Formula One Autocentres - Redditch Reviews 

Good prices for my van tyres.
Louis in Redditch,very helpful as were the rest of the staff.
Doubt i'll go anywhere else now.

I used the Redditch Branch for a full service and MOT on my BMW 5 Series.
I dropped the car off and went home but - due to a medical issue - I was unable to collect the car as arranged that afternoon. Luis, the Centre Manager, contacted me with an update and when I explained the situation he was so kind and helpful. He arranged for the car to be dropped off. Although I live quite locally he went out of his way to help and I am so grateful. Thanks to the lads who dropped it round. It is this sort of service that makes me happy to bring my car here.
The car has been fully serviced and MOT completed at the price quoted. This is considerably cheaper than if I returned to a BMW Garage which would charge 4 times more. Super price!
I have used the Redditch Formula One Centre previously for tyres and service and I will certainly use again. The guys are so helpful and efficient. The price is brilliant. I could not ask for more.
Huge thanks for brilliant service.

Had 2 new tyres, brake discs and pads done at the Redditch centre. Great value, service and very helpful and considerate staff

Great service, on arriving I had my booking confirmed and the tyres were fitted and I was on my way again with
Minimum impact on my day.

Great service and tyres at a good price.
Helpful staff.
Highly recommended

Manager, Luis McAndrew and his team are outstanding. They deliver extraordinary customer service. Their friendly approach and always remembering customer's first name makes every visit a pleasant experience. Highly recommend to everyone replacing their tyres. Would not consider purchasing from anywhere else. If your company offers a reward scheme for staff I would like to put Luis forward for such a reward.

Had a great experience at the formula one garage in washford redditch. Very kind staff and quick at their job, i would definitely recommend to friends and family and re-visit again in the future.

Thank you guys,
Max

Brilliant service from a Brilliant team.

Very respectable price, with discounts clearly advertised and available.
Keeping in contact throughout the service to ensure you get exactly what you asked for. Or should anything else need to be done, so no hidden additional costs at the end. Where possible going the extra mile to find the cheapest, quickest and best option for the work to be done.

Visited the Redditch branch for a quote for two front tyres, Louis was so helpful and talked me through a couple of options. I chose the Bridgestone tyres and booked everything on-line for two weeks later. Arrived as requested for my date/time, Louis and the team started my car on time, and were careful with my car/alloys. Also, took the opportunity of the free wheel alignment check, all four wheels were out, quote received and went ahead with the re-alignment. Such great service, I've been here before with a previous car, never disappointed, two front tyres and a puncture repair. I'll definitely use them again.

Formula 1 Redditch
Brilliant, efficient,service. the man on the desk was friendly and thorough , the guy who fitted was also quick and friendly too. All in all a great service ,
Thank you for making life a little easier

Phoned Saturday to book car in for new brake pads and discs and had them done Sunday morning. The young man on reception was very friendly, helpful and courteous. Excellent service all round! Would certainly recommend and will definitely use again. Thank you

Went online, bought 2 Yokohama tyres 195/65/15 H - it says 6 £ off with promo code. Tried to claim it. Error. Code expired... ok had appoitment at 16.15 went there asking for that discount. No joy. Online only. Ok
Left my car for an hour. Having phone call off them saying , tyres are not here yet. You have to wait till tomorrow.
Asking why, branch manager. He says - I dont know is over my head. Cant do anything now. We need to wait. So we are waiting. Still no information from them. It is after 21 hours.... no good
16.30 24hrs after
Phoned them up asking if tyres are there
Nope. Coming tomorrow
What a joke
So after that review customer service contacted with me over the phone...
Saying due to computer error I had to wait extra 48 hrs for my tyres. Offered free vouchers for Formula 1 AT fair play...
Went there this afternoon. Tyres are done.
1.Still no discount as per online offer.
2.No free winter check done , no free screen wash added as per online offer...
Which I have ordered as well....
So still not good experience with Redditch branch
Thanks
Good tyres though
Got my coupons
Fair play F1

we had breaks changed at the Redditch branch in April 2023, then at the service in June 2023 the breaks were extremely worn already. Took the van back to the Redditch branch and they claimed the calliper was the issue so we paid another £600 and had this changed and the breaks again. 3 months later the van was due an MOT, took it to a different garage and shock horror the break pads were warn AGAIN. But this time they were warn so unevenly that one side was fine and the other was down to bare minimum. I called the Redditch garage and spoke to Ben who promised a refund of the works completed as he had no time slots to fit the van in on that day and the van was not safe to drive back and forth. We took all the invoices and the worn break pads back to the garage and spoke to the ‘manager’. After waiting over a week for a refund we have only received 1/2 of what we were expecting. I called and yet again spoke to the manager who has claimed that’s all they will be refunding despite what Ben had promised. This will be the last time I will ever trust formula one to complete any work. We have spent over £800 in the space on 6 months for them to fit breaks and have now had to fork out another £200 to get them correctly fitted. The branch manager has stated that Ben had no right to promise us a refund of any kind so he has done us a ‘favour’ he then proceeded to call me sweetheart and talk to me like I had no clue what was going on. I have never spoken to a manager so incompetent and rude before. After taking advice from the mechanic at the current garage he has said it’s clear they have been forced on at an angle and they hadn’t even fitted the sensor back on.

Pre booked Mot test at Redditch branch 4 days before test, confirmed by email by them .
Arrived this morning to be told their examiner had walked out recently so couldn’t do test. They say they tried to contact by phone but no call missed and no text so doubtful. Their resolution I was Told to contact head office who would see if they can book me in another branch . Wast of 4 day’s waiting. Why allow booking if don’t have 3xaminer?

Friendly, polite and did a great job at a good price!

Booked an appointment for the fitting of two tyres which had already been paid for online. Delayed by an hour before staff even started work on my car. What is the point of the appointment system? management should turn away work knowing that appointments are booked in advance, what a joke, shocking customer service!!!

Use the redditch branch twice now and excellent service on both occasions. Happy with the service and will be using in future when needed.

Excellent service very friendly staff, very satusfied