Ian was so helpful on the phone discussing Policy options for travel to Australia and was interested in finding best Policy for a pensioner on fixed income. He also has good sense of humour, but appr... See more
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Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard. We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.
Contact info
Suite 9, Chalkwell Lawns, 648-656 London Road, SS0 9HR, Westcliff on Sea, United Kingdom
- 0345 373 0253
- enquiries@explorerinsurance.co.uk
- www.explorerinsurance.co.uk
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Best ever travel insurance company
Hi Ian - please note that I was so impressed with the person who took my call regarding travel insurance and the policy that was offered. This was the first time in many years that I felt I was having a conversation regarding agreeing travel insurance and also was pleasantly surprised with the premium. I also found your regular bulletins etc reassuring and helpful. I wish you and your representatives all the very best for the future. Thank you …..
Good cover for pre-existion conditions for older travellers.
I use Explorer for Annual multi-trip insurance for myself and my wife. Excellent service and good cover even for pre-existing conditions for older (70's) travellers.
Explorer communicates well and seems to actually care about their customers, giving helpful general advice and specific situational advice.
I certainly recommend them and will continue to renew every year.
I found their site very easy to use and…
I found their site very easy to use and the rates were competitive against other companies. Once decided it was very easy to complete and the documents came through immediately. It’s not easy finding cruise insurance for a couple approaching their eighties and we will definitely use them again when it’s time to renew our annual policy.
Good prices, great customer service
Really competitive quote. Great customer service. Helpful staff and no glitches. Definitely recommend Explorer. We have pre-existing conditions and they were the cheapest and covered everything, including partner who had a stroke a few years ago.
Haven't had cause to claim but I'm confident if we did, the guys at Explorer would be helpful.
Trying to claim for cancelled holiday
Trying to claim for cancelled holiday. Stuck with a claims handling company and an online claim form that's full of glitches. Not happy.
No fuss payment for complex, self booked trip
Had to cancel a multi part, self booked trip around 4 countries in Europe a week before heading off due to a bereavement. Includes multiple flights, hotels, a trip with a travel agency half way through. All quite complex.
Fully covered by explorer. I would recommend them and will be taking another annual policy when this one expires.
Excellent cover for a reasonable price
Call Explorers and speak to a very nice human being. I am very happy with the holiday travel insurance policies we have purchased over the last few years.
Excellent cover for a reasonable price.
Good clear honest communication
Good clear honest communication. Competitive pricing. Covered everything I needed for travel in Europe and Africa.
Friendly staff and reply to queries…
Friendly staff and reply to queries quickly. Would recommend
Competitive quote
Competitive quote, simple process
Fortunately I have not had to make a claim
Holiday
It was so easy to get holiday insurance from this company, friendly, explained everything I should know about going to my holiday destination. And I felt reassured if anything was to be the matter, they would be there for me
Excellent value for money
Excellent value for money, the agent was very helpful sorting everything out for us. I like the regular updates we receive
Annual insurance
Ian is managing director of Explorer he keeps you updated of any changes and give good sound advice to travellers. Having spoken to one of his employees regarding my requirements for travel insurance. We took out our annual insurance at a fair price.Easy to contact should you require any advice.
No-nonsense Winter Sports Cover
I was after a no-nonsense, comprehensive winter sports quotation ahead of my forthcoming trip to the Alps. I got just what I was looking for from Explorer Travel Insurance. Their application process was quick, easy and very efficient. I got a good quote for the winter sports cover that I was looking for and am now heading off on my holiday with full confidence.
When over the age of 70 it gets more…
When over the age of 70 it gets more awkward searching for Travel Insurance. Even before our 70's taking out travel insurance was a chore. We were so please to find Explorer Travel Insurance (ETI), it was so easy to purchase and at a great price. Normally once you have paid your cash you will not hear from the company until renewal time. ETI is different, Ian keeps you informed with changes to travel industry circumstance. Glad I took out my policy with Explrer.
A wealth of imformation
Ian delivers a very comprehensive service through his Explorer Travel Insurance. What he doesn't know isn't worth knowing. He also makes you feel like you are dealing with a friend rather than a faceless company that treats you as a number. Would highly recommend, even though I haven't had to make a claim.
Easy to arrange on line
Very straightforward to arrange travel insurance with Explorer Travel. Once set up, you feel that you will be looked after should it be necessary.
Enjoying the personal touch
As a Blue Light Card holder I always check offers when buying anything. Fortunately I did not need to claim anything but the whole process of buying the insurance was very easy. We will ise it again.
Two OAPs Insured
Both my husband and I are both over 75yrs and I have a number of health issues which I always declare. Needless to say these factors usually make travel insurance difficult and expensive to arrange. We found Explorer made the process easy and their quote very competitive. Thank you.
Beyond Expectations
Great price and great service. Insurance was quick and easy to take out. We had reason to make our first ever insurance claim and were amazed at the speed and efficiency of the settlement. Will definitely use Explorer again.
Plenty of useful travel advice follows sign up but could perhaps cut down on the emails.
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