Formula One Autocentres - Basildon Reviews 

88
TrustScore 3.5 out of 5

3.6

UNITS 18-19, BAKERS COURT, SS14 3EH BASILDON, GB


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Rated 1 out of 5 stars

Had a new tyre fitted Saturday. This morning, Monday, a tyre pressure warning light came on. As I happened to be very close to the garage I popped in to see if they could check the tyre pressure. I... See more

Company replied

Rated 5 out of 5 stars

Absolutely great service had a problem with breaks staying on making font wheel red hot. Discovered problem got parts and sorted straight away. Had lovely cup of coffee while waiting great bunch of st... See more

Rated 5 out of 5 stars

Chris at F1 autocentres in Basildon went out of his way to help me get my tyre sorted today called up and spoke to another guy but didn’t catch his name who ordered it for me at around 10am was in sto... See more

Rated 5 out of 5 stars

We had a slow puncture on the way back from the airport Saturday night and woke up to a completely flat tyre Sunday morning, we took it to formula one first thing Sunday morning and was seen very prom... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • UNITS 18-19, BAKERS COURT, SS14 3EH, BASILDON, United Kingdom

3.6

Average

TrustScore 3.5 out of 5

88 reviews

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3.6

All reviews

(88)

5,042 reviews in the last 12 months

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Rated 2 out of 5 stars

dont bother with free check

I booked in for a free clutch check with Chris from formula auto centers, when I arrived I waited in the reception area, and waited, when I was attended to I informed the receptionist that i was here for a free clutch test, the receptionist then told a mechanic that he was to do it and an argument followed with the first mechanic and another mechanic as to who would have to do the check. Obviously they didn't want to be bothered with the free check, but at the end I was invited to pay £450 if I wanted a new clutch. Which funnily enough they said I didn't really need yet but will soon. They completly did not listen to me when i told them that the clutch judder happened when the vehicle was cold and was only from stand still and was worse with higher revs. They do not examine the clutch as I thought they may. They just let one of the guys take it for a spin around the block, which I knew would not identify the problem as I had been driving the car all morning and this would not present the problem, It happens more when the car has not been driven. I gave 2 stars as it was free, but I feel they use it to generate income, but totally ignored me and told me to apply more revs to solve the problem but it only makes it worse.

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Got to say went in expecting to pay…

Got to say went in expecting to pay lots took car in worh slow puncture had car for 30 mins then get told wasn't a puncture just seal on tyre not correct and when asked how much wait for it told nothing like it wow great service and pleasant staff

December 20, 2022
Unprompted review
Rated 1 out of 5 stars

Been waiting on the phone for 10…

Been waiting on the phone for 10 minutes after being asked to hold listened to 2 customers come and go but still no answer

December 5, 2022
Unprompted review
Formula One Autocentres - Basildon logo

Reply from Formula One Autocentres - Basildon

Dear Paul

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Your the best

I had a slow puncher which was fix by Dan, who done a brilliant job.
Thank you 👌🏽

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Not all heroes wear capes..

I've used the guys at Basildon on a few occasions for tyres, but out of pure laziness decided to try Kwik Fit mobile fitting. After letting me down 4 hours before my appointment, I called the guys at F1 and spoke to Adam who was brilliant. Listened to my issue, recommended a new brand of tyres for me and got me in for the following day. Was in and out in under 40 mins. Genuinely you cannot fault these guys. Young lad who fitted my tyres and took payment was also really pleasant, didn't get his name but please pass on my thanks again.

Moral of the story, don't be lazy and trust the guys at F1!

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly welcome and a very prompt…

Friendly welcome and a very prompt service. Only needed to get the tracking done - a small job in itself, but taking into consideration how busy they were on the day and the fact that I had no appointment booked with them, my car was taken care of immediately.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Went to Formula One Without an…

Went to Formula One Without an appointment.
My Skoda Yeti was making what sounded like metal scraping noise, which got very loud and then went away not sure what it was.
They checked my car, and found a fault with the discs and pads.
They replaced the rear discs and I had all new pads fitted, all done that day.
At the Basildon Formula One Station
Nice people, great service.
Thanks to them I was able to collect my son from the air port the next day.
Could not have done it without their help.

Thank all you very much

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

I had a punture that needed to be repaired at short notice owing to the fact my wife needed it for a long journey.The service I received was absolutely fantastic. They could have not have done enough whilst they were very busy they still fitted me in. I always receive great service when I send my vehicle there

April 6, 2022
Unprompted review

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