Formula One Autocentres - Farnborough Reviews 

235
TrustScore 4 out of 5

3.9

HAWLEY LANE TRADE CENTRE, HAWLEY LANE, GU14 8EH FARNBOROUGH, GB


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Rated 2 out of 5 stars

I purchased four tires online, even though they didn't all need replacing. To my surprise, they were replaced very quickly, but they installed four different ones on my car. I realized this after retu... See more

Company replied

Rated 5 out of 5 stars

Mark and Shaun at Formula One Auto are just brilliant at what they do. Shaun is very accommodating and the quoted labour for sensor replacement is a lot cheaper than other garages. Surprisingly, Shaun... See more

Rated 5 out of 5 stars

FARNBOROUGH HANTS - Full credit to the team. Faultless, friendly, MOT done with minimum fuss to me, waited 30-40 mins completed and one happy customer. Though the guy on the reception desk could d... See more

Rated 5 out of 5 stars

Sean is a true Star. He is without doubt the most helpful, accomodating and attentive person that I have ever come across in a repair Centre, including any main dealerships and many brands experienced... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • HAWLEY LANE TRADE CENTRE, HAWLEY LANE, GU14 8EH, FARNBOROUGH, United Kingdom

3.9

Great

TrustScore 4 out of 5

235 reviews

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3.9

All reviews

(235)

5,348 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Car booked in for a service and MOT at Farnborough branch. Staff lovely (Paul) and despite being busy they were able to complete the work by 1200hrs as I would have had difficulty collecting any later due to my daughter having work! I have also purchased tyres from them recently and always had great customer service. Definitely recommend this branch.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient

Efficient, helpful and informative.
Contacted them following experiencing a pothole drama. This ended up with a flat tyre. They were the nearest to me so I rang them and they told me they could attend to my car as soon as the recovery had attended to my car. They gave me plenty of options of tyres and my car was in the workshop within 10 minutes of my arrival. Mark was very pleasant and helpful . Also the guy who worked on my car was able to explain things to me without being condescending!! Will visit there again.

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this Garage!

I had a suspension problem on my car, after picking up my car (having been upsold some new tyres which I wasn't convinced needed replacing) the problem had not been fixed. I took the car back and they took another look at it and quoted me further work. I then arranged to have the work done but when I turned up they said it wasn't booked in on the system and despite me being there at 8:30am and the first one there they said they couldn't fit in despite the mechanics standing outside smoking! I then arranged a new date, and again after picking up the car the problem had not been resolved. I lost any faith in their competence and took it to another garage and they managed to fix it first time. This garage is awful, rude staff, and incompetent. Not recommended!!

December 10, 2024
Unprompted review
Formula One Autocentres - Farnborough logo

Reply from Formula One Autocentres - Farnborough

Dear C L,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 3 out of 5 stars

Disabled parking

The centre like most of this type of operation is competitive and competent, however I have one gripe with this particular centre (Hawley Lane, Farnborough), that is there is a marked disabled parking space right in front of reception that is ALWAYS in use by one of the staff, I expect as a managers perk. Not a professional impression.

January 24, 2025
Unprompted review
Formula One Autocentres - Farnborough logo

Reply from Formula One Autocentres - Farnborough

Dear Keith,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Formula One managed to let me down again

I came away from F.O.A. as they had let me down a few times. So after 18 months I decided to phone them and get prices for 4 tyres. Their price was just under what I had been quoted from other local companies. I ordered 4 and was told they will fit them on Monday at 16.30hrs. I arrived on time, only to be told they had not been ordered, and the best they could do would be reorder, but couldn't fit them until Sunday. I drive to Scotland on Saturday so no good for me. So yet again was let down by them There will be no other chances.. I phoned ALS on Farnborough Road, explained what had happened, they are fitting my tyres tomorrow morning. The price is the same as Formula One. They will be getting my business in future.

December 2, 2024
Unprompted review
Formula One Autocentres - Farnborough logo

Reply from Formula One Autocentres - Farnborough

Dear Colin,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Farnborough Branch

Farnborough Branch

Fantastic service from start to finish! The team was professional, knowledgeable, and went above and beyond to ensure my car was in top condition. Fair pricing, honest advice, and quick turnaround. Highly recommend this garage for anyone looking for trustworthy and efficient car care!

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely Professional and also friendly

Met all their commitments. They were ready to go when I arrived. Very polite and respectful. Explained everything clearly before starting. Did the job very quickly (45 minutes for 3 tyres) and were very competitive on price. I couldn't ask for more.

November 14, 2024
Unprompted review
Rated 1 out of 5 stars

It is not a honesty company to perform…

It is not a honesty company to perform the MOT test. Very very poor MOT result and exactly not the truth that failed 4 items but two items were working very well even we checked it again. Do not and never go to this company because it is a not trustable company. I advised that do not go there.

November 13, 2024
Unprompted review
Formula One Autocentres - Farnborough logo

Reply from Formula One Autocentres - Farnborough

Dear Mr. Story

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Amazing service as usual

Amazing service as usual. Staff very accommodating, friendly and professional. Never have any problems here. They always try their best to help you.
Thanks again guys!

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

I recently visited F1 auto centre

I recently visited F1 auto centre, Farnborough for a tyre fitting, and I couldn’t be happier with the service I received. Sean was incredibly helpful, knowledgeable, and friendly from start to finish. He took the time to explain the different options available and made sure I understood which would be best for my vehicle and driving needs. The fitting itself was quick and efficient, with great attention to detail and safety. Sean went above and beyond to make sure everything was perfect before I drove away. Overall, a top-notch experience—thanks to Sean and the team! Highly recommended for anyone needing reliable and professional tyre services.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service - so friendly and accommodating when I had a flat tyre.
Thank you to Sean and the team for fixing it so efficiently.

October 10, 2024
Unprompted review

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