They charged me 20 bucks. I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Face... See more
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I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subs... See more
I paid $57 for a urgent matter and additional $20 for a remote access session to fix an issue with our domain servers... 24/7 support? Even after more than 40 minutes still no response... Get... See more
Company replied
I do not know how or why I got to your site when I clearly typed in the address for going directly to Apple. Ferdinand solved my problem but I found your cost to be exhorbitant. While I would contact... See more
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Company details
Written by the company
ExpertHelp is a simple, secure way to get expert answers and hands-on help—fast. Post your question or project, receive tailored proposals from qualified professionals, and choose the right match based on experience, ratings, and price. You work 1-on-1 in a private workspace with clear deliverables and upfront costs, so there are no surprises—just reliable results. Unlike open forums, ExpertHelp is designed for outcomes. Customers pay to engage an expert, which means you get focused attention instead of generic replies. Most engagements include follow-up questions and practical guidance, whether you need troubleshooting for a website, advice on best practices, help drafting a plan, or implementation support. If a question needs to remain private, that’s built in. If it can be public for broader context, that works too. We care about quality, clarity, and customer care at every step. Profiles make it easy to see an expert’s background and reviews before you hire. Messaging keeps communication organized, while secure payments and clear scopes help projects stay on track. When you’re done, you can rate your experience to help the next customer choose confidently. From tech and websites to business operations and more, ExpertHelp connects you with professionals who’ve solved problems like yours before. Skip the endless searching and second-guessing—get trusted help, get it quickly, and get back to what matters. That’s the ExpertHelp difference.
Contact info
11450 US Hwy 380 Ste 130 #121, 76227, Cross Roads, United States
- 866-288-6742
- support@experthelp.com
- www.experthelp.com
1.8
Poor
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
They charged me 20 bucks to copy paste off internet
They charged me 20 bucks.
I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Facebook
A joke. Just a way to throw 20 bucks away
Oh they also gave me a bad email which didn’t work
September 26, 2024
Unprompted review
Reply from ExpertHelp
Dear Rachel,
We sincerely apologize for the experience you had with our service. Your feedback is absolutely valid, and we understand your frustration at receiving a response that felt like a simple copy-and-paste from the internet, especially when you were seeking personalized help with your Facebook account recovery.
We want to assure you that our expert had already informed you the request for refund was raised, and we're pleased to inform you that we have completed the refund process. You should see the credit reflected in your account within 5 to 7 working days, depending on your financial institution.
We strive to provide valuable assistance, and it’s clear we fell short in this instance. Your feedback is crucial, and we are committed to improving the quality of support our experts provide.
If there’s anything else we can do to assist you or if you have further questions, please don’t hesitate to reach out.
Thank you for your understanding, and we appreciate your patience.
Regards,
Jenny Muralidharan
ExpertHelp.com
No response after an hour and 20…
No response after an hour and 20 minutes. I asked a sensible question in regard to removing a Facebook business page and supplied a phone number. Not a single response.
August 23, 2024
Unprompted review
Reply from ExpertHelp
Dear Frances,
We apologize for the delay and understand it was frustrating. We will strive to do better in the future.
We’ve issued a 50% refund due to the longer wait time. Our expert has answered your question and is ready to assist further. Our support team has also reached out to you. Please reply to their email if you need any additional assistance, and we’ll help you most appropriately.
Thank you for your patience.
Best,
Customer Support
ExpertHelp.com
I rushed into contacting expert help…
I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subscription.
A bit misleading but I think(hope ) it was easy to cancel but a waste of £25
August 20, 2024
Unprompted review
Poor service
I was directed to you by Total AV, you were no help and it cost me £25 for the privilege!
June 1, 2024
Unprompted review
Reply from ExpertHelp
Dear Victor,
We’re sorry to hear about your experience. It seems there might be a mix-up, as we couldn’t find your name in our records. We are also not associated with Total AV and do not offer services for £25. We’re hopeful that you can find a speedy resolution by contacting the correct team.
If you still believe there’s an issue on our end, please reach out to us at support@experthelp.com with the last four digits of the card used for payment and the date of billing. We’ll be happy to assist you further.
Best regards,
Jenny Muralidharan
ExpertHelp.com
Not worth it!
The level of expertise for this company is below average. It is not worth the money. Also customer service is basically non-existent. They do not get back to you.
March 14, 2023
Unprompted review
Reply from ExpertHelp
Dear Brady, thank you for your valuable feedback. We strive to provide the best possible service to our customers. Thank you for bringing this to our attention, as we are always looking for ways to improve our services. We are sorry we fell short of your expectations and will ensure this does not happen again. We also confirm your charges were refunded on the 19th of Mar'23. Should you need any further billing assistance, do email us at support@experthelp.com. We hope you will allow us another opportunity in the future.
