Formula One Autocentres - Redditch Reviews 

70
TrustScore 3.5 out of 5

3.3

Unit 1, Washford Trade Park, B98 0HX Redditch, GB


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Rated 1 out of 5 stars

SHOCKING DO NOT GO HERE. Customer service is disgraceful and the manager is so rude. As soon as they see a young person walk in they literally take advantage. My little brother took his car there toda... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from a Brilliant team. Very respectable price, with discounts clearly advertised and available. Keeping in contact throughout the service to ensure you get exactly what you asked... See more

Rated 5 out of 5 stars

Visited the Redditch branch for a quote for two front tyres, Louis was so helpful and talked me through a couple of options. I chose the Bridgestone tyres and booked everything on-line for two weeks l... See more

Rated 5 out of 5 stars

Whilst travelling to a weekend break the exhaust blew. Lewis and team ordered part and repaired exhaust in two hours. Lewis kindly took us back to the hotel as no cabs available most efficient and fri... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 1, Washford Trade Park, B98 0HX, Redditch, United Kingdom

3.3

Average

TrustScore 3.5 out of 5

70 reviews

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3.3

All reviews

(70)

5,074 reviews in the last 12 months

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Rated 5 out of 5 stars

My first visit today

My first visit today. Tyre pressure check needed and I had not been able to reset the warning light.

Amazing service, really friendly and was able to sit in a nice comfortable area to wait.

They also sorted the issue and did not charge me anything! I would definaltly recommend, and I had gone to them today following a recommendation from a friend.

10/10 from me!

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

So helpful

Really helpful and kind staff who did absolutely everything to save me from having to buy a new tire when I had a puncture.

July 19, 2023
Unprompted review
Rated 1 out of 5 stars

Redditch branch absolute waste of time

Redditch branch absolute waste of time. Took payment online for aircon re-gas. Turn up they don’t do the newer type of gas. Why put your reg in if it doesn’t tell them. Never use them for anything again. Take payment straight away but have to wait for refund.

June 11, 2023
Unprompted review
Formula One Autocentres - Redditch logo

Reply from Formula One Autocentres - Redditch

Dear Justin,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Whilst travelling to a weekend break…

Whilst travelling to a weekend break the exhaust blew. Lewis and team ordered part and repaired exhaust in two hours. Lewis kindly took us back to the hotel as no cabs available most efficient and friendly service. At the Redditch branch Much appreciated Ken Taylor Grays Essex

May 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous service

I tried F1 Autos for the first time today and the service from the chaps at the Redditch (Washford Drive) branch was fantastic. I had my Aircon checked and re-gassed and both the manager and the gentleman who did the work (he was actually the chap who trains the rest of the staff) were great. Highly recommended I will definitely be going back to F1 again.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great team excellent service

The manager and staff at the Redditch branch were friendly, polite and professional.
They diagnosed the issues and said how much it would cost.
I would definitely go back if I had any other issues with my car
Definitely recommend them

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

Redditch branch!!!!!

Redditch branch!!!!!
Don’t take your car to these clowns. Took my pride and joy for an Mot there today. They thought it was acceptable to rev the absolute nuts of the car the to warm the engine up. Red lining a car is not acceptable. Apparently this is what they do at this place. AVOID AT ALL COSTS

March 11, 2023
Unprompted review
Formula One Autocentres - Redditch logo

Reply from Formula One Autocentres - Redditch

Dear Ian,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/custom er-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

F1..Redditch should be very embarrassed…

F1..Redditch should be very embarrassed with the work they had carried out on our Alfa...which came back to us with new problems we never had with the car before it went in...after paying £967.50 for a clutch then having to go back because of a knocking noise and steering alignment..they told us the flywheel was worn which then cost £436..but the knocking noise was still there when we got it back..and the gears became difficult to select..I called customer services .. Andy Warner reginal manager contacted me back.. I explained what we had gone through over the last few days..it was agreed that I could take it to another garage to have them look at it..and I was to send him a copy of receipt and my paying in details as he would sort a refund..the garage we normally use were now free to look at the car and had to replace anti roll bar links and repair gear select cables. Which corrected the problems created by F1..I,sent in the details to A Warner ..but had to chase that up again with customer care and emails..the car now has a starter motor problem which seems such a coincidence.. since it would of had to of been disturbed when F1 had changed the clutch and flywheel...the inconvenience of going back and forth to the garage because of F1 poor workmanship is disgraceful..as my partner needed the car repaired ASAP because she works as a community psychiatric nurse..initially it was said by Lewis it will be fixed in a day..complete false promises...I have been very honest to a point of being too polite writing this review..its been a very stressful 2weeks for ourselves which I would not wish on anyone..all down to poor quality service which was very costly and has been very hard to afford..from our experience we could never trust or recommend F1 Autocentres for allowing this to happen.. All I'll be getting back is £110 which I had to pay the garage we usually go too..to correct F1's mess.. which considering the work done was very reasonable..but now the starter motor problem.. if its found that its because of F1's work..I will be contacting customer care again to claim compensation which we believe would be fair...
Mr K Hopkins

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Jaguar MOT

Excellant service from the lads at the redditch center they were friendly & professional with a quick turn around with my car's MOT
I'll be using these lads going forward from now on

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

F1 Redditch

Excellent service provided at the Redditch branch. The guys there are friendly, professional and polite. We were there for an mot and we were seen by Louis and Mushy. I used to use another branch but after dealing with them today, I will definitely use the Redditch branch from now on. 5*

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

I used my local branch in Redditch and…

I used my local branch in Redditch and very happy.
I have a small business and use them for my tyres, brakes and discs.
The price is right and more importantly they get my vans back on the road quickly so I can serve my customers.
Highly recommended and I will continue to use in the future.
Steve

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

Redditch branch

Redditch branch , I was able to book a online aircon recharge and air con clean the night before. I spoke to the team first thing and they allocated me a time slot which was great to plan around. All the work was done to a high standard and the team were friendly and called me when the work was done. Definitely use them again.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic,quick and friendly service. 5*

Fantastic service. Whilst on holiday visiting family the air conditioning decided to run out of gas (in the middle of a heatwave 🥵😩). I tried calling numerous places and a lot of them didn't answer the phone. So I drove around trying to find somewhere and a lot of them said they couldn't fit us in till after our holiday had ended (even though they had empty bays in their garages). Formula One Autocentre Redditch managed to fit us in immediately even though they were busy and we were driving away with the air con working again within 45 minutes. Couldn't fault them one bit. The staff were really friendly too. I would highly recommend these guys. 5* rating? Absolutely

August 11, 2022
Unprompted review

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