Once again it was an absolute delight doing business with EVC! Ben was amazing, so professional & yet such a warm personality. Joseph played his part too, given the tight deadline we were working to.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Did extensive research on my new replacement lease car and found these guys online. The communication from first contact to delivery of the vehicle has been superb. They were the most competitive when... See more
Company replied
We're very pleased with the service we've received from James & Michelle at Express Vehicle Contracts. We have been kept informed at every stage of the process and the deal was better than our previo... See more
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This was a perfect transaction from start to finish, every step was followed up by a phone call to make sure all was ok. It makes such a change to be told how things were going, even the delivery driv... See more
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Company details
Written by the company
Whether you’re looking for your next car, a van for your business, or exploring the latest electric vehicles, our team is here to help make the process simple, honest and enjoyable from start to finish. We work with customers all across the UK, taking the time to understand what they actually need, not just what’s on a price list. No hard sell, no confusing jargon — just friendly advice, great communication and support you can rely on. We’re passionate about vehicles, technology and the future of driving, which is why we love sharing the latest models, EV developments and industry insights with our customers and online community. Most importantly, we genuinely care about delivering a great experience. That’s why so many of our customers come back to us time and time again, and recommend us to friends, family and colleagues. If you’re thinking about leasing, we’d love to help. Say Yes to Express.
Contact info
15 Aston Court George Road Bromsgrove Technology Park , B60 3AL, Bromsgrove , United Kingdom
- www.expressvehiclecontracts.co.uk
4.9
Excellent
751 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent, quick service. Knowledgeable and helpful.
Thank you very much to Carmel and Joseph. They were very helpful all the way through and Joseph was very quick to respond to any questions that i had. Very happy with my new Ford Ranger, and i look forward to working with Express in the future for my vehicle needs!
November 5, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Grant, we are very happy to hear that Carmel & Joseph looked after you with your current lease. The Ranger is a great seller. It was an amazing deal and we were glad to be able to assist you. Thank you for posting the review it is appreciated.
Reply from Express Vehicle Contracts
Dear Tony, really appreciate you taking the time to post a review ! Glad we delivered a great service for you.
Spoke to Ben Shepherd from initial…
Spoke to Ben Shepherd from initial order to delivery he was outstanding. He kept me informed at all stages of the order. All the people I spoke to along the order journery were excellent.
A blessing to have dealt with.
Thankyou very much.
October 6, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Khan, Great to hear that Ben and the team looked after you with your lease. That is very kind of you to take the time to post a review. It is appreciated. We are here throughout the lease if you need anything. Thank you
Michelle and Carmel are outstanding…
Michelle and Carmel are outstanding offering top class hyper responsive service at all times , I have been a loyal client for over 7 years and counting .
October 1, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Ritchie, repeat customers are what makes this all worthwhile. Michelle and Carmel were very happy to receive the post so thank you for taking the time. If you need anything please let either of them know. Thank you
Once again it was an absolute delight…
Once again it was an absolute delight doing business with EVC! Ben was amazing, so professional & yet such a warm personality. Joseph played his part too, given the tight deadline we were working to. Electric car arrived fully charged, what’s not to love?
October 2, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Theresa, how lovely of you to post a great review. Ben and Joe were very happy to read your post. The team work hard to do a good job so it is great to hear when it goes well. We really appreciate your feedback. Happy Motoring !
Had a really good experience with…
Had a really good experience with Express Vehicle contracts. They made the process really smooth and stress free.
Special thanks to Joe, Harry and James for all their help!
October 1, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Maryam, it's so lovely to hear that the team looked after you. It is always nice when you have a great experience with several staff it means something is working well ! We are here to assist throughout the lease. Thank you for choosing us !
We've just ordered a vehicle with…
We've just ordered a vehicle with Express and couldn't be happier. There was a long lead time on the car due to popularity but they kept me informed every couple of weeks on the progress. Would highly recommend.
The Nottingham Window Co.
September 30, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Sir/Madam, we really appreciate the feedback. Communication is key and we instill in all the staff to keep the customer informed for good or for bad. We want the vehicles out ASAP. Recommendations are so important to us so thank you for saying you would highly recommend. Thank you.
Great service once again!
I had a very specific car in mind – exact spec, tight budget, and a short timeframe. Carmel and Michelle went above and beyond, hunting everywhere until they found a stock car that ticked every box. Super helpful, kept me in the loop the whole time, and made the whole process really easy. Would definitely recommend them!
September 25, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Brown, thank you so much for ordering with us. It was a pleasure to deal with you and your wife. Michelle and Carmel were happy to assist you. Thank you for taking the time to post a review.
5* service from Express Vehicle
5* service from Express Vehicle. Kayleigh was an absolute delight to deal with. She kept me well informed and nothing was never too much. I will certainly be back in touch once my lease is up.
