They charged me 20 bucks. I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Face... See more
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See what reviewers are saying
I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subs... See more
I paid $57 for a urgent matter and additional $20 for a remote access session to fix an issue with our domain servers... 24/7 support? Even after more than 40 minutes still no response... Get... See more
Company replied
I do not know how or why I got to your site when I clearly typed in the address for going directly to Apple. Ferdinand solved my problem but I found your cost to be exhorbitant. While I would contact... See more
Company replied
Company details
Written by the company
ExpertHelp is a simple, secure way to get expert answers and hands-on help—fast. Post your question or project, receive tailored proposals from qualified professionals, and choose the right match based on experience, ratings, and price. You work 1-on-1 in a private workspace with clear deliverables and upfront costs, so there are no surprises—just reliable results. Unlike open forums, ExpertHelp is designed for outcomes. Customers pay to engage an expert, which means you get focused attention instead of generic replies. Most engagements include follow-up questions and practical guidance, whether you need troubleshooting for a website, advice on best practices, help drafting a plan, or implementation support. If a question needs to remain private, that’s built in. If it can be public for broader context, that works too. We care about quality, clarity, and customer care at every step. Profiles make it easy to see an expert’s background and reviews before you hire. Messaging keeps communication organized, while secure payments and clear scopes help projects stay on track. When you’re done, you can rate your experience to help the next customer choose confidently. From tech and websites to business operations and more, ExpertHelp connects you with professionals who’ve solved problems like yours before. Skip the endless searching and second-guessing—get trusted help, get it quickly, and get back to what matters. That’s the ExpertHelp difference.
Contact info
11450 US Hwy 380 Ste 130 #121, 76227, Cross Roads, United States
- 866-288-6742
- support@experthelp.com
- www.experthelp.com
1.8
Poor
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Very happy with my experience
Very happy with my experience. My consultant stayed with me even though my concerns took some twists and turns and a while to figure. He was very helpful and respectful.
July 26, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Rod. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
excellent service
excellent service - spent an hour on line with a young man from the Philippines, who was helpful, polite and thorough.
July 4, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Carolle. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Very very helpful
Very very helpful. Was patient and explained things step by step.
June 27, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Carrie. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Wanted to set up a business Facebook…
Wanted to set up a business Facebook page. Guy sounded like he'd set up his own and now was calling himself an expert. Couldn't answer questions like "Can people post to my page?" First he said yes, then when he tested it and it didn't work, he spent 30 minutes fooling around to try and figure it out. Called me back later to say it can't be done, but couldn't say why (I have in my settings to allow people to post). Couldn't tell me how to post as a page to other groups (said it couldn't be done, but I have seen it done by other pages). Couldn't tell me the purpose of the user name, said he'd never created one for himself. Waste of money..
June 27, 2019
Unprompted review
Reply from ExpertHelp
Hello Laura,
Thanks for your review and allowing us to assist you with your Facebook inquiry; "I created a personal page with a business-related group attached to it. Now trying to convert the personal page to a business page, but I'm afraid of losing the username associated with the group I created since it's my business domain name. Also want to change the name of the page from my personal name to my business name".
We apologize our Expert did not meet expectations. Support has reached out to you directly. As always you can reach us directly 24/7 via email at support@experthelp.com.
Regards,
Customer Support
ExpertHelp.com
excellent and professional Easily understood patirnce
excellent and professional Easily understood patience
June 25, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Tim. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Tech person seemed knowledgable
Tech person seemed knowledgable, but the solution did not work, and the printer was in worse shape after following the corrective action,, resulting in me buying a new printer and discarding the old one.
June 24, 2019
Unprompted review
Reply from ExpertHelp
Hello Martin,
Thank you for allowing us to assist you with your inquiry
https://www.experthelp.com/question/2326030/there-is-something-wrong-with-the-color-balance-formex-ple-when
I apologize we were not able to resolve this issue! Should you have any billing inquiries please reach out to Support directly. You may reach them 24/7 via email at support@experthelp.com.
Regards,
Customer Support
ExpertHelp.com
Great first experience with Facebook issue solution
Okay, this review is based on ONE experience, but it was excellent. I tried the ExpertHelp based upon a simple Google search, paid the reasonable price, typed my question, then crossed my fingers — and it worked great. My technician and I exchanged a few chats until it became obvious we needed better communication, so I initiated a Zoom screen-sharing session and he joined, and we worked back and forth until the issue was resolved.
