At the chelteham centre while attempting to change a tyre they managed to snap my wheel hub. Having done this they then stated that if I sourced the part they could then just charge me labour. When I... See more
Company replied
Unit 6, Centrum Park, GL51 9FD Cheltenham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At the chelteham centre while attempting to change a tyre they managed to snap my wheel hub. Having done this they then stated that if I sourced the part they could then just charge me labour. When I... See more
Company replied
Just setting off on holiday with the caravan, the brakes on the car went spongy and brake fluid leaking from underneath.Phoned F1 autocentre in Cheltenham Sunday lunchtime and repair completed by moda... See more
Fantastic service at Formula One Autocentre Cheltenham. Arfan was great and honest. Our Mini Countryman had warning lights for brakes and we thought it needed new tyres. Arfan checked the car over and... See more
I rate F1 Cheltenham branch. Been using for years having switched from a competitor. These guys are reliable and competitive and helpful. Arfan is great and has gained my trust which is not easy in th... See more
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Written by the company

Unit 6, Centrum Park, GL51 9FD, Cheltenham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm extremely unhappy with the MOT service I received yesterday. I booked and payed online and turned up with my car 10 mins before the alloted time. I discussed with the reception person that the car had a slow leak in the rear offside tyre and asked if they could investigate that while they had the car. He said probably not and I would probably have to book a seperate apointment to have it investigate but lets do the MOT first.
I was astonished when I returned an hour later to find the car had failed due to 'tyre pressure monitoring system malfunctioning or obviously inoperative'.
The system was working fine and indicating the tyre I had discussed earlier was below recommended pressure.
After a long heated debate I got them to agree to put air in the tyre, establish that the tyre monitoring system was working fine and do a retest. I had to wait another hour before I came away with a pass certificate. Needless to say I will not be going back there to have the slow leak investigated. This is either dishonesty or a need for further training, hopefully its the latter.
A quick and easy booking which was also good on the pocket!
Only problem is there was no call to say the MOT was complete.
Excellent service in the branch though.
Took car in (Cheltenham branch) as it recently passed MOT for all tyres, but one tyre had a slow leak. Was told that thee of the four tyres needed replacing (even though they just passed the MOT). Decided to get them done anyway. First off, they broke one (obviously can't prove this) of the pins of the locking wheel nut for my alloy wheels and also they did not fit the two front tyres properly. So, both front tyres had slow leaks! What this resulted in was me having to pay over £100 to get the old wheel bolts removed and to get the seal for the rims redone as they were leaking. Have complained twice as well and they don't bother to respond. Awful service.

Reply from Formula One Autocentres - Cheltenham
Booked car in for MOT on-line with voucher that saved more than 25% on standard price. Car completed within an hour and received a call to collect. Easy process and handy local depot within easy walking distance
Absolutely brilliant service. Dropped my 2010 Nissan Micra off at 08:30 with suspected rear wheel bearing faults. Shop test-drove my car and rang me back at 09:30 confirming my suspicion.
Picked the car up at 13:00 with a new set of rear wheel bearings and brakes cleaned. Car is significantly quieter since I got it back, handles amazingly well and brakes perform well.
Super happy with the service from F1 - the team were absolutely brilliant at keeping me informed, didn't have to chase them at all. Will be returning. Can't recommend these guys enough!
I bought a gas refilling service on 07/17/2022 am, I came in person, I found out that I will have a replacement only tomorrow, I did not call, I bought the service for today am, I will never use this company I do not recommend

Reply from Formula One Autocentres - Cheltenham
I popped in on spec to the Cheltenham Autocentre on Saturday around 11.30am as I had a warning light come up on my mini about my tyres! I was invited back at 2.30pm and my car was then taken to the ramps to have each tyre checked... Great news... no puncture, and the young man just topped all my tyres up with air... the whole experience last about 30mins and when they had finished with my car they then insisted that the work was 'free of charge' as a gesture of goodwill on this occasion...
Suffice to say, when I do need new tyres, or any other work done on my mini, I'll head to Cheltenham.
Got my Aircon recharged at a great price. It is now working well which is a lifesaver in the hot weather.
I went to their branch in Cheltenham. It is easy to find, easy to park up in front of their workshop and lots of shops nearby and eateries to pass the wait time.
Will go there again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.