Ian was so helpful on the phone discussing Policy options for travel to Australia and was interested in finding best Policy for a pensioner on fixed income. He also has good sense of humour, but appr... See more
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Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard. We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.
Contact info
Suite 9, Chalkwell Lawns, 648-656 London Road, SS0 9HR, Westcliff on Sea, United Kingdom
- 0345 373 0253
- enquiries@explorerinsurance.co.uk
- www.explorerinsurance.co.uk
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Decent price for the cover
I purchased a policy from Explorer as the price was competitive in regard to the cover I got with the policy. I will renew with them providing the price remains competitive. If it doesn’t then I will go elsewhere. I’m hoping I can stay with them but time will tell when my renewal comes up. Haven’t had to make a claim on the policy so how that’s handled is not something I can comment on at this time.
Great service
I didn't have to make a claim or anything but I can't fault my experience. Price and schedule was very reasonable, the process was intuitive and online, and I was kept up to date via email.
A great service, will use again.
The cover I need at the right price
Easy to use and great value
Good service at renewal but no claims…
Good service at renewal but no claims experience as yet.
Thank you for renewing my travel…
Thank you for renewing my travel insurance with good service and hassle free.
Renewal Process
The person to whom I spoke to renew my policy led me through a process of reviewing my requirements which led to the offer and acceptance of a lower price than I had previously paid. The process was very clear and the person to whom I spoke was businesslike but friendly.
Spend an hour on the phone
Spend an hour on the phone, being number one in the queue, supposedly. After one hour phone goes dead.
Cannot afford to waste anymore time on them.
The process is easy to obtain the kind…
The process is easy to obtain the kind of insurance you need whether short or long trips.
I have been extremely please when I renew mine each year for a long trip and they have always dealt with any insurance claims easily and fuss free. Highly reccomend.
Awful don’t bother!
I have been covered by explorer travel insurance for the past year and called them today to renew. I mentioned that my doctor had recently referred me to have an ADHD assessment but it wouldn’t happen for several months. The agent said: We can’t cover this or renew your policy - Goodbye. Unbelievable as I haven’t even had a diagnosis! I ended up taking out a policy with Insure and go who were cheaper anyway and much more professional and understanding.
Well-detailed packages for long…
Well-detailed packages for long overseas trips.
An annual travel policy at a very good…
An annual travel policy at a very good price, particularly as I am in my mid 70's. Delighted to find Ian's company, as quoted prices by other on line companies were very excessive in comparison. Useful travel tips provided on a regular basis are a handy extra. All in all completely satisfied and will continue to renew with Explorer travel for future years.
I was so pleased to find Explorer…
I was so pleased to find Explorer Travel Insurance as they offered me such a good deal for my annual travel insurance. I checked against my existing policy that was about to expire and I saved around 30% on the previous year. So pleased🎉🥳Thanks
No fuss straightforward what I needed…
No fuss straightforward what I needed insurance at a terrifically fair price. Paperwork sent electronically and good communications and useful need to know updates. What more can you ask if your travel insurance provider. So I will be covering my next trip with Ian’s team! 😁
Been Using Explorer Travel Insurance…
Been Using Explorer Travel Insurance (and IAN!) for years NOW! ETI are UK Based, and many Competirors' ARE BASED ABROAD - PAYING ZERO UK Taxes!! Think on Readers PLEASE?
Would definitely reccomend.
Took out with very short notice and it was really straight forward and a very reasonable quote. Very happy. Would recommend and definitely use again. Thanks!
Fast and easy
Fast and easy
I was online looking for holiday insurance and found Explorer. Only a few clicks and few questions and that was done.
I’d recommend
Using for first time and chosen as easy…
Using for first time and chosen as easy to apply and pricing is very good
Excellent travel insurance
Excellent travel insurance, competitively priced especially if you have health issues and are over 70 .
Professional company …
I have now bought two annual policies from Explorer Travel insurance, I have a few medical issues and Ian has provided a reasonable quote each time. Thankfully I’ve never had to claim, but I’m sure his service would be just as professional as his daily emails are.
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