Formula One Autocentres - Farnborough Reviews 

235
TrustScore 4 out of 5

3.9

HAWLEY LANE TRADE CENTRE, HAWLEY LANE, GU14 8EH FARNBOROUGH, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I purchased four tires online, even though they didn't all need replacing. To my surprise, they were replaced very quickly, but they installed four different ones on my car. I realized this after retu... See more

Company replied

Rated 5 out of 5 stars

Mark and Shaun at Formula One Auto are just brilliant at what they do. Shaun is very accommodating and the quoted labour for sensor replacement is a lot cheaper than other garages. Surprisingly, Shaun... See more

Rated 5 out of 5 stars

FARNBOROUGH HANTS - Full credit to the team. Faultless, friendly, MOT done with minimum fuss to me, waited 30-40 mins completed and one happy customer. Though the guy on the reception desk could d... See more

Rated 5 out of 5 stars

Sean is a true Star. He is without doubt the most helpful, accomodating and attentive person that I have ever come across in a repair Centre, including any main dealerships and many brands experienced... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • HAWLEY LANE TRADE CENTRE, HAWLEY LANE, GU14 8EH, FARNBOROUGH, United Kingdom

3.9

Great

TrustScore 4 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(235)

5,462 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Urgent brake issue sorted - thanks team!

Had an urgent issue with my brakes the day before I was going on holiday - called around to loads of local garages who couldn't look at it. Called and spoke to Sean who said bring it down first thing the next morning. Explained I was on a tight schedule time wise and they had the car diagnosed and repaired in 2 hours! I cannot thank Sean and the team enough for sorting it for me - absolute impeccable service from the Farnborough branch! Thanks!

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Rang the Farnborough branch as I had a screw in one of my tyres, they managed to get me an appointment first thing the following morning. The screw was removed, puncture sorted all done in no time at all.
Great friendly, efficient service, I would have no hesitation using them again & I would highly recommend the Farnborough branch.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Tyre replacement and adjustment

Great service from Formula One Auto Centre from initial phone call to completion of the job. I needed 2 new front tyres, but during the alignment check it was identified that an adjustment was required. Sean was very professional and informative as was Stanley in responding to the questions I had on this matter. Would definitely recommend, and will get my tyres changed here going forward.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing l, genuine service

Booked a service, easy enough to do, very polite, smiley staff members.
Very efficient with getting the service done, including any works that needed to be done.
When picking up my car, again super friendly smiley gentleman. Explained what they done. Nice atmosphere.

I had a slight concern with a horrid noise, so ended up popping in on way to work, so made no appointment, spoke to the manager at the desk who without hesitation took my keys and went to have a look. Straight away knew what was causing the issue, simple leaves!! To me sounds horrendous but turned out leaves had got into filter system, when it was replaced.

Nothing was a bother at all, was smiley, polite. Lovely to see such amazing service.
I was a regular here, but left due to previous staffing. Unfriendly.

So thank you for trying to change it back around! Doing a fantastic job!

Becca x

July 29, 2023
Unprompted review
Rated 3 out of 5 stars

Shaun Farnborough formula 1

Second attempt after booking an appointment and no fitters to do the work on the first attempt! Shaun the assistant manager was brilliant and extremely helpful I can't fault his attitude to resolving the second attempt situation.
All credit to Shaun.
Farnborough formula 1.

July 30, 2023
Unprompted review
Rated 5 out of 5 stars

Easily 5 stars

Mark and Shaun at Formula One Autocentres Farnborough were a dream team this week! I’ve had an ongoing and particularly tricky problem with my car since May and they have never given up on it. The customer service and updates I’ve received have been brilliant- I wouldn’t hesitate to recommend this place. Thank you Team Farnborough-you’ve been brilliant 🤩

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Easy booking system, good prices, very helpful staff. Overall great value for money service.
Staff were very friendly and knowledgeable. Took the time to show me a potential issue whilst car up on ramp. Very instructive and demonstrated a great approach to customer service.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely welcoming people

Lovely welcoming people, who just look after the customer, doing what is required, really well. There's plenty of competition out there, but I'll always go to the Farnborough Formula One Autocentre for the above reason. Big thanks to Sean and his team.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

Stephen was an absolute legend

Stephen was an absolute legend. Managed to get me a tyre and fit me in last minute on a Sunday. Then check all tyre pressures for the rest. The man is a god for helping out at a different branch than his today. Thank you

July 9, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look