Formula One Autocentres - Farnborough Reviews 

235
TrustScore 4 out of 5

3.9

HAWLEY LANE TRADE CENTRE, HAWLEY LANE, GU14 8EH FARNBOROUGH, GB


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Rated 2 out of 5 stars

I purchased four tires online, even though they didn't all need replacing. To my surprise, they were replaced very quickly, but they installed four different ones on my car. I realized this after retu... See more

Company replied

Rated 5 out of 5 stars

Mark and Shaun at Formula One Auto are just brilliant at what they do. Shaun is very accommodating and the quoted labour for sensor replacement is a lot cheaper than other garages. Surprisingly, Shaun... See more

Rated 5 out of 5 stars

FARNBOROUGH HANTS - Full credit to the team. Faultless, friendly, MOT done with minimum fuss to me, waited 30-40 mins completed and one happy customer. Though the guy on the reception desk could d... See more

Rated 5 out of 5 stars

Sean is a true Star. He is without doubt the most helpful, accomodating and attentive person that I have ever come across in a repair Centre, including any main dealerships and many brands experienced... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • HAWLEY LANE TRADE CENTRE, HAWLEY LANE, GU14 8EH, FARNBOROUGH, United Kingdom

3.9

Great

TrustScore 4 out of 5

235 reviews

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3.9

All reviews

(235)

5,422 reviews in the last 12 months

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Rated 5 out of 5 stars

I took my VW Transporter T5.1 van into…

I took my VW Transporter T5.1 van into Farnborough F1 Auto Centre today with a screw embedded in the middle of the tyre. I was greeted by the store manager and explained my issue. He took time to look at my tyre explaining everything he was looking for as he closely examined my tyre for further damage. He said I was able to get a repair done. A short wait later and a potential £200 tyre replacement had been transformed into a very low cost repair.
I received great service and will certainly be back for all my tyre work.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

flat tyre…

I waited to be seen and flat tyre sorted in a breeze. Shaun is very helpful and professional. He explained the options available. Thanks for squeezing me in on your already busy Sunday. Thank you.

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service with reasonable cost

Mark and Shaun at Formula One Auto are just brilliant at what they do. Shaun is very accommodating and the quoted labour for sensor replacement is a lot cheaper than other garages. Surprisingly, Shaun did the tpms sensor(self procured from Ford) replacement at absolutely FREE of cost and also provided free check-up on tyres. It just took 10 mins overall and very professional through out. Will be back for sure.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

After having my van serviced in…

After having my van serviced in Andover. Which was a complete farce. Lost all the oil after a service due to a poorly fitted oil filter. They were unable to help sort it. withoutt me driving it back to them. Which would have ruined the engine. They pointed me towards the Farnborough branch. Here they sorted out all the problems caused in Andover and went above and beyond with customer service and professionalism.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

I hit a pot hole and we went here today…

I hit a pot hole and we went here today hoping they could help and I'm so grateful to them, fantastic service, very helpful & polite. Got me a brand new tyre fitted & tracking done all within hour.

Went to several different garages first and they were unhelpful and this is the last garage left we tried and would highly recommend them, be using them again in the future.

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

Once again F1 Autocentre rescued me and…

Once again F1 Autocentre rescued me and the odd noise (not me the car) and yet another screw in tyre!
Nothing too much trouble and so appreciate them being able to assist on a Sunday!
Can’t recommend enough .

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

Over and above as usual

Over and above as usual. Tyres, brakes and aux belts all done, couple of slight issues all resolved very quickly. Can’t fault Sean and Mark on their customer service, top notch 👍 I also like the convenience, much quicker than waiting for local garages.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Staff were fantastic when I had a sudden flat tyre and were able to fit my in that same afternoon and fix the puncture. They were really understanding and delivered a great service.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service highly recommended,

Excellent service highly recommended,
Got a puncture -went in to panic - went straight to F1 - Mark and team fitted the very stressed lady in and didn't rip her off!
Was so grateful and now will book service and MOT there next month.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and trustworthy manager

Shaun the manager, is reliable, friendly and eager to make things as easy as possible to sort out. He was at Camberley F1 a while back which is more local to me, but I travel a bit further to Farnborough F1 because I know he will look after me as a repeat customer.

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Loverly family run MOT centre , solid customer service

I went to my local F1 Autocentre in Farnborough and the supervisor Shawn was amazing for both customer engagement and updates during my MOT booking in.
The MOT tester Bob was super helpful and considerate to my concerns with regards to my car.
What a wonderful experience with a family run company.
I was an avid Halfords and National Tyres MOT advocate. Not now.

F1 Autocentres will be my new goto MOT centre for all my cars for the future.
What a lovely family run company.

*************Thank you *****************

September 14, 2023
Unprompted review
Rated 2 out of 5 stars

Wheel alignment incorrect

New tyres a good price. Insisted on checking wheel alignment despite saying 'no'! ...insisted that it needed adjustment. I decided to get a second opinion at local KwikFit and whilst it did need a slight adjustment the readings were completely different ...way different! (F1 left +0.09 right -5.6 degrees (obviously not centred the steering!) whilst Kwikfit left -0.11 right -0.11) ...won't use F1 again for wheel alignment

April 17, 2023
Unprompted review
Formula One Autocentres - Farnborough logo

Reply from Formula One Autocentres - Farnborough

Dear Colin,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Excellent MOT inspector

Excellent MOT inspector showed me suggestions for preventative actions underneath to preserve the car, even though the car was a pass. Great service, on time and pleasant staff all round.

September 4, 2023
Unprompted review

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