June 19, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Tim. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Tried several places
Tried several places - Facebook, GetHuman, Just Answers, etc - this was the ONLY guy that was able to pinpoint the problem and show me how to fix it
June 16, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Larry. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
I got what I needed !!
June 16, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Jim. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Elix was awesome and it Worked!!
Elix was awesome and followed through for me. It took Facebook a Long time to make the requested change, but it Worked! Would use this service anytime!!
June 7, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Claire. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
I do not know how or why I got to your website
I do not know how or why I got to your site when I clearly typed in the address for going directly to Apple. Ferdinand solved my problem but I found your cost to be exhorbitant. While I would contact Ferdinand again if my problem reoccurs, I prefer to go directly to Apple when encountering problems in the future with my IPad.
June 5, 2019
Unprompted review
Reply from ExpertHelp
Hello Nancy,
Thank you for your review! We are glad Ferdinand was able to resolve your issue(s) associated with your question posted on our site https://www.experthelp.com/question/2323157/when-i-attempt-to-access-my-email-the-only-message-i-receive-says
To clarify, ExpertHelp is an independent provider of support services for various issues related to devices, electronics, software and more. We also provide professional support services such as mechanics, accountants, and even veterinarians. We are not affiliated with other companies nor do companies refer anyone to our site; www.experthelp.com.
If you have any billing questions feel free to reach out to support directly via email 24/7 at support@experthelp.com. You may also reply to any receipts you received to your email provided to us.
Have a great day Nancy!
ExpertHelp.com
Good tech support - but pricey
Quick courteous advice by your technician. However, I thought your charge for for a simple setting adjustment, very excessive..
June 4, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your review, Dana. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
I am very pleased with the service I…
I am very pleased with the service I received.
June 4, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Joan. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Thank you so much for the help
Thank you so much for the help! So relieved!!!!
May 31, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Lori. We are happy we could help.
Regards,
Customer Support
ExpertHelp.com
you were very helpful and very patient…
you were very helpful and very patient with me as I am very slow and even with all your efforts we could not unlock my phone if everything had worked it would have been 5 stars
May 27, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Mary. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
I had pop up ads constantly on screen…
I had pop up ads constantly on screen in front of my 'work'. I have adremover program and they said the problem came from my Lenova computer. I sought help there and ended with Expert Help which I thought was Lenova. A gentleman had me stay with my pointer and it seemed the ads were coming from Google Chrome and it looked like we eliminated the site, smaller pop ups coming from my pacbell sign in through Yahoo. Today the larger ones are back plus the smaller ones. The man was patient with me, but I wonder if I was fleeced of my computer information, even though he didn't access my computer by himself. I keep hoping it will improve.
May 25, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your review, Katheryn. We regret the wait for our reply. We hope your issue has been resolved. Rest assured, we are totally committed to your privacy.
Regards,
Customer Support
ExpertHelp.com
Great Price and person to contact
Almost only service rep to have made my repairs both expertly ans comfortable.
May 19, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Patrick. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Good support only lasted for two days
Good support and easy to follow directions, only lasted for two days, I began receiving prompts, for a different color of ink to be replaced. I tried the same procedure and it didn't work. I paid $70. for new ink and it didn't work plus $35 for support. I didn't call back. I went out and got a new printer.
May 18, 2019
Unprompted review
Reply from ExpertHelp
Hello Rosemore,
Thank you for allowing us to assist you with your inquiry
https://www.experthelp.com/question/2298171/change-ink-cartridge-press-clean-head-got-prompt-to-turn-off-and
I apologize we were not able to resolve this issue! Should you have any billing inquiries for the payment made for ExpertHelp services please reach out to Support directly. You may reach them 24/7 via email at support@experthelp.com.
Regards,
Customer Support
ExpertHelp.com
This is the third time that I have used…
This is the third time that I have used Expert Help for my Facebook problems. Every time, the response has been quick, and every time my problem has been solved. I have never received bad advise from Expert Help, unlike some of the direction that I got when just browsing the internet (Youtube) for help. I highly recommend Expert Help.
May 15, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Gail. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
Great experience.
May 8, 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Tom. We regret the wait for our reply.
Regards,
Customer Support
ExpertHelp.com
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