No help
I wanted technical Toyota help, I am a mechanic, what I wanted was Toyota knowledge based experience with Toyotas but the info appeared to be based in general knowledge I ask one question and have been charged twice I have ask to be removed from this site and contacted my credit card company
December 19, 2021
Unprompted review
Reply from ExpertHelp
Hi Celica,
Thank you for your review and we regret the wait for our response. We are sorry you had an unsatisfactory experience with our assistance. Kindly reach us via email at support@experthelp.com if your billing concern remains unresolved. We will help you most appropriately.
Regards,
Customer Support
ExpertHelp.com
Rofel Gets me out of all kinds of issues
November 16, 2021
Reply from ExpertHelp
Thank you for your kind words of encouragement, Jonas.
Regards,
Customer Support
ExpertHelp.com
Because of the circumstances re my…
Because of the circumstances re my computer problem were such that little you could do , the approach of your staff was first class especially Relly De Jesus.
October 13, 2021
Reply from ExpertHelp
Thank you for your kind words of encouragement, Ian.
Regards,
Customer Support
ExpertHelp.com
There was a sincere persistence to…
There was a sincere persistence to resolve the issue - thankyou for the care!
September 10, 2021
Reply from ExpertHelp
Thank you for your kind words of encouragement, Anthea.
Regards,
Customer Support
ExpertHelp.com
ExpertHelp has assisted my small…
ExpertHelp has assisted my small business twice now. They are fast, efficient and know what they are doing.
December 23, 2020
Reply from ExpertHelp
Thank you for your kind words of encouragement, Cindy.
Helpful, courteous, fast response
The helper understood my question, answered immediately and in a manner I could easily fix my problem. He was very polite and understanding. I am rarely at my desk so I was surprised that he continued to help with my question throughout my day and made sure my problem was fixed.
December 8, 2020
Reply from ExpertHelp
Thank you for your kind words of encouragement, Linda. We will continue to work harder to offer you the best of services. Regards, Team ExpertHelp.com.
Expert was very helpful in solving my…
Expert was very helpful in solving my issue with Facebook. Very happy.
October 4, 2020
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Rick. Regards, team ExpertHelp.com.
Excellent job by ExpertHelp and the…
Excellent job by ExpertHelp and the technician that helped me.
I will continue go to your company for help with IT needs.
September 30, 2020
Unprompted review
Reply from ExpertHelp
Thank you for your continued support and kind words of encouragement, Mr. Adams.
Regards,
Team ExpertHelp.com
great service but they could not answer…
great service but they could not answer my question about FB or help me out ; everything they told me I found on the internet ; it basically is an issue with FB and there was nothing they could do; I would recommend anyway
August 14, 2020
Unprompted review
Reply from ExpertHelp
Thank you for your recommendation, Mary. This means a lot to us.
Patient and knowledgeable person helped…
Patient and knowledgeable person helped me! Will use again!
August 2, 2020
Unprompted review
Reply from ExpertHelp
Thank you for these kind words of encouragement, Joan.
Team ExpertHelp.com.
I've been helped several times using…
I've been helped several times using expert help and it's been fabulous. This time it was Rofel who took great care of me. I'm so glad to have found these folks.
July 4, 2020
Unprompted review
Reply from ExpertHelp
Thank you for trusting us, Ellie. We're happy we could be of assistance again.
Great experience
Great experience! My Technical Representative was VERY knowledgeable, patient, professional and extremely concerned about my issues. Worth every penny and I will be using the service again!
July 1, 2020
Unprompted review
Reply from ExpertHelp
Thank you for your kind and encouraging words, Cynthia.
Outstanding Expert
So far, I have been very pleased with ExpertHelp. The expert that helped me is friendly and extremely helpful. I have had a bad experience with sites that have so-called experts only to get wrong information from a so-called expert who was in too big a hurry to help me. Your expert was just the opposite. He was pleasant, knowledgeable, and timely. In fact, I am still in contact with him because I still have questions about the issue I am having with my car. It is a pleasure dealing with your expert.
April 18, 2020
Unprompted review
Reply from ExpertHelp
Thank you for your kind and encouraging words, Wayne.
Rofel was very helpful on 03/31/2020
Rofel was very helpful on 03/31/2020, unblocking two phone numbers. I'm thankful for his service. Thank You Rofel, Charlotte Moline
April 1, 2020
Unprompted review
Reply from ExpertHelp
Thank you for your kind words, Moline. We also thank you for this opportunity to assist you.
The expert was awesome
The expert was awesome. Solved my Facebook issue quickly and professionally. Highly recommend.
January 13, 2020
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Mike.
Regards,
Customer Support
ExpertHelp.com
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