Ian was so helpful on the phone discussing Policy options for travel to Australia and was interested in finding best Policy for a pensioner on fixed income. He also has good sense of humour, but appr... See more
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Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard. We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.
Contact info
Suite 9, Chalkwell Lawns, 648-656 London Road, SS0 9HR, Westcliff on Sea, United Kingdom
- 0345 373 0253
- enquiries@explorerinsurance.co.uk
- www.explorerinsurance.co.uk
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great company to deal with
I found explorer travel insurance on the internet, and have nothing but praise for this company, very informative with the emails they send to me, I had to phone them recently and I found the customer service colleague was very helpful and really helpful,
Great Customer Service, Great Company, one of the best
Easy and supportive
Easy to talk to and supportive. Had to pay an additional fare for my heart condition which was slightly lower as with my previous insurer.
All in all it was an easy experience to get my new travel insurance
Very quick and efficient service with…
Very quick and efficient service with prices far better than other quoted for holidays including a river cruise.
Very competitive on price
Ian is in regular contact with his customers and provides a far more personal service than the large insurance companies.
Prices are also very competitive.
I shall be using Explorer Travel Insurance for all my future trips
Competitive prices
Competitive prices especially as we are older with health issues. Good communications with regular update emails.
Fast response to email questions.
We prefer this smaller company and will renew if their prices stay competitive
Website easy to use and competitive on…
Website easy to use and competitive on price. Also love the regular little updates via e mail. Not had chance to travel yet but at least I know I'm fully covered when I do
I've used Explorer for 5 years now and…
I've used Explorer for 5 years now and usually buy annual insurance for myself and my husband for European travel. They are very competetive for cover for pre-existing conditions. I recently contacted them with a query regarding a knee op I'm waiting for and they provided me with clear information about how that affected my insurance. Give them a try.
Travelling abroad
Always, always take out travel insurance when travelling abroad. I use a reputable company that if needed they can take control of a situation when you are in need and possibly hospitalised. Don’t take chances.
Easy to take out insurance, claim settled no quibbles
Easy to take out insurance, good price, but best of all they settled a claim in full with no quibbles. My wife hurt her wrist while abroad near the start of a month-long trip to SA. A physio visit and quick x-ray showed a fracture that might set badly if not operated on very soon. Within 4 days we got claim approval and the surgeon was able to fit a volar plate and supportive dressing so we could continue to enjoy our trip without pain or worry. The wrist healed perfectly. On our next trip I booked with Explorer again.
Australia
Used this insurance company twice now, both times went for the gold scheme. Because I travel to Australia every 2 years I looking for full cover in every aspect. Very happy with explorer cover and will continue to use them for my next trip.
Recommend Explorer for your travel insurance needs.
Thankfully I have not had to make a claim, although I am confident if I had to everything would be sorted.
I get regular correspondence from Ian with useful tips, ideas and news of any potential change to legislation, procedures etc. They are also competitively priced and will discuss any issues you may have in a friendly professional manner.
Easy to use and plenty of updates
Easy to use and plenty of updates. Will definitely use them again
From start to finish the whole buying…
From start to finish the whole buying insurance is so quick and easy a quote tailor made for your needs received in minutes and payment is so easy and the advice from Ian about all different aspects of travel is invaluable and given free of charge excellent firm british based we need to support firms like Ians Explorer Travel insurance I look nowhere else at all anymore.
Exceptional service
I have been using Explorer Travel for my insurance for a number of years now, I think I have had the majority of the policies, cruise, European and worldwide, single trip, couples and annual insurance policies. I have medical issues and although I have completed the application on line I have spoken with a member of the team just to ensure I have completed it correctly. The team are always cheerful and helpful. I have never had any issues and the documents ready for download. Would highly recommend for your travel insurance.
Excellent price and cover
Excellent price and cover, although we didn’t need to claim.
Will use again
I used Explorer Travel insurance for the first time this year. It was a positive experience. The quote came through quickly after my query. The price was good for the cover that I needed. I will use this company again
Best economical travel insurance
Don't look anywhere else for the best economical travel insurance. The friendly staff are very knowledgeable and helpful.
Easy to contact
Easy to contact. Prices competitive. ( Cheaper than last year)
I have trawled through umpteen travel…
I have trawled through umpteen travel insurance companies. I can honestly Explorer offer the SAME cover but at a MUCH BETTER PRICE. As it is a smaller company, you speak to only a handful of people, they get to know you, they are really helpful. I am extremely happy with Explorer.
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