They charged me 20 bucks. I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Face... See more
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See what reviewers are saying
I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subs... See more
I paid $57 for a urgent matter and additional $20 for a remote access session to fix an issue with our domain servers... 24/7 support? Even after more than 40 minutes still no response... Get... See more
Company replied
I do not know how or why I got to your site when I clearly typed in the address for going directly to Apple. Ferdinand solved my problem but I found your cost to be exhorbitant. While I would contact... See more
Company replied
Company details
Written by the company
ExpertHelp is a simple, secure way to get expert answers and hands-on help—fast. Post your question or project, receive tailored proposals from qualified professionals, and choose the right match based on experience, ratings, and price. You work 1-on-1 in a private workspace with clear deliverables and upfront costs, so there are no surprises—just reliable results. Unlike open forums, ExpertHelp is designed for outcomes. Customers pay to engage an expert, which means you get focused attention instead of generic replies. Most engagements include follow-up questions and practical guidance, whether you need troubleshooting for a website, advice on best practices, help drafting a plan, or implementation support. If a question needs to remain private, that’s built in. If it can be public for broader context, that works too. We care about quality, clarity, and customer care at every step. Profiles make it easy to see an expert’s background and reviews before you hire. Messaging keeps communication organized, while secure payments and clear scopes help projects stay on track. When you’re done, you can rate your experience to help the next customer choose confidently. From tech and websites to business operations and more, ExpertHelp connects you with professionals who’ve solved problems like yours before. Skip the endless searching and second-guessing—get trusted help, get it quickly, and get back to what matters. That’s the ExpertHelp difference.
Contact info
11450 US Hwy 380 Ste 130 #121, 76227, Cross Roads, United States
- 866-288-6742
- support@experthelp.com
- www.experthelp.com
1.8
Poor
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We did clean up some stuff but never…
We did clean up some stuff but never got my problem solved. In the end, your guy admitted it couldn't be done even though we had spent a lot of time trying to do it. I think he did not know enough about the issue but he did help in other ways.
January 12, 2020
Unprompted review
Reply from ExpertHelp
Hello Al,
Thank you for allowing us to assist you with your inquiry
We apologize we were not able to resolve the issue completely. At ExpertHelp, we are committed to ensuring you receive the best service possible. Should you need continued assistance or have any billing related inquiries, please reach out to Support directly. You may reach us 24/7 via email at support@experthelp.com.
Regards,
Customer Support
ExpertHelp.com
Excellent
the Expert,Elixir Cada, was superb! A Rock Star who not only worked through the problem but had infinite patience in dealing with a non tech-savvy person - me! Many Thanks Elixir and Expert Help.
January 11, 2020
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Andrew.
Regards,
Customer Support
ExpertHelp.com
Found work-around
I thought the pricing was fair. The expert found a work-around, but never really came up with a "fix". I wish he was able to fix my problem. He was professional and helpful.
December 29, 2019
Unprompted review
Reply from ExpertHelp
Hello Andrew,
Thank you for allowing us to assist you with your inquiry. We apologize we were not able to resolve the issue completely. At ExpertHelp, we are committed to ensuring you receive the best service possible. Should you need continued assistance or have any billing related inquiries, please reach out to Support directly. You may reach us 24/7 via email at support@experthelp.com.
Regards,
Customer Support
ExpertHelp.com
Patient assistance
Patient assistance. Helpful and courteous. Problem resolved after several online exchanges and his viewing of my screen.
October 17, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Karl.
Regards,
Customer Support
ExpertHelp.com
There was no way that he could have…
There was no way that he could have fixed it for me or come close to a fixed because the same thing happened again and I'm through with Facebook
October 12, 2019
Unprompted review
Reply from ExpertHelp
Hi Daniel,
Thank you for your review and we regret the wait for our response. We are sorry you had an unsatisfactory experience with our assistance. We will work harder to improve our services. We hope you will allow us another opportunity if the need arises.
Regards,
Customer Support
ExpertHelp.com
Can't give a fair review
The Expert helping me did not have the answer to my question but in all fairness he was trying his best to help. I happened to find the answer myself after weeks of research and hours online searching. I am not disappointed at all. It would not be fair to give a BAD or a EXCELLENT review I can say I would use the site again!
October 7, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, David. We regret the wait for our reply.
did all they could to help me with…
did all they could to help me with this. had patients with myposts and anxiety over this issue
September 30, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Mary. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Great service and resolved my issue…
Great service and resolved my issue when no one else could help.
September 30, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Sam. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Professional
Professional, efficient, transparent. An excellent experience.
September 26, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Steve. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
As a mechanical engineer
As a mechanical engineer, I figured out the pin in the container had a bend and did not line up the receiver bar.
Your agent was very knowledgeable and pleasant.
If I ever have another Edson problem, I will definitely us your company.
Thank you
September 25, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Herschel. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Reply from ExpertHelp
Thank you for your kind words of encouragement, BW. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
The technician went the extra mile
The technician was knowledgeable, patient and solved my problem and was available on a call back to get me set up on a new Tablet and get some aps loaded and had I needed additional assistance would have been available to help me. well worth the cost. He has me as a customer for life. I finally found someone who was concerned less about making a buck and more about helping me and not leaving me stranded before I paid more money for additional help.
September 9, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Thomas. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Very helpful information
Very helpful information, fast answer to the questions i asked
September 3, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, John. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Unlocking my kindle!
A sincere voice helped me restart my kindle which had closed down
a few months after fitting an Amazon case.
He talked me through resetting my password.
It was expensive but worth it to be able to use my kindle again.
August 30, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Elaine. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Reply from ExpertHelp
Thank you for your kind words of encouragement, Mark. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Expert Service
Prompt excellent customer service!
Very patient and gave clear precise instructions!
August 18, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Bonnie. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
The help I received by Ferdinand was…
The help I received by Ferdinand was excellent and resolved the matter immediately. Thank you.
August 9, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Maureen. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Problem has not been solved
Problem has not been solved, but I was given the information
to be able to solve it. Thank you.
July 31, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Sandra. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Reply from ExpertHelp
Thank you for your kind words of encouragement, Janet. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Very patient with this frustrated old…
Very patient with this frustrated old man. Thanks
July 27, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Bob. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
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