Ian was so helpful on the phone discussing Policy options for travel to Australia and was interested in finding best Policy for a pensioner on fixed income. He also has good sense of humour, but appr... See more
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Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard. We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.
Contact info
Suite 9, Chalkwell Lawns, 648-656 London Road, SS0 9HR, Westcliff on Sea, United Kingdom
- 0345 373 0253
- enquiries@explorerinsurance.co.uk
- www.explorerinsurance.co.uk
Hasn’t replied to negative reviews
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easy to use,great value.
Realistically priced travel insurance…
Realistically priced travel insurance for the older person.
Easy to contact and helpful.
Fortunately not had to claim.
Useful email advice and updates, shall be looking to renew again this year.
Excellent company
With medical conditions Explorer was most reasonable for price two years running. Would recommend getting a quote.
Annual Travel Insurance:good cover good price.
This is a caring and personal travel insurance company that offers a quick and clear process for arranging cover including medical conditions. The cost of cover for my husband and me was very competitively priced.
They also send regular updates on current requirements for travel and also suggestions for future holidays. It’s definitely worth a look to see what they can offer. Thank you.
My policy was quick and easy to set up
My policy was quick and easy to set up, and at a great price. My 2nd year with them, I am fortunate to not have any health problems, and I have not had to make a claim, but I believe they are quick to act if you have a problem.
We find the company reasonably priced and user friendly.
We find the company reasonably priced and easy to contact to discuss requirements. We appreciate the arrangement to insure people travelling together who are not family members and not married. Fortunately we have not needed to make a claim although we have insured with the company several times. We are older travellers and I am over 80.
Went on a cruise for the first time…
Went on a cruise for the first time with friends and we had a missed port, we were the only couple that could claim out of us all and got £300 back within a matter of days. Excellent service and extremely well priced.
excellent company
used for many years and found them to be very competitive, especially with our medical conditions.
more importantly, we had to make a claim recently and found them very helpful in getting a speedy resolution.
I had a problem with the website so…
I had a problem with the website so made a phone call. Everything was sorted quickly and efficiently.
Well worth exploring Explorer Travel Insurance
I have just renewed my travel insurance with Explorer.
It’s so easy and straight forward to do on line.
Keep up the good work, thank you.
Good service
I have used Explorer on several occasions and I am very satisfied with the service I received. It is good to talk to a real person rather than fill in forms and in all cases someone knowledgeable!
Cruise Ship insurance from Ian's…
Purchased cruise insurance from Ian's travel insurance company. The process was very simple, very competitive and when I had a legitimate claim, the process again was very simple, quick, and fair. I am a retired financial Adviser of over 30 years experience and I will always use this company's expertise
Good value Insurer
Although our medical conditions are minor, as an elderly couple we have found travel insurance hard to find at a reasonable price. We have insured with Explorer in the past and, as then, we found Ian's quote was by far the best. We particularly like the helpful and informative website.
Very friendly and competent staff…
Very friendly and competent staff provided me with excellent cover at a very reasonable price
The quote was competitive for the level…
The quote was competitive for the level of cover provided. I have never had to claim on the policy so I cannot comment on the efficiency if I made a claim. I hope to continue to be insured with this company and will be whilst they remain competitive price wise.
Expert travel insurance
I’ve luckily not had to claim on my travel insurance but I’m very comfortable with the experience I have had so far with Explorer Travel. The personal communication from Ian has made all the difference. Facebook info is good, the emails are knowledgeable and full of practical advice. I can check up to date info before I travel and ask specific details from the Explorer team.
The fact that when I went to renew the insurance for this year I rang and spoke to someone who helped
me through the complete process was a real relief. The quote I had was excellent.
So I just feel that the connection is there from a
UK company if I have any need of claiming for any travel difficulties.
Have used Explorer Travel Insurance…
Have used Explorer Travel Insurance before, and always found them competitive. Had to declare several medical declarations this time, and found the web site easy to use with an instant quote.
Prompt answers to queries
Great product at a very good price.
Great product at a very good price.
Easy to navigate questionnaire.
Big thanks for giving us peace of mind on our recent break to portugal.
Finally a travel insurance company that puts customers before profit
My husband and I have been lucky enough to have travelled extensively both in Europe and worldwide including America, Cuba and Canada that usually carry expensive supplements. We have always purchased worldwide travel insurance until recently when we decided that the only long haul destinations we would now like to visit are unsafe for travellers. Our last two travel insurance policies have been purchased from Explorer Travel Insurance, the first one via a comparison site however this last one directly from Explorer themselves. As returning customers we received a discount which we’ve never experienced before with policy pricing rising each year. There are policy choices that cover all budgets and all eventualities giving us security in the knowledge that we can explore far and wide without any worries.
Ian sends regular emails that cover topics ie GHIC and how it works along with many that we didn’t realise we needed to know about to remain informed before leaving the UK. Policies an be purchased online with ease however if like me you prefer to speak to someone with sound knowledge and a lovely easy manner his team are on hand to assist with anything that might be confusing.
We will certainly continue to buy our travel insurance policies from Explorer Travel Insurance and I’d definitely recommend you check them out before committing to a policy that may not provide the many included benefits without the supplements that Explorer have put together.
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