Expert VerdictReviews 

3,290
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 2 out of 5 stars

I placed my order May 24th it is now June 22nd it is only a very small item so why is it taking so long will not be using this firm again

Rated 5 out of 5 stars

EVRI provide good service from Scott’s and expert verdict- my only issue is the phone lines- always faint, and I have to ask them to up the volume, also often distorted and I have to ask them to re... See more

Rated 4 out of 5 stars

My past experiences have been good however the mat was due to be here in December....will order another few items & keep my fingers🤞Scots of Stow have served me well in the past bought a nice little... See more

Rated 2 out of 5 stars

Confusing info from courier Evri regarding delivery and order itself. Ordered product from Expert Verdict catalogue but emails from Evri referred to parcel from Scotts & Co, from whom I had not orde... See more

Company replied

Company details

  1. Electronics Store
  2. Bags and Luggage Store
  3. Cell Phone Store
  4. Do-it-Yourself Shop
  5. Hi-fi shop
  6. Home Goods Store

Written by the company

Whether you're looking for the latest technical innovations or an unusual gadget or gift, you'll find all you need at Expert Verdict. We have hundreds of clever and innovative products, most of which you won't find in the high street and many of which are completely exclusive to us.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(3,290)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

returns process is difficult.One item…

returns process is difficult.One item arrived with no invoice or return label, so awaiting an email back so I can return a return

March 2, 2023
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Reply from Expert Verdict

Thank you for your review.

I am sorry that you did not have the returns paperwork.

Having checked, I can see we have now sent you the returns information as requested, if you should need any further assistance please do let us know.

I apologise for any inconvenience caused.

Kind regards,

Chloe

Rated 1 out of 5 stars

One of items (item code 3295661BLU)…

One of items (item code 3295661BLU) arrived damaged. I phoned your customer service on 27 Feb (they appear to be only open Mon-Fri) and I sent an e-mail with a picture of the damage (large crack) as requested. I would like a replacement asap but I have had no reponse.

February 26, 2023
Expert Verdict logo

Reply from Expert Verdict

Thank you for your review.

I am sorry that you have not heard back from us.

We are working through our emails and answering them as quickly as we can.

Unfortunately, I can not find an email from the address on your account, I have emailed you so we can look into this further.

I apologise for any inconvenience or disappointment caused.

Kind regards,

Chloe

Rated 5 out of 5 stars

What's not to like?!

Ordered items arrived bang on time, in good condition , and delivered by efficient and helpful drive from EVRI - full marks all round! Thank you!
John Eaton

February 26, 2023
Rated 5 out of 5 stars

The order was taken in a professional…

The order was taken in a professional and friendly manner; there were no mistakes; everything was properly and immediately confirmed. The couriers were especially efficient with communication/emails and the products were dispatched and received extremely promptly. Excellent service all round.

February 25, 2023

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