September 23, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Susan, thank you for a lovely review about your experience with us and especially Kayleigh. Happy Motoring.
Great experience with this company from…
Great experience with this company from start to finish, prompt communication and always kept me in the loop with everything from the time of order to the delivery date. Shoutout to all the staff that I dealt with, who were always very polite and helpful and were always very happy to help. Would definitely recommend this company for anyone looking to lease a vehicle!
September 17, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Sal, how lovely to hear that all the staff were extremely helpful during the process. Communication is very important to us. We really appreciate your feedback. Thank you.
Five stars all the way for EVC
Five stars all the way for Express Vehicle Contracts! Harry was an absolute legend and made securing my new vehicle lease an incredibly smooth and positive experience. The team went above and beyond to find the perfect terms for me, and I was consistently kept in the loop. Harry's regular communication and dedication truly made the difference. The service from start to finish was flawless, and I can't recommend them highly enough!
July 1, 2025
Unprompted review
Reply from Express Vehicle Contracts
Der Hasan, Thank you for choosing us to help you with your lease. Harry said you were great to deal with. Great to hear that we went above and beyond. Thank you.
Excellent service and follow up
Excellent service and follow up. Josh and Joe were both amazing.
September 15, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Harjinder, it is great to hear that Joe and Josh looked after you. Joe is new to the team and this was his first review and he was over the moon. Thank you for your time in posting review.
Fantastic service
Fantastic service - always happy to help and quick to answer any queries.
September 12, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr McCann, we really appreciate you taking the time to post about your experience with the team. Thank you for choosing us to assist you.
Informed and updated every step of the…
Informed and updated every step of the way. Very good service.
August 7, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Chris, thank you for taking the time to post a review. It is great to hear that the team looked after you.
5 star Express Vehicles
Really great all round experience with Ben and Ryan through Express Vehicle Contracts. Excellent communication throughout. Would highly recommend
July 22, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr McSheffrey thank you so much for posting a lovely review on your experience with us and especially Ben and Ryan. It is appreciated. Happy Motoring.
Shocking service
I ordered a JLR Defender back in November 2024, when I ordered it I paid an administration fee of £245.00 plus vat, I was told it would be 6 months to build the car, in March I was told there was a delay until September. I accepted this, on the 23rd of July 2025 I was told JLR have stopped making this model, the price would go up and I would have to wait until 2026 for the vehicle but could still not advise on how much it was going to be and when, I informed my contact I wanted a refund, I was told the administration fee was non refundable as they had carried out work on this but I could cancel the lease agreement! this is not acceptable, they have not full filled the contract, they think they have! don't pay the administration fee!
July 28, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Smith, I have been responding to you today and we have logged a complaint internally today. This is a JLR Jaguar Landrover industry wide issue whereby THEY have ceased production and changed model year and increased the price. We state on our orders that Landrover do not price protect. We made one error on the update on the 14th May with an ETA that we corrected within the hour to confirm that the vehicle was still in the holding pool waiting allocation. You are told at the beginning of the process the administration fee is not refundable. You signed to say you agreed and accepted this. We are just as frustrated as you are. We are not paid until approximately a month after delivery. It costs us money the longer the vehicle is on order. I have emailed you continually today trying to come up with a resolution. I completely understand your frustration and it is your right to post a review. We hope to be able to come up with a resolution for you that is acceptable. Thank you Carmel Rouse Director and owner.
I just want to thank EVC for their…
I just want to thank EVC for their excellent service. Having never leased before it was a bit of a culture change from the PCP and purchase environment I have been used to.
This was a much more pleasant way to get a car. I was contacted regularly and kept informed of the progress from order to delivery at my home at a date of my choosing. thanks in particular to Ryan Bains and Harry Adams
July 24, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Wright, what a lovely review. Thank you for taking the time to post about your experience. Communication is really important to us so great that the team delivered. Harry and Ryan were thrilled to be mentioned. Thank you for choosing EVC! Happy Motoring.
New car lease
Ben and Ryan made my whole experience perfect! Loving my new car and would recommend these guys to anyone looking to lease a new car
July 22, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Stark, thank you so much for stating that you will recommend us. Recommendations are so important to us. Ben and Ryan were very happy to assist you and very happy with the post. Thank you for selecting us to assist you with your lease. We are here if you have any queries throughout the lease.
All the team are always helpful and…
All the team are always helpful and friendly and always put you at ease.
July 23, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Ms Thompson, we really appreciate you taking the time to post about your experience using us to assist you with your lease. We work hard on training so great to hear that you had great service.
Excellent service
Carmel & Michelle provided an outstanding service from providing competitive quotes though to completion. Fully recommend using Express Vehicle Contracts.
July 17, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Picton, Carmel and Michelle were very happy to be able to assist you. We work hard to deliver a seamless service. Thank you for choosing us.
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