recommend this trip to everyone!

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

I have recently returned after a…

I have recently returned after a fabulous guided tour of Japan. Tour manager could not have been better organised and helpful to all of our group. Tour guides also excellent.The tour began in Tokyo, Hakone, Kyoto, Hiroshima and finally to Osaka. Cherry blossom stunning the further south we went.
My highlight was Hakone stay in fabulous hotel on banks of Lake, where I experienced an open air spa Japanese style. Trip to see Mt.Fuji , cable car and boat trip . Well worth the effort getting there. Bullet trains included. Would I do it again. Yes.

March 25, 2024
Unprompted review
Rated 1 out of 5 stars

I had a horrible experience with them

I had a horrible experience with them. Not recomended.

March 27, 2024
Unprompted review
Experium Travel Ltd logo

Reply from Experium Travel Ltd

Thank you for your review. Whilst we welcome feedback from all who travel with us. I can see from your review that you are based in CL (Chile). My holidays are not sold to anybody who lives in Chile. Therefore, I can only assume you have Experium travel mixed up with another business but this review has not been left by someone who has travelled with me. Thank you.

Rated 5 out of 5 stars

Chile March 2024

Having recently lost my long time partner I wanted to take the trip to Chile that we had always planned to take together. I was recommended to Experium and Yvette. I have to say that I had the most wonderful time and the renewed confidence this solo experience has given me, and the friends that I’ve met, has made me look forward with enthusiasm to the new experiences I have in front of me.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Artic Finland

Another wonderful holiday thanks to Experium Travel. The Wilderness Hotel in Inari was a magical destination, a true winter wonderland. As always Yvette ensured our every need was catered for, with clear guidance provided for all our activities. Great fun on the snowmobiles, lots of laughs as we relived our dog sledding experiences and the delights of our visit to the reindeer farm. A very friendly group of travelling companions added to the pleasure of this wonderful experience. Holidaying with Experium Travel always sees me heading home with magical memories.
Kiitos Yvette.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Experiences of Oman

My husband & I have just returned from a fabulous holiday in Oman! It was our 8th holiday with EXPERIUM, again organised & lead by the excellent Yvette Barnett! We visited the mountains, desert & coast of Oman. The trip was extremely varied & really explored all aspects of the country. The local guides were very well informed, very approachable & very interesting. We sailed on a dhow, absorbed ourselves in the culture of the country, swam in sinkholes & natural spring water pools, visited a turtle reserve, rode in 4WDs over orange coloured sand dunes, saw sunsets & sunrises & visited souks, to name but a few!! We met old friends & made new ones!
We now look forward to next 3 trips we have booked with EXPERIUM travel!

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Oman 2024 From my initial enquiry to our farewell…

From my initial enquiry to our farewell at the airport, Yvette (founder of Experium Travel and a one-woman wonder), was on hand, with her warm personality and vast travel experience, to create the kind of holiday one never forgets. She truly is Experium Travel, managing everything personally, from enquiries through to leading every holiday herself. Coast, mountains, desert, dhows and dolphins, camels and quad bikes, mosques and more fine food than we could eat, this was a true insight into Islamic culture. My first holiday with Experium but certainly not my last. Yvette offers such a wide variety of destinations throughout the year that there is bound to be something unmissable on the agenda. But don’t hesitate! A measure of Experium’s excellence is that places sell out fast!

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Egypt highlights with experts in every aspect

We have just returned from 9 days in Egypt with Yvette Barnett, Director of Experium Travel. This was one of those ‘Once in a Lifetime’ trips which was only made possible due to Yvette’s ability to plan, organise and deliver the most wonderful set of experiences. From pre-holiday communications, smooth travel arrangements, wonderful hotels, cultural highlights visited with the expert and experienced local guide who was with us for the whole trip, nothing was left to chance. A small group of only 10 meant we all became friends and no one was ever left out. The highlight for me personally was the 4 nights on the dahabeya sailing south on the Nile from Luxor to Aswan. After a memorable swim in the Nile, Yvette even managed to conjure up a birthday party for me complete with bbq ashore and a birthday cake drummed in by the best crew ever. I can wholeheartedly recommend anyone travelling with Experium Travel. No matter what happens during a trip Yvette will find a solution to any issue and do so effectively and quickly. Thank you Yvette.

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

Luxury Egypt November 2023

I’ve just returned from the most amazing luxury tour of Egypt with Experium Travel and what a trip it was!
Having travelled with this company before I had no doubt it would be amazing. Yvette the owner of the company is fantastic. Her attention to detail is second to none, she has the best local agents and guides who all add to the smooth running of the trips. We started in Luxor and ended in Cairo walking through history brought to life, sailing up the Nile in a wonderful traditional Dahabiya boat - a truly magical experience.
I can’t recommend this trip enough travelling with Experium Travel always ensures you see and really experience the country you are in. Looking forward to my next Experium trip next year!!

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

A holiday of a lifetime

A holiday of a lifetime and an experience that will always stay with me.
We were immersed in cultural experiences and visited visual jewels. From UNESCO sites- the worlds biggest Hindu and Buddhist temples, to 1969 VW open top jeeps driven through rice paddies in the jungle, to a village experience of planting rice and cooking local food.
In two weeks in Indonesia, it felt like two months worth of experiences.
We visited 6 islands with a local guide at each place. This gave us real insight into everything we did and saw.
Experium really delivered in terms of experiencing a place. I’ll never forget this trip.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Indonesian experience

What an extraordinary experience to go to Indonesia with experium. This was from day one adventure after adventure. orangutan’s and jungle in Sumatra to cooking with village communities on Java not to mention the history of these place and diversity of temples. Bali is all you expect the hotel’s stunning but an unexpected surprise was Flores a beautiful island we visited to go over to Komodo to see the dragons. Hard to pick a highlight as there was so many. Do it if you can

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

3 in one Brazil Wonderland.

3 in one Brazil Wonderland.Just back from a wonderful holiday with Yvette with Experium Travel. Everything possibly was catered for making this pretty much my best ever adventure. Rio de Janeiro, the Iguassu falls and the Pantanal all wrapped up with her experience and fun. Thank you Yvette.

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Polar Bears in Churchill

Having just returned from Churchill with Experium Travel I am still on a high. What a fantastic experience. Everything was top quality and organised perfectly. Yvette, our Tour Manager, made sure that everything went smoothly as she always does. With her experience and knowledge you can only expect the best. The polar bears and beluga whales came out to play and delighted us. A trip to remember for sure.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Polar Bears & Belugas

This was a wonderful tour from beginning to end. Hotel and lodge accommodation was first class and our tour leader Yvette made sure everything ran smoothly. Experium Travel’s small groups mean that you get a more personal experience, and more attention to detail, than you might otherwise find with larger tour operators. This was my first time travelling with Experium and I will definitely use them again. Many thanks to my lovely travelling companions and to Yvette, once again, for a fantastic tour.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Yet another awesome tour - thank you Experium!

Just returned from yet another spectacular trip with Experium Travel: Finland’s Summer Experience. It was undeniably truly amazing in every respect - from a memorable overnight stay in a hide to observe brown bears and wolverines in their natural habitat (the taiga/boreal biome) as close as 3m away, to hiking through impressive silver birch forests, relaxing in a smoke sauna and swimming in one of Finland’s most beautiful lakes! Furthermore, the accommodation was superb and the food was abundant!
Needless to say, the trip itself was organised extremely well with precision, fine tuning and attention to detail, which made it run like Swiss clockwork! Each and every traveller felt warmly welcomed, valued and cared for with individual needs being promptly met. Nothing was too much trouble for the outstanding Experium Travel Tour Manager - Yvette Barnett, who is extremely well-travelled, highly experienced and undisputedly a phenomenal Tour Manager - one of a kind and second to none!
Without a shadow of doubt, I would personally recommend travelling with this company, as attention is given to detail, the itinerary is unique, the staff go the extra mile and each and every travel experience I have had with them has blown me away!

July 31, 2023
Unprompted review

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